NH Learning Solutions Corporation v. New Horizons Franchising Group, Inc.

CourtDistrict Court, E.D. Michigan
DecidedMarch 31, 2021
Docket2:20-cv-10904
StatusUnknown

This text of NH Learning Solutions Corporation v. New Horizons Franchising Group, Inc. (NH Learning Solutions Corporation v. New Horizons Franchising Group, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
NH Learning Solutions Corporation v. New Horizons Franchising Group, Inc., (E.D. Mich. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

NH LEARNING SOLUTIONS CORP. and 5P NH HOLDING CO., LLC,

Plaintiffs, v. Civil Case No. 20-10904 Honorable Linda V. Parker NEW HORIZONS FRANCHISING GROUP, INC.,

Defendant.

OPINION & ORDER DENYING MOTION TO COMPEL ARBITRATION AND DISMISS OR STAY (ECF NO. 8)

Over the past 25 years, Franchisee-Plaintiffs NH Learning Solutions Corp. (“NHLS”) and 5P NH Holding Co., LLC (“5PNH”) each executed many franchise agreements with Franchisor-Defendant New Horizons Franchising Group, Inc., as well as a 2019 “Participation Agreement” related to an online learning platform. The former agreements contained arbitration provisions, while the latter agreements did not. Plaintiffs eventually filed the instant action against Defendant, alleging breach of contract and fraudulent misrepresentation as it relates to the 2019 Participation Agreements. (Compl., ECF No. 1 at Pg. ID 12- 15.) The matter is presently before the Court on Defendant’s Motion to Compel Arbitration and Dismiss or Stay, in which Defendant contends that the dispute at bar falls within the scope of the arbitration clauses of the franchise agreements. (ECF No. 8.) The motion has been fully briefed (ECF Nos. 12, 13.) For the

reasons that follow, the Court denies the motion. FACTUAL & PROCEDURAL BACKGROUND Plaintiffs provide instructor-led live training in the use of business

applications (among other things) under the tradename New Horizons Computer Learning Centers (“New Horizons”). (ECF No. 1 at Pg. ID 2, ¶ 7.) Defendant is the franchisor of New Horizons licenses. (Id. at Pg. ID 3, ¶ 8.) Plaintiff NHLS owns 15 New Horizons franchise licenses (“Franchise Agreements” or “FAs”) and

Plaintiff 5PNH owns 22 of the same. (Id. at Pg. ID 3, ¶¶ 9-10.) Each of the FAs includes the following provisions or substantially similar ones: • “[A]ny dispute between [] Franchisor . . . and Franchisee . . . arising out of or relating to this Agreement or its breach . . . will be resolved by submission to binding arbitration . . . .” (Ex. B, ECF No. 8-3 at Pg. ID 126, ¶ 11.2; Ex. C, ECF No. 8-4 at Pg. ID 232, ¶ 11.1.)

• “Franchisor and Franchisee each acknowledge and warrant to each other that they wish to have all terms of their business relationship defined in this written Agreement. . . . This Agreement, together with any other documents or agreements executed by the parties contemporaneously herewith, constitutes the entire agreement between the parties and contains all terms, conditions, rights and obligations of the parties with respect to any aspect of the relationship between the parties. . . . No change, modification amendment or waiver of any of the provisions hereof shall be effective and binding upon either party unless it is in writing, specifically identified as an amendment hereto . . . . (Ex. C, ECF No. 8-4 at Pg. ID 241, ¶ 16.3; Ex. B, ECF No. 8-3 at Pg. ID 135, ¶ 16.3.)

From 2008 to 2015, Plaintiffs provided the live training through various online platforms. (ECF No. 1 at Pg. ID 3, ¶ 15.) In 2015, Plaintiffs, along with two other New Horizons franchise owners, formed Global OLL, LLC in order to create an online platform to deliver the training using each member’s instructors. (Id. at Pg. ID 3-4, ¶ 16.) After its formation, Global OLL permitted all of Defendant’s franchisees to purchase student seats from its schedule of live training classes. (Id. at Pg. ID 4, ¶ 17.) Defendant also purchased seats from Global OLL. (Id. at Pg. ID 4, ¶ 18.)

In early 2019, Defendant contacted Plaintiffs to express its plan to have Global OLL’s members dissolve the company and join Defendant’s newly formed online instructor-led delivery platform (New Horizons Virtual Delivery Program (“New Platform”)). (Id. at Pg. ID 4, ¶ 19.) To that end, on June 1, 2019, the

NHLS Participation Agreement and 5PNH Participation Agreement (“PAs”) were executed. (Id. at Pg. ID 5, ¶¶ 24-25 (citing Ex. A, ECF No. 11-1; Ex. C, ECF No. 11-3).)1

1 Plaintiffs’ exhibit list, as well as the cover page of each exhibit, does not correspond with the substance of each exhibit. Accordingly, the Court cites to the PAs and Amendments as follows: Exhibit A (ECF No. 11-1), NHLA Per the PAs: • Plaintiffs were required to abandon the Global OLL delivery platform, use the New Platform as “the exclusive platform used by Franchisee” and “publish and promote Franchisor’s [New Platform] schedule and . . . not offer a competing schedule . . . .” (ECF No. 1 at Pg. ID 5, ¶ 26 (citing Ex. A, ECF No. 11-1 at Pg. ID 320, ¶ 1; Ex. C, ECF No. 11-3 at Pg. ID 334, ¶ 1).)

• Plaintiffs would purchase class seats from Defendant at the prices set forth in the New Platform Rules, which were attached to the PAs. (Id. at Pg. ID 6, ¶ 29 (citing Ex. A, ECF No. 11-1 at Pg. ID 324-27; Ex. C, ECF No. 11-3 at Pg. ID 338-41).)

• Defendant would utilize, and Plaintiffs would provide, a minimum number of Plaintiffs’ instructors per day. For the use of Plaintiffs’ instructors, Defendant would pay Plaintiffs the prices set forth in the New Platform Rules.2 (Id. at Pg. ID 7, ¶ 33 (citing Ex. A, ECF No. 11-1 at Pg. ID 324-27; Ex. C, ECF No. 11-3 at Pg. ID 338-41).)

The parties agree that the PAs did not contain an arbitration provision. (See ECF

Participation Agreement; Exhibit B (ECF No. 11-2), NHLA Amendment; Exhibit C (ECF No. 11-3), 5PNH Participation Agreement; and Exhibit D (ECF No. 11-4), 5PNH Amendment.

2 According to Plaintiffs, “[t]his system of minimum class delivery would ensure the monthly payments to both NHLS and 5PNH for each party’s respective minimum instructor delivery would exceed the average cost of seat consumption each company formerly averaged under the Global OLL platform, resulting in a profit to each company as incentive to join the [New Platform].” (ECF No. 1 at Pg. ID 7, ¶ 34.) No. 8 at Pg. ID 57; ECF No. 12 at Pg. ID 350-51.) Plaintiffs allege that, “[b]efore execution of the NHLS’ and 5PNH’s

respective PAs, [Defendant] represented to [Plaintiffs] that the terms of all other [New Platform] participants’ PAs . . . would have no effect [sic] on [Defendant’s] ability to fulfill the commitments of the NHLS and 5PNH PAs.” (ECF No. 1 at

Pg. ID 7, ¶ 35.) However, in April 2019 (prior to the execution of the NHLS and 5PNH PAs), Defendant had executed a participation agreement with Integrated Learning Solutions, LLC, another New Horizons franchisee (“ILS” and “Pre- Existing PA”). (Id. at Pg. ID 7, ¶ 37.) The Pre-Existing PA gave ILS the right to

select the classes its instructors would teach on the New Platform schedule before all other participants, also known as the right of first refusal. (Id. at Pg. ID 7, ¶ 38.) Plaintiffs allege that Defendant did not disclose its arrangement with ILS

prior to the execution of the NHLS and 5PNH PAs. (Id. at Pg. ID 8, ¶ 40.) Plaintiffs further allege that Defendant knew or should have known that the right of first refusal in the Pre-Existing PA made it impossible for Plaintiffs to achieve the contractually obligated instructor utilization minimums and, in turn, the expected

profits under their respective PAs. (Id. at Pg. ID 8, ¶ 39.) After the parties began operating under the PAs in early June 2019, this issue became apparent. (Id. at Pg. ID 8, ¶ 43.) Plaintiffs objected and insisted on an

amendment to the PAs. (Id. at Pg. ID 8, ¶ 44.) Accordingly, on August 1, Plaintiffs executed separate, but near identical amendments to the PAs (“Amendments”). (Id. at Pg. ID 8-9, ¶ 45 (citing Ex. B, ECF No. 11-2; Ex. D,

ECF No. 11-4).) “The Amendments changed the terms of the PAs to a system where [Defendant’s] minimum monthly utilization of NHLS and 5PNH instructors would be 2% over their monthly seat consumption for each category of classes

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NH Learning Solutions Corporation v. New Horizons Franchising Group, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/nh-learning-solutions-corporation-v-new-horizons-franchising-group-inc-mied-2021.