Moore v. Westgate Resorts Ltd., L.P.

District Court, E.D. Tennessee·Decided June 27, 2025·No. 3:18-cv-00410·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE AT KNOXVILLE

MARILYN MOORE, et al., ) ) Plaintiffs, ) ) v. ) No. 3:18-cv-410-DCLC-JEM ) WESTGATE RESORTS LTD., L.P., ) a/k/a Westgate Resorts, LTD., et al., ) ) Defendants. )

MEMORANDUM AND ORDER

This case is before the undersigned pursuant to 28 U.S.C. § 636, the Rules of this Court, and the Order referring the matter by United States District Judge Clifton Corker [Doc. 205]. Now before the Court is Defendants’ Motion to Exclude Opinions of Dan[iel] Werner [Doc. 150]. Plaintiffs have responded in opposition to the motion [Doc. 165], and Defendants have replied [Doc. 173]. Given the passage of time since the briefing, the Court allowed the parties to file supplemental briefs [Doc. 206]. On April 28, 2025, Plaintiffs filed a supplemental brief [Doc. 210]. On June 11, 2025, the parties appeared before the Court for a motion hearing. Attorneys Christopher Coleman, John Belcher, Kenneth Byrd, and Wayne Ritchie, II, appeared on behalf of Plaintiffs. Attorneys Benjamin New and Robert Vance appeared on behalf of Defendants. The motion is ripe for adjudication. See E.D. Tenn. L.R. 7.1(a). For the reasons set forth below, the Court GRANTS IN PART AND DENIES IN PART the motion [Doc. 150]. I. BACKGROUND On September 25, 2018, Plaintiffs filed their Complaint [Doc. 1], and later, on July 17, 2020, they filed the Third Amended Class Action Complaint (“Third Amended Complaint”) [Doc. 98]. Plaintiffs are purchasers of timeshares at Westgate Smoky Mountain Resort (“Resort”) [Id. ¶¶ 61, 68, 79, 88, 99, 107]. Pursuant to Rule 23 of the Federal Rules of Civil Procedure, they also seek to bring this action on behalf of others, defining their proposed class as: All residents of the United States and its territories who purchased from [Defendant] a “floating use plan” vacation timeshare property at the Westgate Smoky Mountain Resort at Gatlinburg from September 25, 2008[,] through the date of class certification.

[Id. ¶ 114].1 On May 1, 2020, Plaintiffs moved to certify the class and to appoint class counsel [Doc. 124]. Plaintiffs allege that “Defendants [are] various entities associated with the . . . Resort” [Doc. 98 p. 1]. Plaintiffs generally claim that Defendants “use a high-pressure scheme that involves convincing prospective purchasers to buy into [their] vacation timeshare program while failing to adequately disclose material and legally required information to buyers” [Id.]. According to Plaintiffs, Defendants failed to disclose material facts to timeshare purchasers by: (1) “fail[ing] to adequately train or to supervise their sales agents, and, . . . encourag[ing] their sales agents to utilize high-pressure sales tactics[,]” (2) “provid[ing] their sales and closing agents with a folio to give to purchasers with the purchasers’ documentation; however, the folios provided by the Defendants contain a ‘secret pocket’ which Defendants know their sales and closing agents often use to conceal the required disclosures[,]” (3) “fail[ing] to adequately disclose to purchasers that they are not purchasing a share in a specific unit but are instead buying into a ‘floating use plan[,]’” and they do not explain how those plans work, (4) “fail[ing] to adequately disclose that the Defendants may delay delivery of a deed to the purchasers for a period of years[,]” and (5) “fail[ing] to disclose to purchasers that because [Defendants] oversell[] and artificially restrict[]

1 Plaintiffs define the “floating use plan” as a plan that provides “owners the right to use a certain type of unit, subject to availability” [Doc. 98 ¶ 48]. the availability of Resort properties . . . they will not be able to use their timeshare purchase as advertised or as would be reasonably expected” [Id. ¶ 36(a)–(d); see also ¶¶ 39–60]. Plaintiffs add that “Defendants[’] sales agents pressure purchasers to sign a series of complex and misleading legal documents without giving purchasers the opportunity to read—or in some cases, see—the

documents they are signing” [Id. ¶ 37]. In addition, Plaintiffs assert that “[Defendants] specifically train [their] sales agents to make misrepresentations and omissions during the sales process” [Id. ¶ 38]. Plaintiffs outline their experiences with purchasing and owning a timeshare [Id. ¶¶ 61– 113]. Plaintiffs bring claims against Defendants for violations of the Tennessee Time-Share Act of 1981, Tenn. Code Ann. § 66-32-101 et seq. (Counts I and II), unjust enrichment (Count III), fraudulent misrepresentation by omission (Count IV), fraud in the inducement (Count V), negligent misrepresentation by omission (Count VI), breach of the implied covenant of good faith and fair dealing (Count VII), breach of contract (Count VIII), and civil conspiracy (Count IX) [Id. ¶¶ 150–241].

On November 18, 2020, Judge Corker granted in part and denied in part Defendants’ motion to dismiss [Doc. 185]. He dismissed Counts I and VIII [Id. at 50]. In addition, he found Plaintiff Moore’s, Plaintiff Ryan Spado’s, and Plaintiff Laura Spado’s claims under Counts I, II, III, IV, V, VI, and IX were barred by the statute of limitations [Id.]. Plaintiffs disclosed Daniel P. Werner (“Dr. Werner”) to testify about damages models for their proposed class [Doc. 150-1]. Dr. Werner is a senior consultant at NERA Economic Consulting, Inc. (“NERA”) [Id. ¶ 1]. He is a certified public accountant (“CPA”) and has maintained an active license since 2010 [Id. ¶ 2]. Dr. Werner has “Ph.D. and M.S. degrees from [the] University of Maryland, College Park, where [he] performed academic research in the area of applied microeconomics” [Id. ¶ 3]. He describes his work as “involv[ing] the analysis of economic damages, financial statements, valuations, and financial forecast” [Id. ¶ 1]. In addition, he has “litigation consulting experience” relating to “false advertising, deceptive pricing, business valuation, fraudulent inducement of investments, financial reporting, breach of contract, financial

liquidity and solvency, lost wages, and anti-competitive behavior” [Id.]. With respect to his “consulting assignments[,]” Dr. Werner submits that they “have covered a variety of industries, including real estate, consumer products and retail, technology, and financial sectors” [Id.]. Dr. Werner details the economic background of the timeshare market [Id. ¶¶ 13–47]. He explains (1) Defendants’ operations, financial condition, and the timeshare industry generally [see id. ¶¶ 13–24], (2) the Resort’s location, in Gatlinburg, Tennessee, and the tourism that it attracts [id. ¶¶ 25–30], and (3) Defendants’ property, revenue at the Resort, expenditures, and how they structure their timeshares [id. ¶¶ 31–41]. Dr. Werner describes the “three commonly accepted approaches to valuation: (i) Market Approach, which is based on a comparison with the price of an identical (or sufficiently similar)

item, (ii) Income Approach, which is based on future cash flows (cost savings or income), and (iii) Cost Approach, which is based on the replacement or reproduction cost” [Id. ¶ 49]. For purposes of his damages models here, Dr. Werner relies on the Income and Market Approaches [Id.]. Dr. Werner opines, “To the extent that consumer demand was artificially inflated from the alleged deception in this case, economic theory suggests that each customer likely paid higher prices” [Id. ¶ 47].

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Moore v. Westgate Resorts Ltd., L.P., (E.D. Tenn. 2025).

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