Musson Theatrical v. Federal Express

CourtCourt of Appeals of Tennessee
DecidedJanuary 26, 2001
DocketW2000-01247-COA-R3-CV
StatusPublished

This text of Musson Theatrical v. Federal Express (Musson Theatrical v. Federal Express) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Musson Theatrical v. Federal Express, (Tenn. Ct. App. 2001).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE AT JACKSON January 26, 2001 Session

MUSSON THEATRICAL, INC., ET AL. v. FEDERAL EXPRESS CORPORATION

A Direct Appeal from the Chancery Court for Shelby County No. 104293-2 The Honorable Floyd Peete, Jr., Chancellor

No. W2000-01247-COA-R3-CV - Filed April 12, 2001

Plaintiffs, as shippers, sued defendant, FedEx Corporation, for fraud and misrepresentation because of defendant’s practice of charging more for economy two-day service than for one-day service for certain packages. Defendant’s motion to dismiss was granted on the basis of preemption by federal law, Airline Deregulation Act, and for failure to state a claim upon which relief can be granted. Plaintiffs appeal. We affirm.

Tenn.R.App.P. 3; Appeal as of Right; Judgment of the Chancery Court Affirmed and Remanded

W. FRANK CRAWFORD , P.J., W.S., delivered the opinion of the court, in which ALAN E. HIGHERS, J. and DAVID R. FARMER , J., joined.

Cornish F. Hitchcock, Herbert E. Milstein, Lisa M. Mezzetti of Washington, D.C. Alan R. Marizon, Coeur D'Alene, ID Michael R. Marshall, Memphis David J. Guin, Birmingham, AL For Appellants, Musson Theatrical, Inc., and Modernage Photoservice, Inc.

R. Jeffery Kelsey and Dwayne S. Byrd, Memphis, For Appellee, Federal Express Corporation

OPINION

Plaintiffs are two private businesses, Musson Theatrical Inc. and Modernage Photoservice, Inc. (“Plaintiffs”) who shipped packages via Federal Express Corporation (FedEx) using its “economy second day delivery.” Plaintiffs allege that they have been defrauded by FedEx’s practice of charging more for economy two day service than for one day service for certain packages. Plaintiffs filed suit on behalf of themselves and as a class action pursuant to T.R.C.P. 231 on behalf of all persons who used “FedEx Economy Two-Day Service” for delivery of packages less than eight ounces in weight during the period starting no later than December 1991, through the date of the complaint, June 9, 1994.

Appellants’ brief succinctly summarizes the major allegations of the complaint, and we quote that part of the brief:

FedEx, one of the world’s largest all-cargo carriers, serves express package markets both domestically and internationally. For some time FedEx offered two non-freight overnight delivery services:

“FedEx Priority Overnight Service,” for delivery of a package by 10:30 a.m. local time the next business day morning; and

“FedEx Standard Overnight Service,” for deliver of a package by 3:00 p.m. local time the next business day afternoon.

In response to competition, FedEx started offering second-day delivery service no later than December 1991. This service was entitled “FedEx Economy Two-Day Service” and contemplated delivery by 4:30 p.m. local time the second business day after pick-up or drop-off of the package (the “Economy Service”). FedEx earned revenue of approximately $782,907,000 from Economy Service in the fiscal year ending May 31, 1992 and over $952,000,000 in the fiscal year ending May 31, 1993.

However, FedEx systematically deceived its customers by charging more for Two-Day Economy Service than for Standard Overnight Service (next afternoon delivery) for “letter packages” (under eight ounces). Federal Express falsely advertised its second ay delivery as “Economy Two-Day Service – a money saving alternative to overnight services.. . .” Nor did the waybill contain a notation that the Economy rate was unavailable for eight-ounce packages. Moreover, FedEx employees did not reveal this pricing practice at its drop-off offices, when packages were picked up at customers’ locations, or on FedEx’s telephone service lines. Contrary to FedEx’s major argument on the facts, although a chart in the

1 There has been no determination by the trial court pursuant to Tenn.R.Civ.P. 23.03 that the action is maintained as a class action.

-2- FedEx catalogue – on one line and sometimes only through asterisked language – indicated that Economy Service was “not available” for packages up to eight ounces, this only contributed to FedEx’s misleading and fraudulent representations: First, it is only for Economy Service that a letter package rate is not available, thus contributing to customer confusion; second, FedEx’s actions indicated to its customers that Economy Service was available for these packages, because FedEx did not refuse to accept the packages – rather, it gladly took the eight-ounce packages and billed a one- pound rate, without telling the customers that it would do so. Nowhere in the catalogue did FedEx indicate that an eight-ounce “Economy Service” two-day delivery package would be billed at a one-pound rate, thus making it more expensive than if the customer had selected delivery by 3 p.m. the next day. FedEx also used deceptive billing and airbill descriptions.

Thus, a customer paid more for sending a letter package via two-day delivery than if he had sent it for delivery the next afternoon. FedEx states that the rates, as of 1993, were $13 for a one-pound or less package sent Economy Two-Day Service versus $11.50 for an eight-ounce package sent using Standard Overnight Service. The two-day rate thus cannot be fairly characterized by FedEx as the “money saving alternative to overnight service.”

Given this illogical result, Musson and class members would have used Standard Overnight Services rather than Economy Two- Day Services for letter weight packages – to save money and have an earlier delivery – but for FedEx’s deception.

(Emphasis in original).

The complaint seeks monetary damages and injunctive relief based on alleged intentional fraudulent acts and omissions and negligent misrepresentations for alleged untrue statements of material facts and/or omissions of material facts.

In August of 1994, a joint motion to stay litigation was filed stating that there were lawsuits between the same parties and involving the same subject matter pending in both state and federal court, and that FedEx had filed a motion to dismiss in federal court. This case was stayed by a consent order pending a decision in federal court on the pending motion to dismiss. On November 22, 1994, the federal court filed an order granting FedEx’s motion to dismiss finding that there is no private right of action pursuant to the Federal Aviation Act (FAA). Therefore, without a federal question, the court lacks jurisdiction. In the same order, the federal court ruled that the state law claims were preempted pursuant to the Airline Deregulation Act of 1978 (ADA), because the claims

-3- relate to rates and services. On appeal, the Sixth Circuit Court affirmed the dismissal of Plaintiffs’ federal claim, but concluded that the federal district court lacked jurisdiction to rule on the state law claims. Thus, the state law claims asserted in this action were ripe for litigation.

Upon a lifting of the stay, FedEx filed a motion to dismiss the claims of Plaintiffs pursuant to the Tenn.R.Civ.P. 12.02(6) asserting that the claims were both preempted by the federal ADA statute and failed to state claims under state substantive law. FedEx argues that Plaintiffs’ complaints about airline rates and advertisements were designated by Congress to be brought exclusively by the United States Department of Transportation (DOT). On April 27, 2000, the chancery court entered an order dismissing Plaintiffs’ complaint, finding that the claims are preempted by the ADA, 49 U.S.C. 41713(b)(i) and that the Plaintiffs had failed to state a claim under Tennessee law. Plaintiffs have appealed and present two issues for review as stated in their brief:

I.

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