Nestle Food Co. v. Miller

836 F. Supp. 69, 1993 U.S. Dist. LEXIS 18994, 1993 WL 460717
CourtDistrict Court, D. Rhode Island
DecidedAugust 25, 1993
DocketCiv. A. 92-0656-BO
StatusPublished
Cited by9 cases

This text of 836 F. Supp. 69 (Nestle Food Co. v. Miller) is published on Counsel Stack Legal Research, covering District Court, D. Rhode Island primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Nestle Food Co. v. Miller, 836 F. Supp. 69, 1993 U.S. Dist. LEXIS 18994, 1993 WL 460717 (D.R.I. 1993).

Opinion

DECISION AND ORDER

BOUDEWYNS, United States Magistrate Judge.

Plaintiff, Nestle Food Company (“Nestle”) has brought this action seeking injunctive relief and damages against its former salesman, defendant Stephen Miller (“Miller”). 1 Nestle contends that Miller is in breach of an employment agreement that prohibits him from engaging in sales activity on behalf of a direct competitor in his former territory. Nestle also contends that Miller has wrongfully used confidential or “trade secret” information belonging to Nestle in his present employment. After a trial on this matter, I find that Miller has breached his agreement with Nestle, and that Nestle is entitled to injunctive relief that reasonably protects Nestle’s legitimate interests. Nestle has failed, however, to provide any reasonable basis upon which this Court may calculate damages, and therefore, Nestle is entitled to only nominal damages in the amount of one dollar.

Facts

Before his resignation on June 27, 1992, Miller was employed as a salesman in the Fund-Raising Sales Division of Nestle. The Fund-Raising Sales Division sells chocolate and other types of candy to customers who then resell the products in order to raise funds for the particular customers’ organization. The market of customers consists of a wide variety of organizations including after-school clubs, sports teams, religious organizations and business groups engaged in charitable endeavors. Miller was, at all times during-his employment with Nestle, responsible for servicing customers in his assigned territory, which, for the most part, consisted of the State of Rhode Island.

In Rhode Island, there is a fund-raising sales “customer base” of approximately 2500 potential customers. Nestle normally sells to approximately 300 of these potential customers each year. Mr. Wilfred N. Gauthier (“Gauthier”), regional manager at Nestle and *71 Miller’s supervisor for a brief period before Miller resigned, testified that Nestle’s competitors 2 frequently attempt to contact the same customers that are called upon by Nestle. 3 Many times the individual “contact person” or “decision-maker” in charge of fund-raising for the organization changes from one year to the next, and in that case, the salesman must attempt to locate the new individual. In any case, it is necessary for the salesman to call on the contact person each year in order to renew the sale.

Despite the efforts of Nestle and its competitors to retain customers from year to year, it is common for the customers to switch companies for any number of reasons. 4 This is reflected in Nestle’s average annual retention rate (the percentage of customers that return to Nestle in the next year), which normally is between fifty to sixty percent. 5

Part of Miller’s job each year was to discover and compile sales information on behalf of Nestle. He kept records on how to find the particular “contact person” or “decision-maker” in charge of fund-raising for a community organization. He also compiled other relevant information such as the time of year the group usually makes its purchase, how much candy the group is likely to purchase, and what type of candy the group is likely to purchase.

As part of a company-wide effort, Nestle compiled the data collected by Miller together with similar data collected by other salesmen, data gained in response to direct mailings, customer calls on Nestle’s toll-free number, and other types of customer referrals on to a computer database. From the database, Nestle was able to make printouts called “hit-lists.” The hit-lists were then given back to the salesman to help them target the best customers during any specific time period. Each year, Nestle provided Miller with the “hit list” and other printouts. Even though Miller himself assisted in the gathering of the information, there is no real dispute that the lists, as well as the information contained in them, belonged to Nestle.

Miller enjoyed substantial success as a salesman at Nestle over his tenure of eleven years. 6 In the year before Miller began his employment at Nestle, sales at Nestle in Rhode Island were at a level of about $40,-000. After Miller joined, in the first year, sales rose to a level of $100,000 to $150,000. The last year Miller was employed with Nestle, 1991-92, Miller was able to achieve over $500,000 in sales. As Miller testified, it is the high level of service, i.e., prompt delivery of product, and other talents of the salesman that are the most important factors in retaining and increasing sales. The actual candy product sold by each company is essentially the same, and is not as important to the customer as the service provided by the salesman.

Miller executed an employment agreement with Nestle in January of 1992, for the period of January 1, 1992 to December 31, 1992. The relevant provisions of that agreement provide that, in exchange for continued employment at Nestle, Miller promised not to work for ahy third-party fund-raising compa *72 ny (in the territory he covered for Nestle) for a period of one year after leaving the employment of Nestle. Miller also acknowledged that the customer-related information, ie. the information on the hit-lists, was confidential information and property of Nestle, and .promised not to use any information for any purpose other than in furtherance of his Nestle job responsibilities.

Miller’s direct supervisor at Nestle, Mr. David Taylor (“Taylor”), left his position at Nestle in December, 1991,' and became the manager of the Fund-Raising Division of Hebert Candies (“Hebert”). 7 Following Taylor’s lead, Miller resigned his position with Nestle as of June 27, 1992 and within days was employed by Hebert’s Fund-raising Division. At Hebert, Miller sells the same types of products, including confection, candies and chocolate bars, as he previously sold while employed by Nestle. Miller sells these candies to the same “customer base” of church groups, athletic leagues, and school clubs in the same territory he covered for Nestle. Miller admits to sending out direct mail advertising to at least 100 former customers of Nestle. Miller also admits to calling about fifty percent of the customers found on a list of twenty-five customers who purchased candies from Nestle in 1990-91, but switched to Hebert during 1991-92. There is no dispute that Hebert is a direct competitor of Nestle in the Rhode Island and southeastern Massachusetts fund-raising markets.

In addition to soliciting former Nestle customers, Miller has developed his own “hit list.” 8 He uses the Rhode Island educational directory, town publications, telephone directories, Dun & Bradstreet lists, and various publications provided directly by the “customers.” Further, he travels to various schools and obtains information about the clubs and organizations through the secretaries and the principals.

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Bluebook (online)
836 F. Supp. 69, 1993 U.S. Dist. LEXIS 18994, 1993 WL 460717, Counsel Stack Legal Research, https://law.counselstack.com/opinion/nestle-food-co-v-miller-rid-1993.