Norwood v. United Parcel Service, Inc.

District Court, D. Kansas·Decided September 29, 2020·No. 2:19-cv-02496·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS

SUSAN NORWOOD,

Plaintiff, Case No. 19-2496-DDC-JPO v.

UNITED PARCEL SERVICE, INC.,

Defendant.

MEMORANDUM AND ORDER

This matter comes before the court on defendant United Parcel Service, Inc.’s Motion to Dismiss Amended Complaint, or in the Alternative, Motion for More Definite Statement (Doc. 13). Plaintiff Susan Norwood filed a Response (Doc. 17) and a Brief in Support of Response (Doc. 16). Defendant replied (Doc. 19). For reasons explained below, the court grants defendant’s motion (Doc. 13) in part, and denies it in part. I. Background

A. Procedural Background On August 22, 2019, plaintiff filed her Complaint (Doc. 1). On October 23, 2019, defendant filed a Motion to Dismiss, or in the Alternative, Motion for More Definite Statement (Doc. 8). Plaintiff then amended her Complaint on November 6, 2019. Doc. 12. The Amended Complaint asserts several claims: (1) disability discrimination violating the Americans with Disabilities Act (“ADA”), and the Kansas Act Against Discrimination (“KAAD”), Kan. Stat. Ann. §§ 44-1001–1014, (2) retaliation violating the ADA and the KAAD, (3) interference and retaliation violating the Family Medical Leave Act (“FMLA”), and (4) race discrimination and retaliation violating 42 U.S.C. § 1981. Defendant again moved the court to dismiss, or in the alternative, for a more definite statement. Doc. 13. B. Factual Background Plaintiff’s 40-page, 194-paragraph Amended Complaint does its readers few favors. The filing required the court to navigate a narrative that jumps midsentence between third and first-

person, industry jargon and undefined acronyms, individuals who are referenced without introduction, and events that are presented without regard for their chronology. Plaintiff’s factual allegations are hard to follow, but the court nonetheless accepts as true all well-pleaded allegations in plaintiff’s Amended Complaint and views them in the light most favorable to her. SEC v. Shields, 744 F.3d 633, 640 (10th Cir. 2014). This case emerges from the stormy sunset of plaintiff’s long career working for defendant. During these final years, “Plaintiff . . . had multiple cris[e]s in her life[.]” Id. at 33 (Am. Compl. ¶ 157). Defendant’s “Staff Members took the opportunity during the cris[es] in Plaintiff’s life to retaliate against Plaintiff for speaking out about the discrimination and

harassment that had been committed” in the workplace. Id. (Am. Compl. ¶ 159). During this same period, “Defendant . . . fail[ed] to accommodate her [disability] and [held] her accountable under circumstances similarly persons without disabilities . . . were not.” Id. at 35 (Am. Compl. ¶ 169). “Plaintiff . . . performed her job satisfactorily until she was forced to retire in 2019 upon threat of termination.” Id. at 2 (Am. Compl. ¶ 6). Plaintiff started working for defendant in 1986. Id. at 1–2 (Am. Compl. ¶¶ 1, 5–6). She “had cut teeth in th[e] [“KC Building”] as a young Supervisor and was promoted in that building as a Manager[.]” Id. at 3 (Am. Compl. ¶ 13). Later, she worked in the “West Division” which management believed “was running so well” as of May 2016. Id. at 2 (Am. Compl. ¶¶ 8–9). “On May 31, 2016, Plaintiff was flown to St. Louis to meet with Mr. Waring Lester, Operations Manager and Stan Roux, Human Resources Manager. In this meeting Plaintiff was asked if she would take the Division Manager’s job in KC building. West Central Division.” Id. (Am. Compl. ¶ 8). “During this meeting, Mr. Lester began to make troubling discriminatory comments” and “stated that it was not his idea to put Plaintiff in the KC Building.” Id. at 2–3

(Am. Compl. ¶ 10). “Stan [Roux] stated, it was closer to home for Plaintiff and since Plaintiff had some medical issues with her parents, [defendant’s] management felt like it would be easier for her.” Id. at 3 (Am. Compl. ¶ 11). Plaintiff clarified that she had “‘never requested to be taken off the road.’ Stan Roux agreed, then he said, ‘This is what you’re good at, cleaning up operations.’” Id. (Am. Compl. ¶ 12). “West Central” was a troubled division with various problems when plaintiff took it over. See id. at 2–3, 6, 10 (Am. Compl. ¶¶ 10–12, 15, 25, 38, 40). “On June 1, 2016, Plaintiff started in the KC Building.” Id. at 3 (Am. Compl. ¶ 14). After a week in her new position, plaintiff “determined that the [West Central] Division was in

more trouble than expected” and “concluded the Division had no structure or organization at all.” Id. (Am. Compl. ¶ 15). Stan Roux and Waring Lester helped plaintiff solve an issue with a problematic employee by promoting that employee and filling the resulting vacancy with Gary Allen, a black employee. Id. at 4 (Am. Compl. ¶ 16). “Waring Lester was great with [the] idea since he wanted Gary [Allen] to get an opportunity to right the wrong for the fairness with African Americans that [defendant] had wronged. Lester also suggested that the white male good old boys were part of the issues.” Id. On October 12, 2016, plaintiff learned “that her Mother had had a seizure.” Id. at 5 (Am. Compl. ¶ 22). The next day, plaintiff “text[ed] [defendant] about her mother’s health” and “gave reasonable notice of her need for leave.” Id. at 6 (Am. Compl. ¶ 23). “[Defendant] responded, ‘take as much time as you need, take care of your family.’” Id. “It was a very difficult time for Plaintiff, as well as a stressful time . . . Nonetheless, Plaintiff continued to work, even though her mother had a serious health condition.” Id. (Am. Compl. ¶ 24). In her new role in the West Central Division, plaintiff discussed personnel promotion

decisions with her supervisors. Some of “[t]hese decisions appeared to be racial discrimination.” Id. at 7 (Am. Compl. ¶ 28). For example, plaintiff “promot[ed] a new Supervisor . . . who was Asian. Plaintiff was concerned about this promotion since she did not have any on-road experience.” Id. Later, “Plaintiff received a call from Mr. Lester” who wanted to replace plaintiff’s “strongest Manager[,]” Jeff King, “with Wardell Hooks, an African American Manager.” Id. at 6 (Am. Compl. ¶ 26). “Plaintiff told Mr. Lester that this was not a good idea since Wardell [Hooks] was not deemed a strong Manager” and “also had history in that Division in which there were allegations made that Mr. Hooks had made inappropriate advances toward a PT female supervisor that worked for him.” Id. at 6–7 (Am. Compl. ¶ 26). Given the recent

promotion of the Asian employee who lacked on-road experience, “Plaintiff felt like it would be too challenging for a new Manager to come into the pre-load operation going into peak season.” Id. at 7 (Am. Compl. ¶ 28). “Lester also asked Plaintiff about Gary Allen, another African American Manager. Plaintiff told him that it was not a good idea with all the controversy and complaints that had been made about Gary Allen.” Id. (Am. Compl. ¶ 29). Anthony Streit, the “former Division manager” of Wardell Hooks and Gary Allen, “told Plaintiff that he did not recommend this change for either party” and “did not feel that this was a good fit for the environment in [Kansas City] either.” Id. at 8 (Am. Compl. ¶ 31). “Streit told Plaintiff that Gary Allen had several legal issues that had been race related from the Chillicothe Center and felt that this was the reason Mr. Lester moved [Gary Allen] to [Kansas City].” Id. Lester told plaintiff that “both [Wardell Hooks and Gary Allen] should have a shot as a Division Manager” and said, “I am here to right the wrong of African Americans that have been discriminated against and should have been promoted.” Id. at 7 (Am. Compl. ¶ 29). In response,

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Norwood v. United Parcel Service, Inc., (D. Kan. 2020).

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