Natalie Smith v. Xpansiv Data Systems, Inc.

District Court, W.D. Texas·Decided July 13, 2026·No. 5:24-cv-01027·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF TEXAS SAN ANTONIO DIVISION

NATALIE SMITH, § Plaintiff § § v. § Case No. SA-24-CV-01027-XR § XPANSIV DATA SYSTEMS, INC., § Defendant §

ORDER ON MOTION FOR SUMMARY JUDGMENT Before the Court is Defendant’s Motion for Summary Judgment (ECF No. 21). After careful consideration, the motion is GRANTED IN PART and DENIED IN PART. BACKGROUND This is an employment dispute. Plaintiff alleges that Defendant, her former employer, wrongfully terminated her. She brings claims of pregnancy and disability discrimination, retaliation, failure to accommodate, and harassment. Defendant claims it discharged Plaintiff for poor performance. I. Plaintiff’s Hiring and Training Period Plaintiff began her employment with Defendant in May 2023. ECF No. 21 at 8. She immediately underwent a 12-week training period. Id. at 3. Defendant claims that Plaintiff’s immediate supervisor, Rebecca Teigen, “observed many performance issues” during this training period. Id. These included: (1) “[Plaintiff] did not take notes in a meeting”; (2) Plaintiff “claimed she could finish a project within two hours” but in fact admitted she needed help; (3) Plaintiff “mis-calendared a client kickoff” and was underprepared for a meeting; and (4) Plaintiff took a virtual meeting from her car. Id. at 3–4. Defendant also claims Plaintiff’s performance issues included requiring assistance from coworkers during the training period. Id. at 21. Plaintiff argues that Teigen did not provide any formal negative feedback to Plaintiff during this time and that Teigen told Plaintiff that her work was “beautiful” and she was doing an “awesome job.” Id. ECF No. 23 at 8. II. August 10 Meeting and Pregnancy Disclosure Plaintiff and Teigen met on August 10, 2023. ECF No. 21. “Teigen addressed continued

issues with time management, notetaking, understanding [Defendant]’s business lines, and answering basic client questions.” ECF No. 21 at 5. Plaintiff disclosed that she was pregnant. Id. Teigen congratulated Plaintiff and referred her to Defendant’s maternal-leave policy. Id. Teigen also acknowledged that Plaintiff was at risk for developing high blood pressure and preeclampsia. Id. III. Performance Improvement Plan Plaintiff claims that Teigen’s “management style changed ‘almost immediately’ after the pregnancy announcement.” ECF No. 23 at 9. Teigen began “closely scrutinizing minor details, including wording and formatting in emails.” Id. Teigen began to document “performance issues” in Plaintiff’s work. ECF No. 21 at 6. Specific incidents include:

(1) Plaintiff “discouraged a client from using” a company website; (2) Plaintiff was “not productive” while Teigen was out from August 24 to 25; (3) Plaintiff “could not explain key material” in “her first kickoff call” with a client, requiring Teigen to assist her; (4) Plaintiff submitted two work assignments late;

(5) Plaintiff “confused a client” by “portraying” that a company website was difficult to use; and (6) Plaintiff “drafted an inaccurate client email,” requiring Teigen “to write the email herself.” ECF No. 21 at 6–7. On August 31 and September 7, Teigen notified Plaintiff that Teigen “was not seeing improvement” and “was concerned” about Plaintiff’s ability to “synthesize complex information.”

Id. at 7. Teigen claims that Plaintiff “was the only employee at her level requiring such extensive daily attention.” Id. at 8. But Teigen also “coached [Plaintiff’s peers] on their specific word choice in client emails and ability to synthesize information.” ECF No. 21 at 19–20. On September 15, 2023, Teigen put Plaintiff on a Performance Improvement Plan (“PIP”). ECF No. 21 at 9. Plaintiff was the only employee who received a PIP. ECF No. 23 at 9. The PIP required Plaintiff to markedly improve in three areas: “Account Management, Program Requirements and Regulations, and Organization and Prioritization.” ECF No. 21 at 9. Plaintiff noticed a job posting for her position “the day [of] or the week of or the week before” she received her PIP from Teigen. ECF No. 23-4 at 16. Defendant disputes that this posting was for Plaintiff’s position, instead arguing that it added an additional personnel spot to Teigen’s

team. ECF No. 25 at 4. On September 18, Plaintiff emailed Teigen and Teigen’s supervisor, Elisha Moody. ECF No. 21 at 9. Plaintiff indicated that she disagreed with the PIP and noted that the PIP was only provided after she disclosed her pregnancy, suggesting an improper motive. Id. Moody investigated this concern. Id. She spoke to Teigen, “who denied saying anything negative about [Plaintiff’s] pregnancy.” Id. at 9–10. Moody decided that the PIP was warranted due to Plaintiff’s “subpar” performance. Id. at 9. IV. Termination Teigen documented several instances in which Plaintiff “did not meet the PIP’s goals.” ECF No. 21 at 11. They include the following:

(1) Plaintiff asked a colleague to lead a meeting and was unable to answer a client’s “basic questions”; (2) Plaintiff “sent internal information to clients” by mistake; (3) Plaintiff mistakenly told Teigen that she was waiting for a client to provide some information; (4) Plaintiff confused internal and client-facing information in a meeting; and (5) Plaintiff submitted her PIP progress report late several times.

ECF No. 21 at 12–13. Notably, Plaintiff was also given her “Final Training Panel” during this time. Id. at 12. She passed this “quiz on industry knowledge and [Defendant’s] processes.” Id. Plaintiff also “independently sent fifteen client emails” while on the PIP. Id. Despite this, Teigen concluded that Plaintiff “had not improved on the key concepts of her role: synthesizing regulatory program information and requirements and communicating clearly internally and externally.” Id. Teigen recommended that Defendant terminate Plaintiff. Id. Defendant did so on October 13, 2023—two months after Plaintiff disclosed her pregnancy and one month after Defendant posted an opening for Plaintiff’s position and placed Plaintiff on the

PIP. See id. Plaintiff filed this action in September 2024. She alleges several theories of discrimination, harassment, and retaliation in violation of the Texas Labor Code, Title VII of the Civil Rights Act, the Americans with Disabilities Act (“ADA”), and the Pregnancy Discrimination Act (“PDA”). Defendant now moves for summary judgment on all claims. ECF No. 21. LEGAL STANDARD The Court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law. FED. R. CIV. P. 56. To establish that there is no genuine issue as to any material fact, the movant must either submit evidence that negates the existence of some material element of the non-moving

party’s claim or defense, or, if the crucial issue is one for which the nonmoving party will bear the burden of proof at trial, merely point out that the evidence in the record is insufficient to support an essential element of the nonmovant’s claim or defense. Little v. Liquid Air Corp., 952 F.2d 841, 847 (5th Cir. 1992), on reh’g en banc, 37 F.3d 1069 (5th Cir. 1994) (citing Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986)). Once the movant carries its initial burden, the burden shifts to the nonmovant to show that summary judgment is inappropriate. See Fields v. City of S. Hous., 922 F.2d 1183, 1187 (5th Cir. 1991). Any “[u]nsubstantiated assertions, improbable inferences, and unsupported speculation are not sufficient to defeat a motion for summary judgment,” Brown v. City of Houston, 337 F.3d 539,

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Natalie Smith v. Xpansiv Data Systems, Inc., (W.D. Tex. 2026).

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