Mountain View Health & Rehabilitation Center, Inc., Creative Solutions in Healthcare, Inc., and Lidia Moya v. Mary Horton Keele

CourtCourt of Appeals of Texas
DecidedJune 17, 2024
Docket08-23-00033-CV
StatusPublished

This text of Mountain View Health & Rehabilitation Center, Inc., Creative Solutions in Healthcare, Inc., and Lidia Moya v. Mary Horton Keele (Mountain View Health & Rehabilitation Center, Inc., Creative Solutions in Healthcare, Inc., and Lidia Moya v. Mary Horton Keele) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Mountain View Health & Rehabilitation Center, Inc., Creative Solutions in Healthcare, Inc., and Lidia Moya v. Mary Horton Keele, (Tex. Ct. App. 2024).

Opinion

COURT OF APPEALS EIGHTH DISTRICT OF TEXAS EL PASO, TEXAS

MOUNTAIN VIEW HEALTH & § No. 08-23-00033-CV REHABILITATION CENTER, INC., CREATIVE SOLUTIONS IN § Appeal from the HEALTHCARE, INC., and LIDIA MOYA, § 210th Judicial District Court Appellants, § of El Paso County, Texas v. § (TC# 2022DCV1585) MARY HORTON KEELE, § Appellee.

SUBSTITUTED MEMORANDUM OPINION

We withdraw our opinion and judgment of October 6, 2023, and substitute the following

opinion in its place. Appellee’s motion for rehearing is denied.

Appellee Mary Horton Keele sued Appellants Mountain View Health & Rehabilitation

Center, Inc. (Mountain View), Creative Solutions in Healthcare, Inc. (Creative Solutions), and

Lidia Moya (collectively, Premises Parties), alleging she slipped and fell on their premises “as an

employee.” The Premises Parties sought to compel arbitration under an employer-employee

arbitration agreement Keele signed, which identifies her employer only as “the facility.” We

conclude that because Keele admitted she signed the agreement, she cannot dispute its authenticity.

We further conclude that because Keele agreed to arbitrate with her employer, she cannot sue the

Premises Parties in that capacity then dispute that she agreed to arbitrate with them. FACTUAL AND PROCEDURAL BACKGROUND A. Keele’s lawsuit

Keele sued the Premises Parties, 1 alleging she was “on the premises owned, operated and

controlled by Defendants . . . as an employee when she . . . slipped and fell [on] water on the floor.”

Keele further alleged “[w]hile upon Defendants premises, [she] suffered bodily injuries as

a direct result of . . . a dangerous condition, which Defendant knew, or in the exercise of ordinary

care, should have known existed,” and “Defendant, its agents, servants and employees negligently

caused and/or negligently permitted such condition to exist and/or negligently failed to

appropriately warn [her], despite the fact that Defendants, its agents, servants and employees knew,

or in the exercise of ordinary care, should have known of the existence of the condition and that

there was a likelihood of someone being injured.” Keele added: “Alternatively, . . . [she] would

also show that Defendant owed a duty to [her], that Defendants breached that duty and that such

breach was a proximate cause of [harm] to [her].”

Keele additionally alleged Mountain View in particular “had a non-delegable duty to

provide a safe workplace to its employees,” “failed to ensure a safe workplace,” and “failed to

become a subscriber under the Worker’s Compensation Act,” but also alleged “Defendants” were

negligent in “[f]ail[ing] to properly train, educate, instruct, and supervise [her] in the performance

of her duties”; “[f]ail[ing] to furnish [her] with a safe place to work”; and “[f]ail[ing] to furnish

[her] with adequate, necessary, and suitable tools, appliances and equipment.” 2

In her demand for damages, Keele alleged she had “undergone medical treatment including

1 Keele also sued Encore Healthcare, LLC, which joined the motion to compel but is not a party to this appeal. 2 Keele alleged no individual acts or omissions by Moya, but identified her as “DOA of Mountain View.” Moya is identified as “Director of Nursing—Mountain View” in Creative Solutions’ discovery responses. surgical procedure, all of which were brought about by Defendants’ negligence in failing to adhere

to its non-delegable duty to provide a reasonably safe workplace.”

B. The motion to compel arbitration

After filing their answers, the Premises Parties filed a motion to compel arbitration,

contending: “[T]his lawsuit involves claims by [Keele] against Defendants stemming from injuries

[she] claims she incurred as a result of her employment with Defendants. The parties are bound by

the [attached] arbitration agreements.”

Two documents were attached to the motion. The first—entitled “Dispute Resolution and

Arbitration Policy” (Arbitration Policy)—states “the initiation and/or continuation of employment

with the facility after notice of this arbitration policy constitutes assent, acceptance, consent, and

consideration for this agreement to arbitrate.” The Arbitration Policy further states that claims

subject to arbitration include “claims for negligence, gross negligence, on-the-job injury; [and] all

lawsuits, claims, issues and disputes connected to, related to, arising from, accruing from and/or

arising out of the employment relationship between the employee and the facility,” and arbitration

is the “exclusive method” for resolving such claims and is “mutually binding” on the employee

and the facility and “their successors, subsidiaries, affiliates, assigns, beneficiaries, heirs, children,

spouses, parents and legal representatives.” The Arbitration Policy does not define “facility.”

The second document—entitled “Receipt, Safety Pledge and Arbitration

Acknowledgement” (SPD Acknowledgment)—states that by signing, the employee acknowledges

receipt of a Summary Plan Description. The SPD Acknowledgment further asserts the employee

agrees to follow “safety rules of the Company,” the employee must notify her supervisor if injured

on the job, and: “[T]his SPD includes a mandatory company policy requiring that claims or

disputes relating to the cause of an on-the-job injury (that cannot otherwise be resolved between

3 the Company and me) must be submitted to an arbitrator.” (emphasis in original). The SPD

Acknowledgment does not define “Company.”

Both documents were signed by Keele as “Employee.” Both documents were also signed

by Savannah Hayes, as “HR Coord. or Administrator” on the Arbitration Policy and as “Facility

HR or Admin.” on the SPD Acknowledgment, without identifying Hayes’s employer in either.

C. Keele’s response

In her response, Keele argued “[Mountain View] [bore] the burden to prove that an

enforceable arbitration agreement exists,” but failed to do so because “the absence of Mountain

View[’s] name as a party on the alleged ‘Mutual Agreement to Arbitrate’ renders it invalid.” Keele

elaborated:

On its four corners, the “Arbitration Agreement” does not state who are the parties. . . . Defendants’ Arbitration Policy is silent as to who the party is who is entering into the contract. The policy simply states the “facility” but they fail to sufficiently identify which party is entering into the contract. Therefore, there is not a “meeting of the minds” as it relates to this agreement and therefore its void and null.

Keele further contended she had worked for Creative Solutions elsewhere in the past and,

on relocating to El Paso, “went back to Creative Solutions and asked if she could have a similar

position,” and “was immediately hired back.” In an affidavit, Keele stated, “[i]t was not until

receiving and reading Defendants’ Disclosure [in discovery] that I realized that Defendants claim

that my employer was Mountain View.” But while she contended she “always understood she was

going to work for Creative Solutions” and “always understood that her employer was Creative

Solutions,” Keele also acknowledged she “filed suit against Defendants . . . alleging negligence at

the time of the incident and as non-subscribers under the Texas Worker’s Compensation Act,” and

pleaded that Mountain View in particular “had a non-delegable duty to provide a safe workplace

4 to its employees.” 3

D. The trial court hearing

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Mountain View Health & Rehabilitation Center, Inc., Creative Solutions in Healthcare, Inc., and Lidia Moya v. Mary Horton Keele, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mountain-view-health-rehabilitation-center-inc-creative-solutions-in-texapp-2024.