Newman v. Google LLC

CourtDistrict Court, N.D. California
DecidedJune 25, 2021
Docket3:20-cv-04011
StatusUnknown

This text of Newman v. Google LLC (Newman v. Google LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Newman v. Google LLC, (N.D. Cal. 2021).

Opinion

8 UNITED STATES DISTRICT COURT

9 NORTHERN DISTRICT OF CALIFORNIA 10 SAN JOSE DIVISION 11

12 KIMBERLY CARLESTE NEWMAN, et Case No. 20-CV-04011-LHK al., 13 Plaintiffs, ORDER GRANTING WITH LEAVE TO AMEND DEFENDANTS’ MOTION TO 14 v. DISMISS; DENYING PLAINTIFFS’ MOTION TO STRIKE 15 GOOGLE LLC, et al., 16 Defendants. 17 18 Plaintiffs Kimberly Carleste Newman, Lisa Cabrera, Catherine Jones, Denotra Nicole 19 Lewis, Andrew Hepkins, Harvey Stubbs, Khalif Muhammad, Keu Reyes, and Osiris Ley 20 (collectively, “Plaintiffs”) bring the instant case against Defendants Google LLC and YouTube, 21 LLC (collectively, “Defendants”),1 alleging claims for equitable conversion, replevin, equitable 22 accounting of revenue, breach of contract, implied breach of covenant of good faith and fair 23 dealing, promissory estoppel, violation of the Unruh Civil Rights Act; violation of 42 U.S.C. § 24 1981, unlawful, deceptive, and unfair business practices in violation of Business & Professions 25 Code § 17200 (“UCL”), false advertising in violation of the Lanham Act, 15 U.S.C. § 1125, 26

27 1 On November 2, 2020, the parties voluntarily dismissed Defendant Alphabet Inc. ECF No. 28. 1 1 violation of Article I, Section 2 of the California Constitution, and violation of the First 2 Amendment of the United States Constitution. See Revised Second Amended Class Action 3 Complaint, ECF No. 27 (“SAC”). Plaintiffs also seek a declaratory judgment that Section 230 of 4 the Communications Decency Act (“CDA”) either does not immunize Defendants’ alleged 5 misconduct or is unconstitutional. Id. Before the Court is Defendants’ motion to dismiss 6 Plaintiffs’ SAC in its entirety, ECF No. 29 (“Mot.”), and Plaintiffs’ motion to strike, or in the 7 alternative to convert Defendants’ motion to dismiss into a Rule 56 motion. ECF No. 39 8 (“MTS”). Having considered the parties’ submissions, the relevant law, and the record in this 9 case, the Court GRANTS with leave to amend Defendants’ motion to dismiss and DENIES 10 Plaintiffs’ motion to strike. 11 I. BACKGROUND 12 A. Factual Background 13 1. The Parties 14 YouTube, LLC (“YouTube”), a subsidiary of Google LLC (“Google”), is the largest and 15 most popular online video hosting platform with approximately 2.3 billion users worldwide. SAC 16 at ¶ 27, 75. YouTube’s principle place of business is in Mountain View, California. Id. 17 Plaintiffs are each YouTube creators and operators of various YouTube channels. Id. at ¶¶ 18 18–26. Each Plaintiff is African American or of Mexican or Puerto Rican descent. Id. Each 19 Plaintiff operates at least one channel on YouTube. Id. A YouTube channel allows content 20 creators, such as Plaintiffs, to upload videos into a centralized location that other users can follow 21 and be alerted when new videos are posted. Some Plaintiffs have “monetized” their videos by 22 participating in YouTube’s advertising program, whereby content creators are compensated for 23 advertisements that run on their videos. Id. 24 2. YouTube’s Terms of Service 25 Content creators, including Plaintiffs, upload videos to YouTube free of charge. YouTube 26 users may then view, share, and comment on those videos. Id. at ¶ 519. Uploading a video to 27 2 1 YouTube or creating a YouTube channel requires that a user agree to YouTube’s Terms of Service 2 (“TOS”), which in turn incorporate YouTube’s Community Guidelines. Id. at ¶ 7 n.2. Among 3 other provisions, YouTube’s TOS state that YouTube has the right to remove content from its site 4 “including, but not limited to, pornography, obscenity, or [content that is] excessive length.” Id. at 5 ¶ 105. Videos may also violate YouTube’s TOS and be removed if those videos contain “hate 6 speech, obscene, misogynistic, violent, threatening, or disparaging content.” Id. at ¶ 164. 7 3. YouTube’s Restricted Mode 8 YouTube offers a setting called Restricted Mode. Restricted Mode is an opt-in setting on 9 the service that allows users or institutions to screen out content that has been flagged as age- 10 restricted or “potentially adult.” SAC at ¶¶ 135–137. This setting allows system administrators at 11 schools and other institutions to restrict potentially adult content from being accessed by users, 12 including children. Id. Although Restricted Mode primarily affects users who turn on Restricted 13 Mode themselves, Plaintiffs allege that users without YouTube accounts are occasionally blocked 14 by Restricted Mode from viewing potentially adult content when those users visit YouTube. Id. 15 Videos can be tagged for exclusion in Restricted Mode in one of two ways. First, 16 YouTube algorithms look for particular “signals,” such as “the video’s metadata, title, and tag 17 words associated with the video.” Id. at ¶ 139. Based on those signals, YouTube’s algorithms 18 will automatically tag a video to be excluded in Restricted Mode. Id. Second, videos can be 19 flagged by YouTube users as potentially inappropriate. Flagged videos are then reviewed by a 20 team of human reviewers and excluded in Restricted Mode if a video includes content that is age- 21 restricted or potentially adult. Id. 22 Plaintiffs allege that there are multiple criteria that can lead to YouTube deeming a video 23 to be inappropriate, including videos that contain the following content: 24 (1) talking about drug use or abuse, or drinking alcohol in videos; (2) overly detailed conversations about or depictions of sex or sexual 25 activity; (3) graphic descriptions of violence, violent acts, natural disasters and tragedies, or even violence in the news; (4) videos that 26 cover specific details about events related to terrorism, war, crime, and political conflicts that resulted in death or serious injury, even if 27 3 no graphic imagery is shown; (5) inappropriate language, including 1 profanity; and (6) video content that is gratuitously incendiary, inflammatory, or demeaning towards an individual or group. 2 Id. at ¶ 139. 3 Videos that are blocked in Restricted Mode remain viewable to users who do not have 4 Restricted Mode activated, as long as those videos otherwise meet YouTube’s TOS. A user whose 5 video has been blocked in Restricted Mode may appeal to YouTube if that user believes that the 6 video was incorrectly flagged for exclusion in Restricted Mode. Id. at ¶ 146. 7 4. Advertising Policies on YouTube 8 YouTube content creators whose channels meet certain criteria are allowed to “monetize” 9 their videos by allowing YouTube to run advertisements before and during videos. This allows 10 content creators to earn revenue from their qualifying videos. See, e.g., id. at ¶ 18–26, 65. 11 YouTube calls this the YouTube Partner Program. Id. at ¶ 7 n.2. Before content creators can run 12 advertisements on their videos, content creators must agree to supplemental terms of service, 13 including the Partner Program Terms of Service and the Google AdSense Terms of Service. Id. 14 These terms are intended to ensure that YouTube advertisements do not appear on videos with 15 objectionable content, and YouTube uses automated software to identify content that is 16 inappropriate for advertising. Id. at ¶ 65. If a content creator believes that their video has been 17 incorrectly flagged as inappropriate, the content creator may appeal that decision for manual 18 review. Id. at ¶ 176. 19 5. Plaintiffs’ Allegations of YouTube’s Misconduct 20 Plaintiffs allege that despite Defendants’ statements that YouTube’s moderation policies 21 are race-neutral, Defendants have targeted Plaintiffs because of Plaintiffs’ race and viewpoints. 22 Id. at ¶ 36.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Spector Motor Service, Inc. v. McLaughlin
323 U.S. 101 (Supreme Court, 1944)
Skinner v. Railway Labor Executives' Assn.
489 U.S. 602 (Supreme Court, 1989)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
MedImmune, Inc. v. Genentech, Inc.
549 U.S. 118 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Iragorri v. International Elevator, Inc.
203 F.3d 8 (First Circuit, 2000)
Exergen Corp. v. Wal-Mart Stores, Inc.
575 F.3d 1312 (Federal Circuit, 2009)
Tri-Valley Cares v. U.S. Department of Energy
671 F.3d 1113 (Ninth Circuit, 2012)
Southland Sod Farms v. Stover Seed Co.
108 F.3d 1134 (Ninth Circuit, 1997)
George Acri v. Varian Associates, Inc.
114 F.3d 999 (Ninth Circuit, 1997)
Shwarz v. United States
234 F.3d 428 (Ninth Circuit, 2000)
Laurie Tsao v. Desert Palace, Inc.
698 F.3d 1128 (Ninth Circuit, 2012)
Manzarek v. St. Paul Fire & Marine Insurance
519 F.3d 1025 (Ninth Circuit, 2008)
Johnson v. Riverside Healthcare System, LP
534 F.3d 1116 (Ninth Circuit, 2008)
Newcal Industries, Inc. v. IKON Office Solution
513 F.3d 1038 (Ninth Circuit, 2008)

Cite This Page — Counsel Stack

Bluebook (online)
Newman v. Google LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/newman-v-google-llc-cand-2021.