Miles v. Dell, Incorporated

CourtCourt of Appeals for the Fourth Circuit
DecidedNovember 22, 2005
Docket04-2500
StatusPublished

This text of Miles v. Dell, Incorporated (Miles v. Dell, Incorporated) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miles v. Dell, Incorporated, (4th Cir. 2005).

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

KIMBERLY MILES,  Plaintiff-Appellant, v. DELL, INCORPORATED, Defendant-Appellee.  No. 04-2500

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Amicus Supporting Appellant.  Appeal from the United States District Court for the Eastern District of Virginia, at Alexandria. Gerald Bruce Lee, District Judge. (CA-03-1459-A)

Argued: September 21, 2005

Decided: November 22, 2005

Before LUTTIG, Circuit Judge, HAMILTON, Senior Circuit Judge, and James C. DEVER, III, United States District Judge for the Eastern District of North Carolina, sitting by designation.

Affirmed in part, vacated in part, and remanded by published opinion. Judge Luttig wrote the opinion, in which Senior Judge Hamilton and Judge Dever joined. 2 MILES v. DELL, INC. COUNSEL

ARGUED: Mona Lyons, Washington, D.C., for Appellant. Elizabeth Ellen Theran, UNITED STATES EQUAL EMPLOYMENT OPPOR- TUNITY COMMISSION, Washington, D.C., for Amicus Supporting Appellant. Jonathan S. Franklin, HOGAN & HARTSON, L.L.P., Washington, D.C., for Appellee. ON BRIEF: Eric S. Dreiband, Gen- eral Counsel, Carolyn L. Wheeler, Acting Associate General Counsel, Vincent J. Blackwood, Assistant General Counsel, UNITED STATES EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Wash- ington, D.C., for Amicus Supporting Appellant. Jessica L. Ellsworth, HOGAN & HARTSON, L.L.P., Washington, D.C., for Appellee.

OPINION

LUTTIG, Circuit Judge:

Plaintiff-appellant Kimberly Miles, a former account manager at Dell, Inc., sued Dell for sex discrimination, pregnancy discrimination, and retaliation under Title VII. The district court granted Dell’s motion for summary judgment as to all three claims, concluding that, under governing circuit precedent, Miles failed to make out a prima facie case of sex or pregnancy discrimination because she was replaced by another female, and that Miles failed to exhaust her administrative remedies with respect to her retaliation claim because she did not allege retaliation in the charge she filed with the Equal Employment Opportunity Commission. Because the district court did not consider whether Miles’ case falls within the different- decisionmaker exception to the fourth prong of the Title VII prima facie case that we recognize today, we vacate the grant of summary judgment with respect to Miles’ sex and pregnancy discrimination claims. We affirm the grant of summary judgment with respect to Miles’ retaliation claim.

I.

From January 1999 to June 2002, plaintiff-appellant Kimberly Miles worked as an account manager for defendant-appellee Dell, Inc.1 1 Because Miles was the non-moving party, we view the facts, and recite them here, in the light most favorable to her. MILES v. DELL, INC. 3 J.A. 45, 240. From March 2001 until her dismissal, Miles’ supervisor was James Glaze, a regional sales manager who oversaw Miles’ sales team. Id. at 418, 439. On March 21, 2001, Miles informed Glaze that she was pregnant. Id. at 430.

In April 2001, Glaze reduced Miles’ sales territory and reassigned her key accounts in Northern Virginia, where she lived, to another employee who had no prior sales experience and lived in Texas. Id. at 422. Miles asked Glaze if he had reassigned her territory because of her pregnancy, but he would not discuss the matter with her. Id. at 425. Miles complained to one of Glaze’s superiors about her mis- treatment and told Glaze that she had done so. Id.

In May 2001, Glaze increased Miles’ individual sales quotas and told her that she would remain responsible for achieving those quotas during any maternity leave she might take. Id. at 431, 442-43. Glaze also reported (falsely, Miles says) to Dell’s human resources officer that Miles had lied to him about the status of a contract with one of Dell’s customers. Id. at 326. Glaze requested permission to terminate Miles, but that request was refused. Id. On June 30, 2001, Miles gave birth to her daughter. Id. at 427. After taking two weeks of maternity leave, Miles returned to work. Id. at 169. Nine months later, on March 28, 2002, Glaze gave Miles an unsatisfactory rating for her perfor- mance in 2001 and shortly thereafter placed her on a performance- improvement plan ("PIP"). Id. at 200-06, 207-09. Miles again informed Glaze that she intended to complain to his supervisor about her mistreatment, and she did so. Id. at 425-26. Miles told Glaze’s supervisor that Glaze had been hostile towards her from the time she told him she was pregnant. Id.

On May 1, 2002, Glaze forwarded an e-mail from one of Miles’ disgruntled clients to Dell management, along with a request that Miles be terminated. Id. at 214. Shortly thereafter, a member of Dell’s human resources department contacted Glaze, advised him that she agreed that termination was the right decision, and instructed him to draft a termination letter. Id. at 148-49. Miles claims that the disgrun- tled customer whose e-mail Glaze forwarded was one that she had brought to his attention, and that Glaze had assured her she was han- dling the situation appropriately and refused her request that he assign extra help to that account. Id. at 251. 4 MILES v. DELL, INC. On June 24, 2002, while she was on her way to the airport for a business trip, Miles received a call from Glaze, who told her to meet him at the airport Hilton to discuss her PIP. Id. at 240. When they met, Glaze handed Miles her termination letter, demanded that she surrender her company cell phone and laptop, and, according to Miles, said: "So, what do you think of me now?" Id. Miles alleges that throughout the time she worked under Glaze, she met Dell’s legiti- mate expectations and indeed that she outperformed her male col- leagues, who were not placed on PIPs or fired. Id. at 234. She claims that the reasons for her dismissal stated in her termination letter were inaccurate, inflated, or false, and that Glaze had told her all along that she was doing fine, while in fact he was setting her up for failure. Id. at 241-42.

In August 2002, Dell offered Miles’ position to Susan Patrick. Id. at 366. Miles claims that Glaze first tried to fill her position with a male, Michael McGill, but was vetoed by his superiors, who insisted on hiring another female account manager. Id. at 289-90. Melissa Phillips, an account executive under Glaze, submitted an affidavit in which she testified:

After [Glaze] fired [Miles] in June, 2002, I talked with him several times about his plans for hiring a new account man- ager for the Navy sales team. [Glaze] told me, and others in my presence, that he wanted to hire Mike McGill, a member of Dell’s support staff. [Glaze] said he was pushing hard to get Mike hired, and hoped and expected that he would get approval to do so . . . . In August, 2002 . . . [Glaze] told me that Mike had not been approved for the account manager position. [Glaze] also told me that [Glaze’s boss] had insisted that [Glaze] hire Susan Patrick because they needed another female account manager. [Glaze] expressed disap- pointment and frustration to me about having to hire Susan, and told me he had no choice in the matter.

Id.

On November 13, 2002, Miles filed a charge with the EEOC. Id. at 228-29. On her charge form, she checked the box for sex discrimi- nation, but not the box for retaliation. Id. In her narrative explaining MILES v. DELL, INC. 5 her charge, Miles stated that Glaze had been hostile to her after find- ing out she was pregnant, that she complained of Glaze’s hostile atti- tude to Glaze’s supervisor, and that, after firing her, Glaze refused to answer her questions about why she was fired, but answered only, "So, what do you think of me now?" Id. On April 16, 2003, Miles’ attorney sent a letter to the EEOC that explicitly alleged retaliation. Id. at 483-86. That letter was not served on Dell.

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