National City Bank, N.A. v. Prime Lending, Inc.

737 F. Supp. 2d 1257, 2010 WL 3119407
CourtDistrict Court, E.D. Washington
DecidedDecember 13, 2010
DocketCV-10-34-EFS
StatusPublished

This text of 737 F. Supp. 2d 1257 (National City Bank, N.A. v. Prime Lending, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
National City Bank, N.A. v. Prime Lending, Inc., 737 F. Supp. 2d 1257, 2010 WL 3119407 (E.D. Wash. 2010).

Opinion

ORDER DENYING PLAINTIFFS’ MOTION FOR PRELIMINARY INJUNCTION

EDWARD F. SHEA, District Judge.

An evidentiary hearing occurred in the above-captioned matter on April 27 and 28, 2010, in Richland, Washington. Christopher P. Fisher, Isaac J. Eddington, Joseph A. Castrodale, and Thomas Cochran appeared for Plaintiffs National City Bank, N.A. (“National City”) and The PNC Financial Services Group, Inc. (“PNC”); Karen F. Jones and James E. Breitenbucher appeared for Defendant Prime Lending, Inc. (“Prime”); and Patrick Kirby and Erik H. Thorleifson appeared for Defendant Ronald D. Thomas (“Thomas”). Before the Court was Plaintiffs’ Motion for Preliminary Injunction (Ct. Rec. 50), in which they seek to prevent Defendants from recruiting current or former National City employees, serving former National City customers, and disclosing or using National City’s trade secrets. The Court heard testimony from John Schleck and considered the declarations submitted by counsel (Ct. Rees. 52, 54, 55, 92, 93, 95, 96, 97, 98, 99, Ilk, 115, 130, 131, & 132). Because Plaintiffs did not meet their burden of showing entitlement to a preliminary injunction, the Court denies Plaintiffs’ motion.

I. Background 1

National City was a nation-wide bank based in Cleveland that provided home *1262 mortgage loans. Thomas was National City’s Spokane branch manager. He earned a small salary for supervising the loan officers, but most of his compensation came from commissions on loans he himself originated.

In December 2007, in return for his good work and loyalty, National City offered Thomas restricted stock, subject to a Restricted Stock Agreement (“RSA”) that Thomas signed. Significantly, the RSA prevented Thomas from soliciting National City customers for one year after leaving National City’s employment, disclosing or using any National City trade secret, and recruiting any National City employee for three years after leaving National City’s employment. (Ct. Rec. 52 Ex. 3.) Additionally, in his February 2007 Bank Manager Compensation Agreement (“BMCA”), he agreed not to disclose National City’s confidential information and not to solicit any National City employee for six months after leaving National City. (Id. Ex. 4 at 4-5.) Moreover, he agreed in the BMCA that use of confidential information could result in irreparable harm and could be enjoined.

National City’s loan origination software was called Byte. Loan officers used Byte to store useful solicitation information about current and potential customers, some of which was publicly available and some of which was developed through years of customer interactions. For example, a customer’s Byte file might include how the customer preferred to be contacted, the customer’s birthday, and the age of the customer’s car, all of which is confidential information. When Thomas joined National City, he uploaded all his customer information onto Byte. Customer information always flowed from the loan officers to National City, never the other way around.

In December 2008, PNC used Troubled Asset Relief Program funds to merge with National City. PNC was the surviving company and it decided to eliminate the National City brand. The merger also brought significant changes to PNC’s mortgage loan origination policies. PNC centralized operations so that only two locations underwrote and packaged loans, whereas processors performed those tasks in all National City offices before. This move eliminated many loan processing jobs in field offices, including Spokane.

PNC also standardized compensation and employee functions across all offices. Most significant were the changes to internal refinance commissions and branch manager duties. Internal refinances, or refinances on loans originated with National City or PNC, were capped at thirty-five basis points, about half the previous commission. Loans subject to PNC’s churn policy, or those that were refinanced shortly after the initial closing, were exempted from this cap. Branch managers were also newly prohibited from producing loans. PNC wanted its branch managers to spend their time recruiting and training loan officers rather than originating loans.

These changes caused concern in National City’s branches. Loan officers worried that eliminating loan processors in the field offices would cause inefficiencies and slow down production. In turn, sluggish loan processing would drive away customers. All employees worried about their income. In 2009, most mortgage business came from refinancing, not from original purchase loans. Low interest rates and an economic slump encouraged that pattern. Many loan officers worked primarily on internal refinances, and with the changes after the merger, their commissions stood to be reduced by half. Branch managers such as Thomas were particularly worried because most of their income came from loan origination commissions. The new compensation plan completely eliminated that income source for them. Although *1263 branch managers still had an incentive to help loan officers because their compensation was based partly on the branch’s total loan production, over half of their income would disappear with the new changes.

Thomas shared his concerns with PNC’s CEO, Saiyid Naqvi, when Naqvi met with branch managers in Seattle on April 22 and 23, 2009. (Ct. Rec. 93 at 13.) Naqvi responded that everything would be all right, and loan officers who disagreed with the changes could leave. Id. at 14.

Naqvi spoke half-presciently. Everything was not all right for PNC, but many loan officers left. After implementing the changes, 80% of PNC’s workforce in the western United States resigned. (Ct. Rec. 95 Ex. 1 at 25.) The Spokane branch was decimated in that mass resignation.

The first employee to leave the Spokane office was a loan officer named Greg Templeton, who was dissatisfied with the changes to the compensation schedule. During the spring of 2009, Templeton began talking with Prime. He first learned of Prime when he contacted a former colleague named Jillian Tuattoo, who worked in Prime’s Puyallup office. (Ct. Rec. 98 at 4.) After Prime hired Templeton, it became interested in acquiring National City’s entire Spokane branch and began recruiting Thomas. In May 2009, Thomas and several of his loan officers flew to Prime’s corporate headquarters in Dallas for a recruiting meeting. (Ct. Rec. 97 at 4.) Either then or soon after, Prime hired Thomas to run its Spokane branch.

Thomas remained a National City employee for several weeks after accepting a job with Prime. During that time he effectively began working for Prime although still employed by PNC. 2 For exam-pie, Thomas sent contact information for several National City employees to Kale Salmans, Prime’s Vice President, so that Salmans could recruit them. 3 (Ct. Rec. 53 Ex. 3.) Thomas also sent Salmans a pro forma, or a business estimate for the Spokane branch, which included some confidential information about National City’s business strategy. (Ct. Rec. 115 Ex. 8 at 91.)

Nor was Thomas the only one to disclose confidential National City information to Prime.

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Bluebook (online)
737 F. Supp. 2d 1257, 2010 WL 3119407, Counsel Stack Legal Research, https://law.counselstack.com/opinion/national-city-bank-na-v-prime-lending-inc-waed-2010.