Micro Focus (U.S.), Inc. v. Express Scripts, Inc.

CourtDistrict Court, D. Maryland
DecidedJanuary 21, 2020
Docket8:16-cv-00971
StatusUnknown

This text of Micro Focus (U.S.), Inc. v. Express Scripts, Inc. (Micro Focus (U.S.), Inc. v. Express Scripts, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Micro Focus (U.S.), Inc. v. Express Scripts, Inc., (D. Md. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

* MICRO FOCUS (U.S.), INC., * Plaintiff, * v. Civil Action No. PX-16-0971 * EXPRESS SCRIPTS, INC., * Defendant. * ****** MEMORANDUM OPINION Following a nine-day trial in this contract dispute, the jury returned a verdict for Defendant Express Scripts, Inc. (“Express”). ECF No. 295. Now pending before the Court is Plaintiff Micro Focus (U.S.), Inc.’s (“Micro’s”) motion for a new trial, ECF No. 320, and Express’s motion for attorneys’ fees, ECF No. 319. The motions are fully briefed, and no hearing is necessary. See Loc. R. 105.6. For the reasons that follow, Micro’s motion is denied. The Court will also defer decision on Express’s motion and allow briefing as to the propriety of attorneys’ fees, if necessary, and consistent with this opinion. I. Background Evidence at trial established the following: Express is a pharmaceutical benefits management company that stores sensitive customer information on its computer mainframe. See ECF No. 300 at 90:8–12; No. 307 at 135:13–17; ECF No. 311 at 103:2–12, 104:2–16. Express uses terminal emulation software to allow its employees secure access to the mainframe. ECF No. 307 at 17:1–18:6, 135:13–17. Micro is a software development company that sells to commercial customers a wide variety of software products. Id. at 14:6–25. Trial concerned Express’s purchase in June 2010 of Micro’s terminal emulation software, Rumba. Broadly speaking, Rumba may be used in one of two ways. Id. at 131:19–24. Rumba for “thick clients” is installed on individual computers which then run the software locally and connect to a computer mainframe on which data is stored. ECF No. 300 at 65:13–24, 66:6–8. By contrast, Rumba for “thin clients” is installed on an external computer server which then connects to the mainframe. ECF No. 311 at 38:16–19. Express uses an external server system

called Citrix. See ECF No. 307 at 32:5–18, 33:3–25; see also id. at 134:23–35:12. Typically, Micro sells licenses to use Rumba according to a standard form contract called the End User Licensing Agreement (“EULA”). ECF No. 299 at 22:11–21 see generally ECF No. 325-24 at 6–7 (copy of the EULA admitted at trial). The EULA sets out terms and conditions of seven software licenses, each of which allows customers to use its software in critically distinct ways. ECF No. 325-24 at 6–7; see ECF No. 299 at 22:5–10; ECF No. 307 at 55:17–56:7. Micro’s customers who purchase a software license must “click” through the EULA to accept the terms before using the software. ECF No. 299 at 29:23–30:6; ECF No. 307 at 56:19–25, 57:10– 15.

One of the EULA-defined licenses is a “Workstation License,” ECF No. 325-24 at 6–7, which is installed on thick clients, see ECF No. 307 at 64:1–10. When a company purchases one Workstation License for Rumba, it may install Rumba software on one desktop computer and access the mainframe from this desktop. Id. This licensing scheme allows Micro to charge its customers a per-workstation fee, thereby preventing customers from over-deploying the software without paying a commensurate price. Licensing for thin client software works differently. One example of a thin client license under the EULA is a “Concurrent User License.” See ECF No. 325-24 at 7. A customer that purchases one Concurrent User License obtains the right to have one employee access Rumba through an external server. See ECF No. 307 at 131:25–132:5; ECF No. 309 at 60:20–61:7, 64:1–7. Although Micro “normally” sells either Workstation or Concurrent User licenses, ECF No. 307 at 89:16–21; see also ECF No. 301 at 35:1–10, the jury also learned that customers may purchase several other types of thin client software licenses as described in the EULA, ECF No.

307 at 89:22–25, to include a “Named User License,” see ECF No. 325-24 at 7. Named User Licenses function similarly to Concurrent User Licenses in that the customer may install the software on a server; the difference is that only a specified, or “named,” list of employees may access Rumba. Id.; ECF No. 301 at 143:2–5. Micro and Express’s business relationship, as demonstrated at trial, was less than a model of clarity. In 2008 Micro purchased another software company called NetManage, thereby inheriting NetManage’s existing contract with Express. ECF No. 307 at 22:1; see ECF No. 299 at 83:3–12. At that time, Express had purchased through NetManage 955 Concurrent User Licenses of Rumba software, and 8,975 licenses for a similar terminal emulation program called

OnWeb Web-to-Host. ECF No. 299 at 83:3–12, 92:11–25. Express meanwhile began planning to transition from thick to thin client models throughout its company. In early 2010, one of Micro’s competitors, Rocket Software, approached Express about providing software similar to Rumba in a way to match Express’s evolving needs. ECF No. 311 at 45:13–17, 46:7–25. Specifically, Rocket offered to replace Express’s current Rumba software package with an “all you can eat” license package that would allow deployment of its Rumba-like software on Express’s servers without a “user” limitation and for one flat fee of $110,000. Id. at 47:5–14, 49:11–19. Upon receiving this offer, Express asked Micro to submit a counteroffer so that it could continue using Rumba rather than switch to Rocket. Id. at 50:2–9, 51:8–13. Micro’s counteroffer, argued Express, culminated in the June 2010 deal at the center of the parties’ dispute. On May 12, 2010, Richard Ford at Micro emailed Peter Miller, Express’s Director of National Field Services, to offer “Express Scripts an enterprise license that will help

Express Script[s] achieve its financial goals with zero risk.” ECF No. 325-51 at 3. Ford offered Express “[u]p to but not to exceed 10,000 Rumba and/or On[W]eb Web to Host site license for the benefit of Express Script’s users,” for $250,000, to include the first year of support, and $45,000 for support each of the two following years. Id. Notably, an “enterprise license” is not one of the standard licenses enumerated in the EULA. See ECF No. 325-24 at 6–7. This offer, however, was similar to a promotional deal Micro was extending to potential new customers at that time. The sales program, named “Footprints,” maintained an identical pricing structure to the Express deal. ECF No. 307 at 44:25, 45:1–9. Micro described Footprints as an “‘all you can eat’ enterprise license” initiative where clients would not have to count the

number of software installations. Id. at 108:4–12. Ford sought approval to extend his offer to Express by emailing his supervisor with the subject line “Footprints Approval.” ECF No. 325-45 at 2–3. Some sales representatives at Micro expressed reluctance about extending Ford’s proposed offer because the promotions would, essentially, be used to “cannibali[ze]” the existing customer base. Id. at 2. But Micro eventually approved extending the offer to Express. Id.; ECF No. 307 at 115:9–11. Once Ford received approval, he faxed a product order form to Miller memorializing the offered sale of “RUMBA Enterprise v. 8.3.0 for x86 running Win XP, Vista, Windows 7, Server 2003, Server 2008 for 10000 Authorized User License.” ECF No. 325-23 at 3 (emphasis added). Express, in response, emailed a purchase order to Micro to buy the software as described in the product order form. ECF No. 299 at 26:15–27:5. Micro’s product order also stated that “[e]xcept as otherwise specified above or agreed in writing by [Express] and Micro Focus, Micro Focus End User License Agreement . . . terms shall apply to this Product Order.” ECF No. 299 at 20:5–13; ECF No. 325-3. But, once again, the EULA did not include any license type named

either an “Enterprise” or “Authorized User” license as reflected in the product order form. See ECF No. 325-24 at 6–7. After Express emailed Micro its purchase order, Micro emailed Express zip files that included links to allow installation of the Rumba software.

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Micro Focus (U.S.), Inc. v. Express Scripts, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/micro-focus-us-inc-v-express-scripts-inc-mdd-2020.