Natasha Dixon v. Volunteers of America South Central Louisiana, Inc., et al.

CourtDistrict Court, W.D. Louisiana
DecidedNovember 20, 2025
Docket5:24-cv-00151
StatusUnknown

This text of Natasha Dixon v. Volunteers of America South Central Louisiana, Inc., et al. (Natasha Dixon v. Volunteers of America South Central Louisiana, Inc., et al.) is published on Counsel Stack Legal Research, covering District Court, W.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Natasha Dixon v. Volunteers of America South Central Louisiana, Inc., et al., (W.D. La. 2025).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF LOUISIANA SHREVEPORT DIVISION

NATASHA DIXON CIVIL ACTION NO. 24-0151

VERSUS JUDGE S. MAURICE HICKS, JR.

VOLUNTEERS OF AMERICA MAGISTRATE JUDGE HORNSBY SOUTH CENTRAL LOUISIANA INC., ET AL.

MEMORANDUM RULING Before the Court are two Motions to Dismiss: (1) Defendant Volunteers of America, Inc.’s (“VOA”) Motion to Dismiss for lack of personal jurisdiction under Federal Rule of Civil Procedure 12(b)(2) and for failure to state a claim under Rule 12(b)(6) (Record Document 28); and (2) Defendant Volunteers of America South Central Louisiana, Inc.’s (“VOASCL”) Motion to Dismiss under Rule 12(b)(6) (Record Document 29). Plaintiff Natasha Dixon (“Dixon”) has filed an opposition to both motions. See Record Document 33. Both Defendants have filed replies. See Record Documents 34 & 35. For the reasons stated below, VOA’s motion (Record Document 28) is GRANTED for a lack of personal jurisdiction, and the 12(b)(6) portion of the Motion is DENIED AS MOOT. VOASCL’s Motion (Record Document 29) is GRANTED IN PART and DENIED IN PART. FACTUAL BACKGROUND The following facts are taken from Dixon’s Complaint (Record Document 1) and are deemed true for the purposes of this ruling. This case arises from Dixon’s employment with VOASCL, a Louisiana affiliate of the national VOA organization. See Record Document 1 ¶ 1. Dixon began working for VOASCL in November 2021 as a support coordinator in the Shreveport office. See id. at ¶¶ 5–6. As a Support Coordinator, Dixon was responsible for coordinating care for clients deemed eligible for services through Louisiana’s Medicaid programs. See id. at ¶ 6. In March 2022, Dixon was promoted to the position of an assessor. See id. at ¶ 9. Assessors determine a client’s eligibility for Medicaid services based on the client’s

responses to a series of questions. See id. at ¶ 6. If the client is deemed eligible for Medicaid services, then the assessor creates a care plan for the client. See id. The outcome of these assessments directly impacts VOASCL’s ability to bill the government for reimbursement, as Defendants’ Medicaid revenue depends on the number of clients deemed eligible for services. See id. at ¶¶ 7–8. Shortly after Dixon began performing assessments, her supervisor, Program Administrator Shakendra Dorsey (“Dorsey”), began pressuring her and other assessors to falsify assessment data to ensure clients were always deemed eligible for services. See id. at ¶¶ 10–12. Dorsey allegedly pressured employees to find a way to make clients meet eligibility criteria and warned that “[i]f we don’t have clients, we don’t have jobs

anymore.” Id. at ¶ 10. According to Dixon, Dorsey instructed assessors to complete assessments without verifying accuracy of the information provided by the clients. See id. at ¶ 12. Additionally, Dixon alleges that after she assessed a client to be ineligible for Medicaid services, Defendants would change the assessment to make the client eligible. See id. at ¶ 16. Dixon asserts that she expressed concern that the conduct constituted Medicaid fraud. Over the following months, Dixon repeatedly raised her objections to multiple levels of management. In January 2023, she met with Dorsey, Regional Director Gwen Hasling (“Hasling”), and Holli Trahan-Rowzee (“Trahan-Rowzee”), to object about being instructed to falsify assessments. See id. at ¶¶ 18–19. Dixon allegedly warned that Defendants were “committing Medicaid fraud.” Id. at ¶ 19. Over the next few days, Dixon was demoted back to a support coordinator position. See id. at ¶¶ 20–22. Dixon continued to report the issue internally to Dorsey, Tasha Ross (“Ross”) in

Human Resources, Director of Human Resources Becky Amerson (“Amerson”), and COO Eboness Black (“Black”). See id. at ¶¶ 22–28. In emails and phone calls, Dixon described the directives to falsify information and explained her belief that the practices were defrauding Medicaid. See id. at ¶¶ 26–29. When Dixon called COO Black, she allegedly responded that if Dixon’s reports were true, they would constitute Medicaid fraud. See id. at ¶ 29. However, after speaking with Dorsey and Hasling, Black concluded “everything was fine” and accused Dixon of not wanting to do her work. Id. Dixon then contacted Eryn Dobson (“Dobson”) and Ashlee Babin (“Babin”) with the Louisiana Department of Health State Office of Aging and Services. See id. at ¶¶ 23, 31– 33. According to Dixon, Babin encouraged her to continue reporting up the chain. See id.

at ¶ 32. On February 3, 2023, Dorsey arrived unannounced at Dixon’s office, closed the door, and initiated a conference call with Hasling and Trahan-Rowzee. See id. at ¶ 34. During the call, Hasling allegedly told Dixon, “Natasha, you’ve been a lot of trouble lately. I’m tired of it, and you need to get out.” Id. at ¶ 34. At the time of termination, Dixon had no disciplinary record and had been recognized as a top-performing employee. See id. at ¶ 37. Dixon contends that her termination was retaliatory and filed the present suit. See id. at ¶ 39. LAW AND ANALYSIS I. Personal Jurisdiction under Rule 12(b)(2) a. Summary of the Arguments VOA moves to dismiss under Rule 12(b)(2), contending that this Court lacks both

general and specific personal jurisdiction. See Record Document 28-1 at 6–11; see also Fed. R. Civ. Proc. 12(b)(2). VOA asserts that it is a Virginia-headquartered nonprofit corporation that only has relations to Louisiana through being VOASCL’s parent company. See id. at 9. VOA argues that its national scope and charitable affiliations do not render it “essentially at home” in Louisiana for general jurisdiction. See id. As for specific jurisdiction, VOA maintains that Dixon has failed to establish that VOA has minimum contacts with the forum state. See id. at 10. Particularly, VOA argues that Dixon failed to allege any specific act by VOA directed at Louisiana that gave rise to this litigation. See id. at 10–11. In opposition, Dixon argues that Louisiana has personal jurisdiction over VOA

because it is not a passive parent company. See Record Document 33 at 11. Rather, VOA “maintains control, shares leadership, provides funds, and accomplishes its mission in coordination with regional affiliates like VOASCL ….” Id. Dixon contends that VOA is subject to general jurisdiction pursuant to VOA’s affiliation with the resident subsidiary company, VOASCL. See id. at 12. Dixon further argues that specific jurisdiction is proper because VOA has minimum contacts in Louisiana through VOASCL, and those contacts gave rise to her claims. See id. at 15. In reply, VOA asserts that it is not subject to general jurisdiction in Louisiana through VOASCL because if so, it would be “at home” in every state. See Record Document 34 at 1. VOA emphasizes that VOASCL operates independently from the national organization. See id. at 2. b. Applicable Law A motion pursuant to Rule 12(b)(2) allows a party to move to dismiss for lack of

personal jurisdiction. See Fed. R. Civ. P. 12(b)(2). “Where a defendant challenges personal jurisdiction, the party seeking to invoke the power of the court bears the burden of proving that jurisdiction exists.” Luv N'Care, Ltd. v. Insta-Mix, Inc., 438 F.3d 465, 469 (5th Cir. 2006) (citing Wyatt v. Laplan, 686 F.2d 276, 280 (5th Cir. 1982)). When a court rules on a motion to dismiss for lack of personal jurisdiction without holding an evidentiary hearing, the plaintiff need only make a prima facie showing of personal jurisdiction. See Rd. Sprinkler Fitters Local Union No.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Allred v. Moore & Peterson
117 F.3d 278 (Fifth Circuit, 1997)
Dickson Marine Inc. v. Panalpina, Inc.
179 F.3d 331 (Fifth Circuit, 1999)
Alpine View Co Ltd v. Atlas Copco AB
205 F.3d 208 (Fifth Circuit, 2000)
Patin v. Thoroughbred Power Boats Inc.
294 F.3d 640 (Fifth Circuit, 2002)
Revell v. Lidov
317 F.3d 467 (Fifth Circuit, 2002)
Freudensprung v. Offshore Technical Services, Inc.
379 F.3d 327 (Fifth Circuit, 2004)
Luv N' Care, Ltd. v. Insta-Mix, Inc.
438 F.3d 465 (Fifth Circuit, 2006)
Seiferth v. Helicopteros Atuneros, Inc.
472 F.3d 266 (Fifth Circuit, 2006)
United States Ex Rel. Grubbs v. Kanneganti
565 F.3d 180 (Fifth Circuit, 2009)
World-Wide Volkswagen Corp. v. Woodson
444 U.S. 286 (Supreme Court, 1980)
Helicopteros Nacionales De Colombia, S. A. v. Hall
466 U.S. 408 (Supreme Court, 1984)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Goodyear Dunlop Tires Operations, S. A. v. Brown
131 S. Ct. 2846 (Supreme Court, 2011)
Oscar Wyatt, Jr. v. Jerome Kaplan
686 F.2d 276 (Fifth Circuit, 1982)
Carol Bullion v. Larrian Gillespie, M.D.
895 F.2d 213 (Fifth Circuit, 1990)

Cite This Page — Counsel Stack

Bluebook (online)
Natasha Dixon v. Volunteers of America South Central Louisiana, Inc., et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/natasha-dixon-v-volunteers-of-america-south-central-louisiana-inc-et-lawd-2025.