Montiel CA4/1

California Court of Appeal·Decided February 4, 2015·No. D065443·Unpublished

Opinion

Filed 2/4/15 Montiel CA4/1 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

COURT OF APPEAL, FOURTH APPELLATE DISTRICT DIVISION ONE

STATE OF CALIFORNIA

SARITA MONTIEL, D065443 Plaintiff and Appellant,

v. (Super. Ct. No. 37-2010-00094241-

CU-WT-CTL)

PATENAUDE & FELIX, APC, et al.,

Defendants and Respondents.

APPEAL from a judgment of the Superior Court of San Diego County, Joan M.

Lewis, Judge. Affirmed in part, reversed in part, remanded with directions.

Keegan & Baker and Brent Jex for Plaintiff and Appellant.

Paul, Plevin, Sullivan & Connaughton, J. Rod Betts and Michael J. Etchepare for Defendants and Respondents.

Sarita Montiel, an employee of Patenaude & Felix, APC (P&F), sued P&F and William Nelson (Nelson and P&F, together Respondents) alleging several causes of action under the California Fair Employment and Housing Act (Gov. Code, § 12900 et

seq.;1 FEHA) as well as other claims, including battery and intentional infliction of emotional distress. The superior court entered judgment for Respondents after granting their motion for summary judgment. Montiel appeals the judgment.

We determine that summary adjudication was proper as to all but one of Montiel's claims. Montiel has raised a disputed issue of material fact in regard to her battery claim. As such, we reverse the judgment as to that claim only and remand this matter for further proceedings consistent with this opinion.

FACTUAL AND PROCEDURAL BACKGROUND P&F is a law firm, managed by Raymond Patenaude, representing clients in litigation and recovery of unpaid consumer debt. P&F hires legal account representatives to contact debtors and obtain payment. Collection teams are supervised by a team lead, and the firm has an assistant collections manager, collections manager, and attorneys.

P&F has a policy prohibiting harassment, discrimination, and retaliation in the workplace. P&F also has a policy that prohibits workplace violence: "Acts or threats of physical violence, including intimidation, harassment, and/or coercion, that involve or affect P&F or that occur on P&F property or in the conduct of P&F business off P&F property, will not be tolerated . . . . Violations of this policy, by any individual, will lead to disciplinary and/or legal action as appropriate."

P&F hired Nelson in 2001, promoted him to assistant collections manager in 2004, and to collections manager in 2009.

1 Statutory references are to the Government Code unless otherwise specified.

P&F hired Montiel as a legal account representative in 2006, and she was assigned to the "Target Team," resolving debt for Target Corporation. Montiel reported to team lead David Jauregui, who reported to assistant collections manager Robert Merrigan, who reported to Nelson.

Montiel claims Nelson engaged in a variety of unwanted conduct in 2009 and 2010. He massaged her shoulders, touched her inappropriately, flirted with her, asked her to kiss him on the cheek, and stared at her. She also claims some conduct (including more unwanted touching, attempts to kiss Montiel in an elevator, and pushing up against her) may have occurred in 2011, but she does not specify any actual dates, not even the month any of the actions occurred. Montiel admits this alleged conduct "slowed down" in 2011, and states Nelson allegedly shifted attention to a different employee at that time.

Montiel reported Nelson's alleged conduct to P&F in January or February 2011, when she made an oral complaint to Danielle Warner, human resources manager. It is unclear from the record what Montiel told Warner Nelson was doing. Although Warner generally requested employees to make written complaints, Montiel did not do so in regard to Nelson.

On March 29, 2011, Montiel complained to Warner that her supervisors would stand behind her and listen to her phone calls. Montiel also complained to Patenaude, stating she just needed to "vent" and was upset with her supervision. Despite these complaints, Montiel praised P&F, and stated "I love working here I think you [Patenaude] are a good boss and you know I like you . . . ." Montiel did not mention concerns about Nelson or any sexual harassment. Montiel also spoke to Nelson regarding

her issues with the supervision. Montiel thanked Nelson for meeting with her and Nelson responded by telling Montiel she was "a great collector and a great person."

On April 6, 2011, Montiel alleges she was talking to a male coworker (Keith Austin) regarding eating sweets. Merrigan overhead the conversation and allegedly said, "It's going to all the right places." Montiel complained and Warner set up a meeting the same day to investigate. Montiel later thanked Warner for "making [her] feel comfortable" during the meeting. On April 12, 2011, Montiel told Warner she wanted to drop the complaint. Warner still investigated, including interviewing Merrigan and Austin, but could not verify the statement was made. Both Merrigan and Austin denied the incident completely.

On May 3, 2011, Nelson overheard Montiel yelling at Jauregui because Jauregui was moving Montiel's desk next to his. As part of P&F's regular procedure of monitoring employee phone calls for legal compliance, Montiel had been observed making personal phone calls during work hours in violation of company policy, and Jauregui wanted her to move next to him to monitor the issue. When Nelson intervened, Montiel threatened him, stating she had spoken to her attorney and Nelson was "going down," he needed to "watch his back," and she had "shit on [him]." Nelson reported the threats to Warner and Patenaude.

Montiel e-mailed Patenaude and complained she did not like the way Nelson spoke to her about the incident, and he should have taken her into a private office to discuss the situation. Patenaude met with Montiel, but she did not report any sexual harassment. Montiel thanked Patenaude for meeting and apologized to Nelson via

e-mail, stating she did not want to jeopardize their friendship: "[I don't want] to throw all those yrs [sic] down the drain," and "I JUST FELT LIKE WE WERE SUCH GOOD FRIENDS THAT WHEN U DON'T HAVE MY BACK 100% I GET LIKE THAT BUT I DO UNDERSTAND UR [sic] POSITION . . . ."

On August 3, 2011, Montiel complained she was being "harassed" by coworker Muriely Carter, and Carter was trying to hit coworkers with her car. Warner investigated, but found nothing to substantiate these claims. Montiel complained again on August 11, 2011 that Carter was "talking poop," and Montiel stated "one day it's going to turn another way once I have had it . . . ." Warner facilitated a meeting between Carter and Montiel. During the meeting, Montiel told Carter they should take the matter "to the streets," which Warner and attorney Michael Boulanger, also in attendance, interpreted as a threat. Montiel admitted making the statement. Warner issued written warnings to both Carter and Montiel. Montiel was informed she would be discharged if she engaged in further threatening behavior.

In response, Montiel wrote a resignation e-mail on August 12, 2011. She stated:

"I do like my boss [Jauregui] he is a good boss and friend . . . and [Patenaude] you have always been there for me I really like having you as a boss you have always had my back and I love you for that I could always go to you and for some reason you understand me . . . and [Nelson] you have always been there for me and I want to thank you . . . ." Montiel then e-mailed two coworkers and stated "I just quit." However, Montiel did not resign.

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