NGAI v. URBAN OUTFITTERS, INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedMarch 29, 2021
Docket2:19-cv-01480
StatusUnknown

This text of NGAI v. URBAN OUTFITTERS, INC. (NGAI v. URBAN OUTFITTERS, INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
NGAI v. URBAN OUTFITTERS, INC., (E.D. Pa. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

PAUL NGAI AND XIAOYAN NGAI, CIVIL ACTION Plaintiff,

v.

URBAN OUTFITTERS, INC., LORIE A. NO. 19-1480 KERNECKEL, BARBARA ROZASAS, JOHN DOES 1 THROUGH 10 AND ABC CORPORATIONS 1-10, Defendants.

MEMORANDUM OPINION Defendants Urban Outfitters, Inc. (“Urban”), Lorie A. Kerneckel, and Barbara Rozsas (collectively, Defendants) move for summary judgment on Paul Ngai (“Plaintiff” or “Ngai”) and Xiaoyan Ngai’s (together, “Plaintiffs”) claims for national origin and age discrimination, retaliation, and hostile work environment in violation of Title VII of the Civil Rights Act of 1964 (Title VII), the Age Discrimination in Employment Act (ADEA), the Pennsylvania Human Rights Act (PHRA), and the Philadelphia Fair Practices Ordinance (PFPO), aiding and abetting discrimination in violation of the PHRA and PFPO, whistleblower retaliation in violation of the Sarbanes-Oxley Act, violation of the Pennsylvania Wage Payment and Collection Law (WPCL), and common law intentional infliction of emotional distress (IIED) and loss of consortium.1 In turn, Plaintiffs move for partial summary judgment with respect to Defendants’ affirmative defense that Ngai failed to mitigate damages. For the reasons that follow, Defendants’ motion will be granted in part and denied in part and Plaintiffs’ motion will be denied.

1 Plaintiff abandons his gender-based claims of discrimination, retaliation, and hostile work environment, common law wrongful discharge, and whistleblower retaliation under the Dodd-Frank Wall Street Reform and Consumer Protection Act in his summary judgment briefing. These claims will therefore be dismissed. I. BACKGROUND From the evidence of record, the pertinent facts are as follows. Paul Ngai was born in China on August 9, 1949. He has lived in the United States for about forty-four years and is a U.S. citizen. After completing his education in China, he moved to the United States in 1976 and attended the Fashion Institute of Technology in New York City for two years beginning in

1978. He spent the next 40 plus years working in the fashion and garment industry in the United States. During that time, he developed an expertise in the areas of sourcing and costing apparel and the apparel manufacturing process. A. Plaintiff’s Hire and Initial Employment with Urban On or about June 5, 2010, Plaintiff accepted a position with Urban Outfitters, Inc. as a Director of Sourcing and Technical Design. Urban offers life-style oriented clothing and general merchandise through a portfolio of global consumer brands, including Anthropologie, Urban Outfitters, BHLDN, and Free People. Plaintiff was hired on an at-will basis by Barbara Rozsas, who at all relevant times was Urban’s Chief Sourcing Officer. Plaintiff also reported to Lorie Kerneckel, Urban’s Executive Director of Sourcing, from 2015 onward.2 Plaintiff was sixty

years old at the time he was hired. Per his offer letter, Plaintiff’s starting salary was $250,000, and he was eligible for an escalating bonus based on whether the company met designated financial metrics. The offer letter further provided that “[t]he company bonus plan is completely discretionary, and may change from year to year.” As a Director of Sourcing and Technical Design, Plaintiff was principally responsible for reviewing apparel designs, calculating the yardage and cost of fabric necessary for individual

2 The parties dispute whether Plaintiff reported directly to Kerneckel, who in turn reported to Rozsas (according to Defendants), or to both women (according to Plaintiff). The distinction is not relevant for purposes of these motions. units, and interfacing with internal design teams at Urban and factories in China and elsewhere to execute and manufacture the designs. He was also responsible for ensuring that the overseas factories properly executed the designs while minimizing production expenses. This required him to ensure that the factories were limiting waste and were competitively pricing material, labor, and other costs. He also helped train other Urban employees on cost engineering and

related sourcing matters. Plaintiff received positive feedback for his technical expertise in cost engineering and his negotiation efforts with Urban’s manufacturers and vendors, including from Kerneckel and Rozsas. For instance, Kerneckel once told Plaintiff, “I have every confidence in your negotiation power and will leave it to you to handle the strategy.” Other members of the sourcing team also supported Plaintiff when he negotiated better prices with vendors. On the other hand, Plaintiff also received constructive criticism in his annual performance reviews, in particular regarding his cross-functional communication with other teams. Furthermore, in one noteworthy incident in 2015, Plaintiff was disciplined following a factory visit in Vietnam. A representative from

Coddy, an Urban vendor, relayed to Rozsas that Plaintiff yelled at a female Coddy employee in front of several people. Rozsas called this behavior “appalling” and “inexcusable,” and required Plaintiff to apologize or risk losing his job. As a result, Plaintiff sent an apology message. In September 2016, Kerneckel and Rozsas approached Plaintiff about transitioning into a Cost Engineer subject matter expert (“SME”) position. This was a lateral transition whereby Plaintiff would maintain his status as a Director with the same pay and bonus structure. Plaintiff did not oppose this change in roles. In his new Cost Engineer SME role, Plaintiff was responsible for identifying and implementing cost reduction strategies for the Free People product. It also required him to collaborate with Brand/Category directors to provide guidance on pricing and engineer print layouts to control costs. He served as an SME resource whom members of the Free People product team could call upon to assist with various sourcing and costing issues. His transition to this role was announced on May 15, 2017. B. Plaintiff’s Working Environment3 Plaintiff alleges that he became the subject of routine ethnic and age-based attacks from

early on in his employment at Urban. Most of the staff with whom Plaintiff worked were females under the age of thirty. He would hear remarks, directly and reported to him by others, including that he was “too old” to understand the brand, that he should be “retired,” not to travel because it was too much for him, that his “broken English” made no sense, and that he didn’t understand “American culture” or the hip Urban brand because he was foreign. He was routinely referred to by colleagues as the “old man” or “Mr. Miyagi,” as pop-culture reference to an older, Japanese movie character. Plaintiff alleges that his supervisors were well-aware of this harassment, but they did nothing to curb it. Instead, Plaintiff’s supervisors, including Kerneckel and Rozsas, made similar

remarks such as “old Chinese guys are good at sourcing” and that, among other things, the younger employees should learn something from him “while he’s still around.” According to Plaintiff, he complained directly to his supervisors, but because Urban did not have a Human Resources Department, he had no place to turn after his supervisors failed to protect him. Plaintiff found one incident particularly offensive. In or about July 2017, someone posted a poster of stereotypical Asian cartoon picture with the words: “For he a jowwy good fellow… Happy Retirement.” The poster was found in a secured area of the Urban offices and, therefore, was clearly posted by an Urban employee. Another Asian colleague that worked on the same

3 Defendants contest all the allegations in this section and the next. floor as Plaintiff, Ryan Nguyen, brought the poster to Plaintiff’s attention.

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