Norris v. Franciscan Physician Network

CourtDistrict Court, N.D. Illinois
DecidedSeptember 4, 2018
Docket1:15-cv-01494
StatusUnknown

This text of Norris v. Franciscan Physician Network (Norris v. Franciscan Physician Network) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Norris v. Franciscan Physician Network, (N.D. Ill. 2018).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

CHRISTINE NORRIS, ) ) Plaintiff, ) No. 15 C 1494 ) v. ) ) Judge Edmond E. Chang FRANCISCAN PHYSICIAN NETWORK / ) SPECIALTY PHYSICIANS OF ILLINOIS, ) CRAIG MILLER, NITA WIRKUS, ) SHEREE BOYD, and MICHELLE ) BURGIO, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER In October 2013, Christine Norris was summoned to active military duty. Norris asserts that when she returned to work a year later, she was demoted and subjected to a campaign of bullying and harassment based on hostility to her military service.1 See generally R. 19, Am. Compl.2 Norris filed this lawsuit claiming intentional infliction of emotional distress and violations of the Uniformed Services Employment and Reemployment Rights Act (USERRA), 38 U.S.C. § 4301 et seq. The Defendants—Norris’s employer and various supervisors—moved for summary judgment. R. 61, SPI Mot. Summ. J.; R. 66, Indiv. Defs.’ Mot. Summ. J.3 For the reasons explained below, summary judgment is granted on all claims.

1The Court has jurisdiction over the USERRA claims under 28 U.S.C. § 1331, and supplemental jurisdiction over the state law claim under 28 U.S.C. § 1367. 2Citations to the record are “R.” followed by the docket number and a page or paragraph number. 3Sealed versions of these motions were filed at R. 59 and R. 63, respectively. I. Background In deciding the motions for summary judgment, the Court views the evidence in the light most favorable to Norris, the non-moving party. Matsushita Elec. Indus.

Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). Christine Norris is a captain in the United States Army. Am. Compl. ¶ 1. In 2012, she was hired by Defendant Specialty Physicians, Inc. (“SPI” for short) as a nurse practitioner. R. 62, SPI SOF ¶ 1.4 Norris was initially assigned to the “Priority Patient First Clinic” (which the parties refer to as the “PPFC”). Id. ¶ 5. The PPFC is an urgent care clinic for patients who need same-day care. Id. ¶ 7. While Norris was assigned to the PPFC, she was the sole health care provider for the clinic. Id. ¶ 8. Norris asserts that she was

recruited and hired specifically to open and run the PPFC. R. 74, PSOF ¶ 67. In October 2013, Norris was called to active military duty. She was away from her job on military leave for a year, until late September 2014. Pl. Resp. SPI SOF ¶ 13.

4Citations to the parties’ Local Rule 56.1 Statements of Facts are as follows: “SPI SOF” for Defendant Specialty Physicians’ Statement of Facts [R. 62; sealed unredacted version at R. 60]; “Indiv. Defs.’ SOF” for the Individual Defendants’ Statement of Facts [R. 65]; “Pl. Resp. SPI SOF” and “Pl. Resp. Indiv. Defs.’ SOF” for Norris’s Responses to the defendants’ respective Statements of Facts [R. 74 and R. 77, respectively; the sealed version of R. 74 can be found at R. 76]; “PSOF” for the Statement of Additional Facts offered along with Norris’s Response to SPI’s Statement of Facts [R. 74 and R. 76]; “Second PSOF” for the Statement of Additional Facts offered along with Norris’s Response to the Individual Defendants’ Statement of Facts [R. 77]; “SPI Resp. PSOF” for SPI’s Response to Norris’s Statement of Additional Facts [R. 83, sealed version at R. 81]; and “Indiv. Defs.’ Resp. PSOF” for the Individual Defendants’ Response to Norris’s Statement of Additional Facts [R. 86]. A. Retirement Account In May 2014, while Norris was on military leave, her 401(k) account was terminated. PSOF ¶ 93. According to Norris, the account was not fully corrected and

restored until March 2015. Id. Defendant Nita Wirkus, who was the head of human resources at SPI, was the one who terminated the account. R.77, Pl. Resp. Indiv. Defs.’ SOF ¶ 15; R. 77, Second PSOF ¶¶ 46-47. SPI and Wirkus argue that the termination of the 401(k) was simply an administrative blunder caused by an internal decision to list Norris as “inactive” during her military leave, not knowing that would result in the 401(k) provider terminating the account. Indiv. Defs.’ SOF ¶ 15. Norris disputes that version of the facts, and argues that the termination of the 401(k) was a

malicious act of retaliation against her for taking military leave. Pl. Resp. Indiv. Defs.’ SOF ¶ 15; R. 75, Pl. Resp. to SPI Br. at 8. Norris admits, however, that when she contacted SPI to inquire about the termination, they quickly sent an email marked “high importance” to try to resolve the issue. Pl. Resp. Indiv. Defs.’ SOF ¶ 14. The Defendants argue that the issue was resolved within half an hour, but Norris asserts that the account was not fully restored for almost a year after that. Id.

B. Assignment to the Family Practice Clinic When Norris returned to her job at SPI after military leave, she was not returned to her former position at the PPFC. In fact, Norris assets that when she first reported to work after her absence, there was no job ready for her, and she waited in the human resources office for two days before receiving a job assignment. Pl. Resp. SPI SOF ¶ 20. When Norris finally got an assignment, it was not the one she wanted. Instead of being assigned to the PPFC clinic, Norris was assigned to the Family Practice Clinic (which the parties abbreviate as “the FPC”). Id. Norris saw her reassignment to the FPC as a demotion. PSOF ¶ 75. SPI

disputes that the position at the FPC was inferior to the previously assigned clinic, and says that Norris actually got a raise when she was assigned to the FPC. SPI Resp. PSOF ¶ 75. But Norris points out that at the FPC she was only one of a group of family practice physicians at a clinic with multiple locations and provider options. PSOF ¶ 77. The PPFC (the prior clinic), on the other hand, was a standalone clinic run by a mid-level practitioner like Norris, and that mid-level practitioner was the only health care provider at the PPFC. PSOF ¶¶ 76-77. So from Norris’s point of view,

the FPC was a step down in terms of responsibility and independence. Norris also contends that her assignment to the FPC was a step down in pay. Norris asserts that throughout her employment, she was eligible for a bonus of $15,000-$20,000 depending on how many patients she saw. PSOF ¶ 78. Norris argues that she had a greater opportunity to earn bonuses at the PPFC for two reasons. First, the PPFC had separate marketing materials, distributed to patients, and those

materials featured Norris. PSOF ¶ 79. Second, Norris was the only provider at the PPFC, so all the patients that came into the clinic could only see Norris. Id. SPI argues, however, that the bonus program was eliminated for mid-level providers throughout the company before Norris returned from military service. SPI SOF ¶ 16; SPI SOF Exh. 17, Miller Aff. ¶ 3. C. Interference with Patient Scheduling Norris avers that, once she was assigned to the FPC, SPI and its agents sabotaged her work by directing patients away from her and failing to advertise her

availability as a care provider. For example, in November 2014, one of the physicians at the FPC, Dr. Luebbe, retired. See Pl. Resp. SPI SOF ¶ 23. SPI sent out a flyer discussing the retirement and listing providers that his patients could see for care in his absence. Id. The flyer did not list Norris’s name. PSOF Exh. 10. SPI points out, however, that it later sent an electronic message to 200 of Dr. Luebbe’s patients informing them that Norris was available for appointments and listing her contact information. SPI SOF ¶ 30.

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Norris v. Franciscan Physician Network, Counsel Stack Legal Research, https://law.counselstack.com/opinion/norris-v-franciscan-physician-network-ilnd-2018.