Monica Watson v. Denis McDonough

996 F.3d 850
Court of Appeals for the Eighth Circuit·Decided May 6, 2021·No. 19-3127·Published·Cited by 27 cases

Opinion

United States Court of Appeals For the Eighth Circuit

No. 19-3127

Monica Watson

lllllllllllllllllllllPlaintiff - Appellant

v.

Denis McDonough, Secretary, Department of Veterans Affairs1

lllllllllllllllllllllDefendant - Appellee

Appeal from United States District Court for the Western District of Missouri - Kansas City

Submitted: November 18, 2020 Filed: May 6, 2021

Before COLLOTON, ARNOLD, and KELLY, Circuit Judges.

KELLY, Circuit Judge.

Monica Watson sued the Secretary of the Department of Veterans Affairs under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., for race

1 Secretary Denis McDonough is substituted for his predecessor pursuant to Federal Rule of Appellate Procedure 43(c).

discrimination, retaliation, constructive discharge, and the hostile work environment she experienced during her employment at the Kansas City Veterans Affairs Medical Center. The district court2 entered summary judgment in favor of the Department of Veterans Affairs (VA). Watson now appeals, and we affirm.

I.

Watson, who is a Black woman, began working for the VA as a Medical Records Technician Coder in 2006. In that role, she was responsible for inputting healthcare providers’ notes into patient medical records. In September 2014, the VA received new qualification standards for certain agency positions, including Watson’s. Under this new framework, Medical Records Technician Coders could rise only to General Schedule (GS) 8, a pay grade one level below the one Watson already held. To avoid reducing the salaries of GS-9 medical coders like Watson, the VA “grandfathered” them into new roles at their existing pay grade. Watson and four other GS-9 medical coders were accordingly reclassified as Coding Document Improvement Program (CDI) coders. The new CDI coders, now in a working group referred to as the CDI program, remained responsible for performing some coding but also took on the role of auditing and training healthcare providers to improve the quality of their medical documentation. Watson’s salary remained the same.

Laurie Schwab was Watson’s supervisor during this period. According to Watson, Schwab failed to provide the CDI coders, three out of four of whom were Black women, with training and guidance on their new auditing and teaching duties, but she nonetheless “expected [them] to perform perfect work.” Record evidence shows that the CDI coders, as well as the VA employees’ union president, felt the CDI coders were “being isolated,” “set up for failure,” and “targeted by Schwab.”

2 The Honorable Roseann A. Ketchmark, United States District Judge for the Western District of Missouri.

During an October 19, 2015 staff meeting, Schwab and another supervisor told Watson and the other CDI coders that senior VA officials were considering disbanding the new CDI program. Both parties acknowledge that the program was contributing to a growing backlog of medical coding work because former medical records coders were now tasked with additional auditing and training responsibilities. Watson and the other CDI coders were assigned extra coding work to “help with the backlog.”

Watson and Schwab’s professional relationship became increasingly strained.

A few days after the October 19 meeting, Schwab evaluated Watson’s job performance as “Fully Successful,” rather than “Outstanding” or “Excellent.” This rendered Watson ineligible for a Special Advancement Award. Then, during a March 6, 2016 meeting, Schwab “expressed a lack of confidence in the ability of [Watson] and another CDI [coder] to perform the training duties of the CDI[] positions.” According to the employees’ union representative, who also attended the meeting, Schwab told Watson and another coder, who is also Black, that they “did not know how to talk to people” and that “she could not put [them] in front of physicians in a classroom setting . . . because it would make her look bad.”

Two weeks later, Schwab gave Watson a written counseling raising “concerns about [her] failure to follow instructions as a VA employee.” The counseling memorandum asserts that on two occasions Watson failed to turn in work assignments by the agreed upon deadline. The memorandum instructed that, going forward, Watson was to send presentation materials to Schwab “to proof” before meetings with healthcare providers, address Schwab “professionally” in emails, and “have eye contact and speak back if necessary” when talking to her.

A few days after receiving the counseling memorandum, Watson began attending Equal Employment Opportunity (EEO) counseling at the VA. When

counseling concluded, the VA issued Watson a Notice of Right to File a Discrimination Complaint. She resigned from the VA on May 27, 2016 and filed a formal discrimination complaint with the agency three weeks later. The VA’s Office of Employment Discrimination investigated and adjudicated the complaint.

As part of that process, Watson provided an affidavit stating that Schwab had told a previous VA employee there were “too many blacks” working at the Kansas City VA.3 She also averred that under Schwab’s supervision “ten African Americans ha[d] either been demoted, terminated, transferred, resigned, forced [to retire] or quit.” The VA ultimately determined that Watson “failed to demonstrate by a preponderance of the evidence that she was discriminated against as alleged.” The agency notified her that she could either appeal the decision or pursue a civil action in federal district court. Watson chose the latter path and filed this Title VII lawsuit.

II.

We review de novo a grant of summary judgment, “construing all facts and making all reasonable inferences favorable to the nonmovant.” Elec. Power Sys. Int’l, Inc. v. Zurich Am. Ins. Co., 880 F.3d 1007, 1009 (8th Cir. 2018) (cleaned up). Summary judgment is proper “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a).

Congress enacted Section 717 of Title VII, 42 U.S.C. § 2000e-16, “to remedy discrimination in federal employment.” West v. Gibson, 527 U.S. 212, 218 (1999).

3 In reviewing the district court’s decision, we do not consider the undated, unsigned affidavit of a Black former VA employee that Watson submitted in support of her opposition to the motion for summary judgment. See Mason v. Clark, 920 F.2d 493, 495 (8th Cir. 1990) (“We have no hesitation in stating that an unsigned affidavit is not sufficient evidence in support of a motion for summary judgment.”).

Where, as here, the plaintiff has not presented direct evidence to support her Title VII claims, we apply the burden-shifting framework established in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).4 See Elnashar v. Speedway SuperAmerica, LLC, 484 F.3d 1046, 1055 (8th Cir. 2007) (applying the burden-shifting framework to race discrimination, hostile work environment, and constructive discharge claims). Under McDonnell Douglas, the plaintiff has the initial burden to establish a prima facie case for each claim. See Pye v. Nu Aire, Inc., 641 F.3d 1011, 1019 (8th Cir. 2011). Successfully doing so “creates a rebuttable presumption of discrimination” and shifts the burden to the defendant to produce “a legitimate, nondiscriminatory reason for its decision.” Id. If the defendant manages to do so, “the presumption disappears,” and the burden returns to the plaintiff to prove “that the proffered reason was pretext for discrimination.” Id.

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Monica Watson v. Denis McDonough, 996 F.3d 850 (8th Cir. 2021).

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