MOUNTAIN WEST TOWING v. WEST JORDAN

CourtCourt of Appeals of Utah
DecidedMay 21, 2026
DocketCase No. 20240498-CA
StatusPublished

This text of MOUNTAIN WEST TOWING v. WEST JORDAN (MOUNTAIN WEST TOWING v. WEST JORDAN) is published on Counsel Stack Legal Research, covering Court of Appeals of Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
MOUNTAIN WEST TOWING v. WEST JORDAN, (Utah Ct. App. 2026).

Opinion

2026 UT App 82

THE UTAH COURT OF APPEALS

MOUNTAIN WEST TOWING, ET AL., 1 Appellees and Cross-appellants, v. WEST JORDAN CITY, ET AL., 2 Appellants and Cross-appellees.

Opinion No. 20240498-CA Filed May 21, 2026

Third District Court, Salt Lake Department The Honorable Keith A. Kelly No. 180909099

James C. Phillips, H. Christopher Bartolomucci, and Joshua J. Prince, Attorneys for Appellants and Cross-appellees April Hollingsworth and Katie Panzer, Attorneys for Appellees and Cross-appellants

JUDGE DAVID N. MORTENSEN authored this Opinion, in which JUDGES GREGORY K. ORME and RYAN M. HARRIS concurred.

MORTENSEN, Judge:

¶1 Mountain West Towing bought property in West Jordan, Utah, for use as a commercial towing lot. The company and

1. Additional appellees and cross-appellants include Lisa Butcher, Advantage Auto & Towing, William Butcher, Quality Auto & Towing, Penny Butcher, West Bench Towing, Barbara Butcher, All Mountain Towing, Cory Fox, Ready Set Tow, LeeAnn Doppel, GW Towing, and Alberto Gaston Wachterdorff.

2. Additional appellants and cross-appellees include Kiel Coomes and Brock Hudson. Mountain West Towing v. West Jordan City

several others operated tow lots from the property for several years until the city ordered them to shut down. The companies and their owners then sued the city and two of its employees for damages and injunctive relief. Prior to trial, the court dismissed the claims against the city’s employees and, for procedural reasons, excluded evidence of the plaintiffs’ “economic damages.” After trial, a jury awarded the individual plaintiffs—the owners of the towing companies—nearly $1.3 million in “emotional distress damages,” and the district court denied the plaintiffs’ requested injunctive relief but granted the plaintiffs most of their requested attorney fees. Both sides appeal, raising various challenges. We ultimately conclude that all of the plaintiffs’ claims either were properly dismissed or should have been dismissed. We therefore affirm in part and reverse in part.

BACKGROUND

Mountain West Purchases the Property

¶2 In 2012, Mountain West Towing (Mountain West) purchased a parcel of land (the Property) in West Jordan. Before the purchase, Lisa Butcher, Mountain West’s owner, had inquired with West Jordan City (the City) about using the Property as a tow yard. 3 A City employee told Lisa that the Property already had the required conditional use permit (CUP). All she needed to do, according to the employee, was resurface the Property’s parking lot with “concrete, asphalt, or recycled asphalt” and obtain the City engineering department’s

3. “Because many of the individuals in this case share the same last name, we follow our usual practice of referring to them by their [given] names, with no disrespect intended by the apparent informality.” Brown v. Amidan, 2025 UT App 144, ¶ 1 n.1, 579 P.3d 1075 (cleaned up).

20240498-CA 2 2026 UT App 82 Mountain West Towing v. West Jordan City

approval. 4 With this information, Lisa went forward with the purchase of the Property. She then acquired a land disturbance permit to place a “new crushed asphalt surface” on the lot, and she hired contractors to prepare drawings and complete the resurfacing.

¶3 Lisa then began operating Mountain West from the Property. Some of her family members also started running their own towing companies from the Property, including her husband, Cory Fox; her mother, Barbara; her brother, William (Bill); and Bill’s wife, Penny. At some point, LeeAnn Doppel and Gaston Wachterdorff began operating tow companies of their own from the Property as well. 5 The plaintiff companies operated from the Property for several years and generated a significant portion of their revenue by securing spots on various police departments’ tow rotations, including the City’s. 6

¶4 The plaintiff companies each submitted an application (Application) to be on the City’s rotation. In so doing, they signed the Application, which contained a provision indicating

4. The employee apparently failed to mention that the CUP allowed for storage of only up to ten vehicles at a time on just 2,000 square feet of the Property. The Property is approximately 67,500 square feet.

5. We refer to Lisa, Cory, Barbara, Bill, Penny, LeeAnn, and Gaston collectively as the plaintiff owners. We refer to the companies owned by the plaintiff owners as the plaintiff companies.

6. A tow rotation is a list of tow companies that police departments will use on a rotating basis to secure a tow for a vehicle within their jurisdiction that has been in a crash, has been abandoned, or is otherwise inoperable. Although the City’s police department ran the tow rotation, we refer to it as the City’s tow rotation.

20240498-CA 3 2026 UT App 82 Mountain West Towing v. West Jordan City

they “accept[ed] the conditions of the West Jordan Police Policy No. 045” (Directive 45) and “accept[ed] responsibility for the actions of [their] owners, agents, and employees as they relate to [Directive 45] and d[id] so with the full understanding that inclusion on the towing rotation [was] voluntary and a discretionary privilege extended by the West Jordan Chief of Police, or his designee, and [was] not a legal right.” Directive 45 outlined a procedure under which the City could remove or suspend companies from the tow rotation. Specifically, it created a “suspension scale” that, based on the severity of the violation or infraction, provided for anything from a “10-day warning notice” to a “3-month suspension or permanent removal from the rotation.” It provided that “[a] tow company, whose business, yard, trucks, or employees are not in compliance with the requirements set forth [therein], may be suspended and/or removed from the [City’s] approved list of tow service providers.” Directive 45 also set forth an appellate procedure for companies to challenge their removal or suspension from the tow rotation.

The City Orders the Plaintiff Companies to Stop Using the Property

¶5 At some point, Bill and LeeAnn began voicing concerns that other companies on the City’s tow rotation were receiving preferential treatment at the plaintiff companies’ expense. The complaints eventually led the City’s tow rotation coordinator (Coordinator) to send an email to every company on the rotation indicating that the City would increase enforcement of its policies. Sometime after that, Coordinator inspected the Property and determined that some of the vehicles on the lot were parked too closely together in violation of Directive 45. Coordinator warned Penny and Bill in November 2016 about the issue and removed their companies from the rotation two weeks later when the City determined that they hadn’t addressed the problem.

¶6 Believing that Coordinator was biased against him, Bill asked the City’s chief of police (the Chief) to reinspect the

20240498-CA 4 2026 UT App 82 Mountain West Towing v. West Jordan City

Property, and he agreed to do so. 7 When he inspected the Property, however, the Chief discovered issues he believed went beyond vehicle spacing. He then asked the City’s manager of code enforcement (Manager) to determine whether there were any code violations on the Property. Manager investigated and found that the plaintiff companies had ”operated outside” the applicable CUP because the plaintiff companies were using far more than 2,000 square feet to operate the tow lots. See supra note 4.

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