Mitchell v. Praetorian Insurance Company

District Court, S.D. Texas·Decided April 8, 2024·No. 4:23-cv-02049·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT April 08, 2024 FOR THE SOUTHERN DISTRICT OF TEXAS Nathan Ochsner, Clerk HOUSTON DIVISION

§ EBONY MITCHELL, § § Plaintiff, § v. § CIVIL ACTION NO. H-23-2049 § PRAETORIAN INSURANCE § COMPANY, § § Defendant. § §

MEMORANDUM AND OPINION Ebony Mitchell alleges that her homeowner’s insurance carrier, Praetorian Insurance Company, underpaid her claim for windstorm damages to her home. Praetorian moves for summary judgment on several grounds, including that the only evidence Mitchell relies on to prove that Praetorian underpaid her claim is a repair estimate prepared by an unidentified individual. Praetorian also moves to exclude the testimony of Mitchell’s expert witnesses on the ground that she did not serve expert designations in compliance with Federal Rule of Civil Procedure 26(a)(2). Summary judgment is granted because Mitchell has produced no competent summary judgment evidence raising a genuine factual dispute material to determining whether Praetorian properly paid her claim. The motion to exclude is denied as moot. I. Background Mitchell purchased homeowner’s insurance from Praetorian with an effective term from June 2020 to June 2021. (Docket Entry No. 35-1 at 5). On September 24, 2020, Mitchell filed a claim with Praetorian for damage she claimed her home sustained from a windstorm the previous day. (Id. at 74). On September 30, 2020, Praetorian assigned an independent adjuster, Matt Dillon, to inspect Mitchell’s home. (Id. at 75). Mr. Dillon observed water damage in two places: (1) the ceiling above the bathroom on the second story; and (2) the ceiling above the kitchen and living room on the first story. (Id. at 76). Mr. Dillon concluded that the damage to the second story ceiling was “from a roof leak on top of the bathroom ceiling” caused by “[w]ind driven rain.” (Id.

at 75–76). He concluded that the damage to the first story ceiling was “from excess water escaping likely from the bathtub[.]” (Id. at 76). Dillon observed “no damage . . . to the roof covering.” (Id. at 76). Dillon submitted a replacement cost value repair estimate of $872.39 for the bathroom ceiling. (Id. at 90). On November 10, 2020, Praetorian, acting through QBE Americas, Inc., denied Mitchell’s claim with the following letter: Dear EBONY MITCHELL, We are writing on behalf of Praetorian Insurance Company, a member company of QBE North America, regarding your claim filed on September 24, 2020. Your Homeowners carries a deductible in the amount of $2,260.00. This letter will confirm the results of our inspection which took place on 09/30/2020 at 3834 Mistissin Lane, Houston, TX 77053. The inspection revealed wind driven rain caused damage to ceiling in three rooms and wall in one room. . [sic] Based on our inspection, the total amount of damage was $872.39. This amount is below your $2,260.00 deductible. Therefore, your claim will be closed without payment. Please contact the undersigned if there are any questions or additional information you wish for us to consider. (Id. at 87). On November 4, 2020, Praetorian sent a second independent adjuster, James Rupert, to inspect Mitchell’s home. (Id. at 88). Mr. Rupert noted that Mitchell had begun repairs on the home, including tarping the roof, “mitigation[,] remov[ing] drywall from the Bathroom and Living room, [and] pull[ing] up the vinyl flooring . . . as well as the carpet by the door of the Bathroom.” (Id.). Mr. Rupert also observed “damages to the home that were consistent with hail” and noted that “[w]eather reports verify . . . that there was hail in the area” on the date of loss. (Id. at 89). Rupert noted the roof damage: “one wind damaged shingle on the Right slope and a tarp nailed to

the rear slope the way the tarp is fastened damaged the slope shingles failed the brittle test and a full replacement is recommended.” (Id.). He also noted that Mitchell had represented “that some clothes were wet from the leak.” (Id. at 90). Mr. Rupert submitted an estimate of repairs, including Mr. Dillon’s prior estimated repairs, totaling $8,567.83. (Id. at 103). On December 16, 2020, Praetorian issued Mitchell a $6,307.83 check, with a letter explaining that it was the replacement cost value for the covered damage to her home, less depreciation and the $2,260 deductible. (Id. at 106–07). Mitchell hired R&L Building Group, Inc. to perform repairs on her home. (Id. at 108). On January 6, 2021, R&L sent QBE a repair estimate, explaining that “[w]e would like to schedule

Mrs. Mitchell for repairs as soon as possible . . . but we would like to finalize an approved estimate with you prior to beginning the work.” (Id.). QBE forwarded the R&L estimate to Alacrity Solutions to attempt to reach an agreement with R&L on the scope and extent of repairs. (Id. at 193). Alacrity and R&L agreed on $22,699.51 in replacement cost value. (Id.). Alacrity was “unable to determine [from the R&L estimate] what repairs [we]re associated with the roof and what repairs [we]re associated with the bathroom,” so it “allowed for all repairs.” (Id.). On January 13, 2021, Susan Rogers of QBE asked Mitchell to complete a “property loss worksheet” for any unsalvageable personal property and to submit “proof of ownership” documents, including “any receipts, invoices, bills, owner’s manuals, warranty cards, pictures, cancelled checks or any other documentation you may have for the claimed items.” (Id. at 249). On February 2, 2021, Praetorian sent Mitchell a revised estimate and told her that she would be receiving an additional payment in the amount of $10,716.15. (Id. at 226, 247). In April 2021, Mitchell sent QBE a “FEMA” estimate. (Id. at 252–70). On May 11, 2021,

QBE sent Mitchell a revised estimate in the amount of $27,239.61 in actual cash value. QBE renewed its request for Mitchell to fill out the property loss worksheet for unsalvageable personal property. (Id. at 298). Praetorian sent Mitchell a check for $4,540.10 “for the actual cash value of the repairs to your property,” less amounts already paid and less the policy deductible. (Id. at 320–21). In May 2021, Mitchell submitted a request for additional living expenses to pay for a hotel for herself and her family and for boarding for her dogs. (Id. at 322–23). Praetorian paid for Mitchell and her family to stay at a hotel and to have her dogs boarded for 30 days while it investigated Mitchell’s claimed losses for mold in her home. (Id. at 324–25). Once Praetorian

determined that the mold was not a covered loss under the policy terms, it ceased paying for Mitchell’s hotel and boarding expenses. (Id.). Mitchell contested the decision in an email to QBE, stating: “[T]here is no progress on my home! How can we be forced to leave a safe and mold free atmosphere to return to a home that has mold?” (Id. at 326). In a follow-up email, Mitchell stated that the only repairs that had been completed were “[r]oof repair” and “[c]aulking of 2 holes.” (Id. at 327). She stated that “[t]he money provided by QBE has not been sufficient to cover the damages therefore work which was agreed by both QBE and the original contractor that needed to be complete, has not been completed.” (Id.). In response, QBE informed Mitchell that her claimed mold damages were not covered, but that a re-inspection would be done “to address any damages from the roof leak that may have been overlooked.” (Id. at 329). On June 25, 2021, an independent adjuster named Robert Daaboul inspected Mitchell’s home to “determine if there was any missed storm related damaged [sic] to the property.” (Id. at 331–32). Mr. Daaboul observed “a hole in the ceiling that had a visible pipe repair … [t]h[at] was

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