Mollie Williams v. Amazon.com Services LLC, et al.

District Court, E.D. Michigan·Decided May 19, 2026·No. 2:23-cv-11944·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

MOLLIE WILLIAMS,

Plaintiff,

v. Case No. 23-cv-11944

AMAZON.COM SERVICES LLC, et Honorable Robert J. White al.,

Defendants.

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (ECF No. 30); DENYING PLAINTIFF’S MOTION FOR AN ADVERSE PRESUMPTION OR ADVERSE JURY INSTRUCTION AGAINST DEFENDANT (ECF No. 33); AND DENYING DEFENDANT’S MOTION TO EXTEND EXPERT DISCOVERY DEADLINES (ECF No. 34)

Plaintiff Mollie Williams sued Defendant Amazon.com Services LLC (Amazon) in state court for employment discrimination based on her sexuality.1 (ECF No. 1-1). Specifically, Williams brought claims against Amazon for (1) disparate treatment, (2) hostile work environment, and (3) retaliation, all in violation of the Michigan Elliott-Larsen Civil Rights Act, Mich. Comp. Laws § 37.2101, et

1 Although Williams named Dion Bryant Carter, Jr. as a defendant, it does not appear that Williams ever served Carter. (ECF No. 10, PageID.210). Williams also did not allege any actionable claims against Carter in her complaint. (ECF No. 1-1, PageID.35–37). seq. (ELCRA). (Id. at PageID.35–37). Amazon removed the complaint to federal court on diversity jurisdiction grounds. (ECF No. 1, PageID.15).

There are three motions presently before the Court. First, Amazon moved for summary judgment on all of Williams’ claims. (ECF No. 30). Second, Williams moved for an adverse presumption or adverse jury instruction against Amazon given

Amazon’s alleged spoliation or destruction of evidence. (ECF No. 33). Third, Amazon moved to extend expert discovery deadlines. (ECF No. 34). For the reasons that follow, the Court will; grant in part and deny in part Amazon’s motion for summary judgment; deny Williams’ motion for an adverse presumption or adverse

jury instruction against Amazon; and deny Amazon’s motion to extend expert discovery deadlines. I. Background Williams joined Amazon at its SSD fulfillment center in Hazel Park, Michigan

(the Fulfillment Center) as an SSD Associate on May 30, 2021. (ECF No. 30-2, PageID.364, 367; ECF No. 30-3, PageID.643). Williams referred to herself more informally as a “warehouse worker.” (ECF No. 30-2, PageID.364). As part of her

on-boarding, Williams acknowledged Amazon’s “Workplace Harassment & Equal Employment Opportunity Policy.” (ECF No. 30-5, PageID.655). By acknowledging the policy, Williams understood that that if she experienced discrimination, harassment, or retaliation at work, then she “should immediately” report the concerns to “a human resources representative, [her] supervisor, any other manager, [or] the Legal Department.” (Id.). Williams could also call the Amazon Ethics Line

to “raise an anonymous complaint at any time.” (Id.). The Fulfillment Center has four departments: ICQA (count), outbound,

inbound, and dispatch. (ECF No. 30-7, PageID.673). Williams initially rotated through the different departments at the Fulfillment Center. (ECF No. 30-2, PageID.375). But in the summer of 2021, Williams suffered a foot injury that required surgery and time off from work. (Id. at PageID.378–80). Williams returned

to work sometime in January 2022. Although she did not request accommodation at that time, her surgeon indicated at a subsequent appointment that to regain full use of her leg, she needed to limit her mobility at work. (Id. at PageID.379). Ultimately,

in November 2022, her doctor submitted a note to Amazon restricting Williams from standing for more than four hours a day. (ECF No. 30-23, PageID.1802). Amazon determined that, based on Williams’ restrictions, she could “work in dispatch at the exit door” and in count with a “chair as needed.” (ECF No. 30-21, PageID.1793).

As part of its operations, Amazon contracts with third-party delivery partners (Flex Drivers) to make regional and local deliveries. (ECF No. 30-21, PageID.1793).

Flex Drivers can sign up through a smartphone app to deliver packages from the Fulfillment Center. (Id. at PageID.1793–94). Once a Flex Driver accepts a delivery, he or she will use their personal vehicle to pick up packages from the Fulfillment Center and deliver them to customers. (Id. at PageID.1794). Amazon considers Flex Drivers independent contractors and not employees. (Id. at PageID.1793–94).

Sometime in 2022, the Fulfillment Center made employees at dispatch responsible for verifying that Flex Drivers were leaving with the packages that were assigned to them. (Id. at PageID.1794–95). The employee at dispatch would verify the

information by confirming that the code on the Flex Driver’s phone matched that of the packages the Flex Driver was leaving with. (Id.). Williams testified that while working in dispatch, she suffered “intense”

harassment from Flex Drivers. (ECF No. 30-2, PageID.427). That is, Flex Drivers would call her homophobic slurs “maybe once or twice a week” and make other threats to her. (Id. at PageID.401, 427). Although Williams did not formally report

most instances of discriminatory conduct and instead opted to record them in her phone’s notes app, (id. at PageID.401–02, 424–25), Amazon stated that it was aware of three different incidents of harassment against Williams, (ECF No. 30, PageID.313–17).

The first incident occurred when a Flex Driver tried to park in front of a ramp outside of the Fulfillment Center. (ECF No. 30-2, PageID.414). At the time,

Williams was pulling carts onto the ramp; after Williams told the Flex Driver he could not park there, he became aggressive. (Id. at PageID.414–15). He followed Williams into the warehouse, cursed at her, and called her a “dyke bitch.” (Id. at PageID.415–16). Another employee intervened, stepped between Williams and the Flex Driver, and told the Flex Driver to leave. (Id. at PageID.417). Williams

believed that she reported the incident to her supervisor at the time, and that the employee who intervened informed the manager of what had happened. (Id. at PageID.417–18). Williams was unable to identify the Flex Driver involved. (Id. at

PageID.422). Afterwards, Williams continued to see the Flex Driver at the Fulfillment Center “daily”, but she purposefully avoided him. (Id. at PageID.422– 23).

The second incident occurred on September 1, 2022. (Id. at PageID.453). That day, Williams asked a Flex Driver named Dion Carter, Jr. to take his assigned packages outside; at the time, Carter had them spread all over the Fulfillment

Center’s floor. (Id. at PageID.453–54). Carter responded by calling Williams a “dyke,” “bulldaggers,” saying he thought she was a man, and even threatening to kill her. (Id. at PageID.454–55). Another employee reported the incident, and Williams later discussed it with her supervisor, Schanee Dubey. (Id. at PageID.456).

Once informed, Dubey escalated the complaint immediately to loss prevention and entered a ticket. (ECF No. 30-7, PageID.860–61, 882). In the ticket, Dubey wrote that she did not want Carter back in the building. (ECF No. 30-13, PageID.1272).

Loss Prevention Specialist Reggie Swims reviewed the ticket and informed security to call police if Carter ever came back. (Id. at PageID.1273). Williams never saw Carter again. (ECF No. 30-2, PageID.463).

The third incident reported to Amazon involved Williams and a female Flex Driver. (Id. at PageID.511–12). The incident took place on October 6, 2022. (ECF

No. 30-6, PageID.657). Williams submitted a written statement to Amazon summarizing the incident. (Id.). Williams wrote that the Flex Driver started cursing Williams out and “repeated offensive homophobic derogatory words” to Williams for “no real reason.” (Id.). Williams tried to ignore her but the Flex Driver

“continued to harass and berate [her] for no real reason.” (Id.).

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Mollie Williams v. Amazon.com Services LLC, et al., (E.D. Mich. 2026).

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