Moazzaz v. MetLife, Inc.

CourtDistrict Court, S.D. New York
DecidedMarch 26, 2024
Docket1:19-cv-10531
StatusUnknown

This text of Moazzaz v. MetLife, Inc. (Moazzaz v. MetLife, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Moazzaz v. MetLife, Inc., (S.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK

MONA MOAZZAZ, Plaintiff, 19-CV-10531 (JPO) -v- OPINION AND ORDER METLIFE, INC, et al., Defendants.

J. PAUL OETKEN, District Judge: Mona Moazzaz brings this action against MetLife Group, Inc. (“MetLife”), Michel Khalaf, Steven Kandarian, Frans Hijkoop, Susan Podlogar, and Gary Hediger, asserting claims under the Equal Pay Act (EPA), 29 U.S.C. §§ 206, et seq., New York Equal Pay Law (NYEPL), New York Labor Law § 194(1), the New York State Human Rights Law (NYSHRL), N.Y. Executive Law §§ 290, et seq., and the New York City Human Rights Law (NYCHRL), N.Y.C. Admin. Code §§ 8-101, et seq. Before the Court is Defendants’ motion for summary judgment. For the reasons that follow, the motion is granted in part and denied in part. I. Background A. Factual Background The following facts are drawn from Defendants’ Rule 56.1 Statement (ECF No. 94 (“Defs.’ SOF”)) and Plaintiff’s Response to Defendants’ Rule 56.1 Statement (ECF No. 113 (“Pl.’s SOF Opp.”)). The facts recited here are undisputed unless otherwise noted, and they are construed in the light most favorable to Plaintiff. MetLife is an insurance and financial services company based in New York. In February 2012, MetLife hired Moazzaz as a Vice President and Chief of Staff for Martin Lippert, the head of Global Technology and Operations (GTO). (Defs.’ SOF ¶¶ 6-7.) Moazzaz worked at MetLife until her termination effective July 31, 2019. (Id. ¶ 66.) Defendant Khalaf is MetLife’s current Chief Executive Officer (CEO). Prior to assuming the role on May 1, 2019, Khalaf was MetLife’s Head of Europe, the Middle East, and Africa.

(Id. ¶ 1.) Defendant Kandarian was Khalaf’s predecessor as MetLife CEO from 2011 to 2019. (Id. ¶ 2.) Defendant Hijkoop served as MetLife’s Chief Human Resources Officer (CHRO) from August 2011 until his retirement effective December 31, 2016. (Id. ¶ 3.) Defendant Podolgar has been MetLife’s CHRO since July 10, 2017. (Id. ¶ 4.) Defendant Hediger was a Human Resources (HR) Business Partner for GTO from March 2014 until his departure from MetLife in December 2020. (Id. ¶ 5.) MetLife uses a “Global Grading System” (GGS) to evaluate and assign numerical grades to jobs. The GGS was developed by a third party. In MetLife’s system, Grades 15 and 16 correspond to the title of Vice President (VP), Grades 17 and 18 correspond to the title of Senior Vice President (SVP), and Grade 19 corresponds to the title of Executive Vice President (EVP).

(Id. ¶ 8.) Although the Executive Compensation Group administers the process that assigns grades to individual roles (id. ¶ 10), Moazzaz alleges that whether MetLife ultimately promoted an employee and raised their grade was a discretionary decision in which the CHRO played a substantial role (Pl.’s SOF Opp. ¶ 10). In September 2014, MetLife promoted Moazzaz to SVP at Grade 17, with the title of Chief Administrative Officer (CAO) for GTO. While continuing to serve as Lippert’s Chief of Staff, Moazzaz assumed additional responsibilities, including managing the preparation for MetLife’s digital strategy. (Defs.’ SOF ¶ 14.) MetLife ultimately hired Greg Baxter, who, according to MetLife, became responsible for building MetLife’s digital organization and implementing a digital strategy. (Id. ¶ 15.) Moazzaz denies that Baxter was solely responsible for building MetLife’s digital organization and alleges that she was responsible for overseeing the creation of MetLife’s digital strategy and continued to perform work to implement it after Baxter’s hiring. (Pl.’s SOF Opp. ¶ 15.)

In 2017, MetLife expanded Moazzaz’s responsibilities to include oversight of MetLife’s Real Estate, Corporate Security, and Global Enterprise Management functions. (Defs.’ SOF ¶ 17.) At the same time, Lippert announced the expansion of the roles of two other GTO executives: James O’Donnell was promoted from Chief Technology Officer to Head of Global Technology, and Kristine Poznanski was promoted from Head of U.S. Customer Solutions Centers to Head of Global Customer Solutions. (Id. ¶ 18.) MetLife also announced the retirement of Joseph Sprouls, an EVP who had been the Head of Real Estate. (Id. ¶ 19.) According to MetLife, Sprouls was replaced by a former subordinate, Timothy O’Brien (id.), but Moazzaz alleges that she, rather than O’Brien, was put in charge of Corporate Real Estate (Pl.’s SOF Opp. ¶ 19).

In July 2017, Hediger submitted a memo to the Executive Compensation group requesting an increase in O’Donnell’s role’s grade from 19 to 20; Poznanski’s role’s grade from 18 to 19; and Moazzaz’s role’s grade from 17 to 18. Although Sprouls’ role had been a Grade 19 position, Hediger recommended downgrading the role to Grade 17 because MetLife “completed the majority of the global real estate agenda and [did not] need an EVP in the role.” (Defs.’ SOF ¶ 20.) According to MetLife, the company’s compensation team used a detailed description of Moazzaz’s expanded role to grade the position on a series of factors as part of the GGS process. This grading process recommended grades matching those in Hediger’s memo, including a Grade 18 for Moazzaz’s position. (Id. ¶ 21.) Moazzaz disputes that her grade was solely the result of the information contained in the job description. Instead, Moazzaz contends that much of the information used to grade Moazzaz’s role came from conversations with Hediger, who was HR Business Partner for GTO, and his descriptions of her job responsibilities. Moazzaz also

contends that the Global Compensation Team determined that her job responsibilities could support a Grade of 19 but was overruled by Podlogar, who insisted the role remain at Grade 18. (Pl.’s SOF Opp. ¶ 21.) Moazzaz further alleges that there is evidence that members of the Global Compensation Team understood how to manipulate the various inputs into the GGS so that a job would be graded at a particular level. (Id. ¶ 22.) Podlogar did not learn about the recommended Grade 18 for Moazzaz’s expanded role until September 2017, when Lippert approached her with his disagreement with the grade. Podlogar asked Lippert to provide an updated job description for the role so Compensation could confirm its grading process. (Defs.’ SOF ¶ 24.) MetLife alleges that Compensation, using the updated description that Moazzaz helped create, confirmed the Grade 18. (Id. ¶ 25.) Moazzaz

argues, however, that Compensation rejected or discounted much of Lippert’s input based on their own skepticism of the job description without actually confirming Moazzaz’s day-to-day responsibilities. (Pls.’ SOF Opp. ¶ 25.) According to MetLife, Podlogar ultimately informed Lippert that Moazzaz’s role could be reevaluated for an increase to Grade 19 in the future. (Defs.’ SOF ¶ 26.) Moazzaz alleges that Podlogar told Lippert that Moazzaz was not promoted because she was “too mean” and because she was “condescending and shouts.” Moazzaz further contends that Podlogar told Lippert that if Mozzaz “is nicer” that Podlogar would reconsider the promotion decision after twelve months. (Pl.’s SOF Opp. ¶ 26.) In 2017, MetLife Employee Relations (ER) investigated Moazzaz after receiving a complaint from one of Moazzaz’s indirect reports that she forced his manager to place him on a Performance Improvement Plan and otherwise treated her reports poorly. (Defs.’ SOF ¶ 28.) MetLife alleges that this individual also claimed that Moazzaz blocked both a promotion and an

internal transfer offer. (Id. ¶ 29.) According to MetLife, two members of its ER team interviewed roughly a dozen current and former employees who worked for or with Moazzaz. According to a summary of the investigation prepared by Tracey Tate-Gowins, an Assistant Vice President in ER, numerous witnesses reported abusive behavior from Moazzaz.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
St. Mary's Honor Center v. Hicks
509 U.S. 502 (Supreme Court, 1993)
Harris v. Forklift Systems, Inc.
510 U.S. 17 (Supreme Court, 1993)
O'CONNOR v. Consolidated Coin Caterers Corp.
517 U.S. 308 (Supreme Court, 1996)
Burlington Industries, Inc. v. Ellerth
524 U.S. 742 (Supreme Court, 1998)
National Railroad Passenger Corporation v. Morgan
536 U.S. 101 (Supreme Court, 2002)
Pucino v. Verizon Wireless Communications, Inc.
618 F.3d 112 (Second Circuit, 2010)
Belfi v. Prendergast
191 F.3d 129 (Second Circuit, 1999)
Alfano v. Costello
294 F.3d 365 (Second Circuit, 2002)
Steve Yu v. New York City Housing Development Corporation
494 F. App'x 122 (Second Circuit, 2012)
Summa v. Hofstra University
708 F.3d 115 (Second Circuit, 2013)
Irizarry v. Catsimatidis
722 F.3d 99 (Second Circuit, 2013)

Cite This Page — Counsel Stack

Bluebook (online)
Moazzaz v. MetLife, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/moazzaz-v-metlife-inc-nysd-2024.