Ocasio v. LEHIGH VALLEY FAMILY HEALTH CENTER

368 F. Supp. 2d 370, 2003 U.S. Dist. LEXIS 3025, 2003 WL 24052008
CourtDistrict Court, E.D. Pennsylvania
DecidedJanuary 30, 2003
Docket2:00-cv-03555
StatusPublished
Cited by4 cases

This text of 368 F. Supp. 2d 370 (Ocasio v. LEHIGH VALLEY FAMILY HEALTH CENTER) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ocasio v. LEHIGH VALLEY FAMILY HEALTH CENTER, 368 F. Supp. 2d 370, 2003 U.S. Dist. LEXIS 3025, 2003 WL 24052008 (E.D. Pa. 2003).

Opinion

MEMORANDUM

BUCKWALTER, District Judge.

Presently before the Court is Defendant Lehigh Valley Family Health Center’s Motion for Summary Judgment and Plaintiff Mary Beth Ocasio’s Response thereto. For .the reasons stated below, Defendant’s Motion for Summary Judgment is GRANTED.

*372 I. BACKGROUND

On December 18, 1998, Lehigh Valley Family Health Center (hereinafter referred to as “Lehigh Valley” or “Defendant”) offered Mary Beth Ocasio (hereinafter referred to as “Ocasio” or “Plaintiff’) a position as a Medical Assistant. Ocasio started work on January 4, 1999.

Effective July 26, 1999, Lehigh Valley gave Ocasio a .50 cents an hour raise as part of a “market adjustment,” which increased Ocasio’s hourly wage to $10.25. Def.’s Mot. Summ. J.-Ex. J, July 26, 1999 Personnel Action Form. Soon thereafter, Lehigh Valley gave Ocasio a .25 cents an hour raise for “additional duties.” This “additional duties” raise was effective August 2, 1999 and increased Ocasio’s hourly wage to $10.50 an hour. Def.’s Mot. Summ. J.-Ex. K, Aug. 2, 1999 Personnel Action Form. A little over six months after starting at Lehigh Valley, Ocasio received, in total, a .75 cents an hour raise.

In August of 1999, Ocasio received her six-month performance review. Def.’s Mot. Summ. J.-Ex. L, Ocasio Dep. II (hereinafter referred to as “Ocasio Dep. II”) at Ex. 27. In this review, Ocasio received an overall performance score of 3.1. Id. On a “5” point scale, “3” indicates that the “performance standard is consistently met.” Id. This review identified problems such as Ocasio “being absent from the floor when needed” and “get[ting] flustered easily.” Id.

Significantly, among Ocasio’s “strengths,” as recognized by Lehigh Valley, was Ocasio’s role as a “strong patient advocate for the Hispanic population.” Id. Ocasio, however, “totally disagree[d]” with the performance review but did acknowledge that she had “some conflict with certain individuals”, at work. Id.

Ocasio’s performance problems at Le-high Valley continued. On February 21, 2000, Ocasio received a written warning for seven (7) occurrences of absenteeism within a 12-month period. Id. at Ex. 11. Ocasio acknowledged the validity of this written warning. Id. at 57-58.

On March 1, 2000, Ocasio underwent a “verbal counseling session” with Sherry Roth (“Roth”), the Practice Manager. Id. at Ex. 12. During this session, Roth counseled Ocasio for sending, to a co-employee, an inappropriate, unprofessional and insensitive e-mail. Id. While Ocasio “believed” that Roth counseled her in retaliation for Ocasio’s “complaints” of alleged patient mistreatment, Ocasio also testified that she did not know why Roth wrote the verbal counseling session memorandum. Id. at 62-63.

On April 6, 2000, Roth again met with Ocasio to counsel Ocasio about miscellaneous complaints concerning job performance. Roth counseled Ocasio about changing her work assignments without consulting designated supervisors and for “creating a hostile work environment” due to her attitude towards other employees as well as supervisors, managers, and directors. Id. at Ex. 15. Ocasio, át her deposition, conceded that other individuals could interpret her passionate and expressive communication style, as an Hispanic, as anger. Id. at 86-89.

On April 28, 2000, Ocasio received a second written warning regarding eight (8) absences within the last 12-month period. Id. at Ex. 16. At- her deposition, Ocasio conceded that this disciplinary action was justified. Id. at 102.

On May 4, 2000, Ocasio received yet another written confirmation of counseling. Id. at Ex. 19. Among other things, Ocasio was counseled for leaving the flexible sigmoid scope in disinfecting solution for more than five (5) hours when Lehigh Valley’s procedures required that the equipment remain in the disinfecting solution for at least 20 minutes, but for no more than 40 or 45 minutes. Ocasio was *373 warned that failure, on her part, to improve her performance could result in further disciplinary action up to and including suspension or termination. Id.

Also on May 4, 2000, Ocasio received a “final warning.” Id. at Ex. 20. Ocasio received this warning for breaking the chain of command when she e-mailed a physician to complain about her supervisors. Id. at 109-111.

But the problems encountered in this case were not one-sided. During her employment at Lehigh Valley, Ocasio alleges that she was not always treated appropriately by Defendant. For example, Ocasio complains of generally feeling isolated and of receiving the “cold shoulder” from some of her co-employees and supervisors. See Def.’s Mot. Summ. J.-Ex. J, Ocasio Dep. I (hereinafter referred to as “Ocasio Dep. I”) at 21-22, 71, 100-01; Ocasio Dep. II at 14, 22-23. She also complains that she was subjected to “excessive discipline,” see Ocasio Dep. II at 44, that she was told not to speak Spanish with her co-employees, see id. at 189, and that she was not adequately trained. See Ocasio Dep. I at 172-79. Finally, Ocasio alleges that references to Hispanic employees as “Spanish people,” a joke about the work ethic of Puerto Ricans, and an e-mail making fun of the way a Spanish speaking patient pronounced the word “gateway” created a hostile work environment. Id. at 189-200.

Therefore, on July 24, 2000, Ocasio filed her original Complaint. In her original Complaint, Ocasio asserted civil rights claims under the First Amendment, the Fourteenth Amendment, and 42 U.S.C. §§ 1981, 1982, 1985(1X3), 1986 and 1988. She also made supplemental state law elaims for intentional infliction of emotional distress (“IIED”) and negligent supervision. 1

On October 19, 2000, performance-based merit raises went into effect, Ocasio, however, did not receive a merit raise. Def.’s Mot. Summ. J.-Ex. M, Ocasio Dep. Ill (hereinafter referred to as “Ocasio Dep. Ill”) at Ex. 43. Roth, in her managerial discretion, decided not to give performance-based merit raises to Lehigh Valley employees who, like Ocasio, had received a final warning during the past year — that is, from July 1, 1999 to July 1, 2000. Id.

While on final warning status, Ocasio had three altercations — two with the same co-employee and one with a supervisor.

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368 F. Supp. 2d 370, 2003 U.S. Dist. LEXIS 3025, 2003 WL 24052008, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ocasio-v-lehigh-valley-family-health-center-paed-2003.