Michelle Chambers v. Rodda Paint Company

CourtCourt of Appeals of Washington
DecidedJuly 28, 2020
Docket53003-1
StatusUnpublished

This text of Michelle Chambers v. Rodda Paint Company (Michelle Chambers v. Rodda Paint Company) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Michelle Chambers v. Rodda Paint Company, (Wash. Ct. App. 2020).

Opinion

Filed Washington State Court of Appeals Division Two

July 28, 2020

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DIVISION II MICHELLE CHAMBERS, No. 53003-1-II

Appellant,

v.

RODDA PAINT COMPANY, UNPUBLISHED OPINION

Respondents.

MELNICK, J. — Michelle Chambers appeals the trial court’s dismissal on summary

judgment of claims for hostile workplace based on sexual harassment, outrage, and wrongful

termination in violation of public policy against her former employer, Rodda Paint Company. She

claims that the court erred in dismissing her claims for hostile workplace and outrage because she

presented sufficient evidence showing genuine issues of material fact exist. She contends that the

court erred in dismissing her claim for wrongful termination because she showed that her sexual

harassment complaint to human resources (HR) was a substantial factor in Rodda’s decision to

terminate her employment and Rodda did not meet its burden of establishing a non-retaliatory

motive. We affirm.

FACTS

Chambers began working at Rodda in 2001. She subsequently became the manager of

Rodda’s Lacey store. In April 2015, Stan Osborne became Rodda’s district manager, and

Chambers’supervisor. During the times relevant to this case, the Lacey store had another female

employee, Melanie Heatherington. 53003-1-II

Rodda audits its stores twice a year to evaluate “the store and management quality covering

leadership, organization, administration, inventory control, merchandising and housekeeping.”

Clerk’s Papers (CP) at 77. Managers of stores who achieve a passing audit score of 90 percent or

higher are given an additional monetary bonus. Chambers received these bonuses in 2013, 2014,

and 2016. In the October 2015 audit, Osborne gave the Lacey Store a “failing” score of 72.5.

Seven of the nine Rodda stores in the region failed the October 2015 audit.

In January 2016, Chambers sent Heatherington and a male employee to deliver a large

quantity of paint. Osborne and Chambers discussed the delivery and Osborne told Chambers

something to the effect of, Heatherington “is not built to be making large deliveries,” or “not

equipped to make deliveries.” CP at 154, 298. Chambers told Osborne that Heatherington was

not making the delivery alone, and asked Osborne if he preferred that she completed the deliveries.

He did not respond. Chambers understood this lack of response to mean that Osborne did not want

female employees making deliveries because women were not capable. The same day, Chambers

called Rodda’s HR representative, Jennie Wine, to report the comment.

At some point, a regional manager for Rodda investigated Chambers’ complaint. Osborne

denied making the comment.

According to Heatherington, Chambers told her that Osborne asked that she “not take

control” of the big delivery because Osborne felt it was “demasculinating” [sic] to Heatherington’s

male coworker. CP at 354.1

The day after Chambers reported the comment, Osborne entered the Lacey store and told

Chambers he hoped she had good insurance because he hit her car in the parking lot. Osborne then

1 It is unclear from the record whether Chambers told Heatherington that Osborne actually said it was “demasculating” or whether Chambers merely perceived Osborne’s “not equipped” comment to mean Heatherington’s male coworker was being emasculated.

2 53003-1-II

led Chambers outside to show her he did not actually hit her car. Upon returning inside, Osborne

jokingly asked Heatherington whether she was ready to take over the manager position because

Chambers had punched him in the parking lot. Chambers admitted that the incident was not

gender-based. She did not inform HR about this interaction.

In March 2016, Osborne told Chambers not to look at women’s job applications because

“he has enough hormones in his district.” CP at 299. Chambers does not claim, and the record

does not show, that she reported this comment to HR.

Approximately ten days later, Chambers told Osborne that a Black job applicant passed his

background check, to which Osborne replied “so, [D]jango can start soon huh?” CP at 299.2

Chambers did not recall whether or not she reported the comment to HR. Wine stated that

Chambers did not report the comment to her.

In October 2016, Osborne gave Chambers a failing score on a “Store Management

Performance Review” which evaluated Chambers’ leadership and management of employees and

identified goals for improvement. The review’s comments stated that Chambers needed to

“organize the variety of personalities in [her] Team and synchronize them and ensure that everyone

is delivering the required performance/results.” Also, she needed to learn “[s]tructure and

discipline” and then “coach, train and hold [employees] accountable.” CP at 76.

In February 2017, Osborne asked Ken Reberry, a regional salesperson who worked with

Chambers, to write him an e-mail providing his opinions on Chambers’ management style.

Reberry stated that Chambers’ management style lacked the “heart, desire, and drive” of a leader,

and that she had a “lack of motivation.” CP at 387. He later explained that he is a workaholic and

2 Django refers to a character, an enslaved person, in the movie “Django Unchained.”

3 53003-1-II

his critique of Chambers’ management style stemmed from the fact that she did not work overtime,

not her ability to manage a store.

On February 3, 2017, Osborne forwarded Reberry’s e-mail to Wine, saying “We continue

to see areas of lingering disappointing developments and will be delivering a performance

improvement plan. . . . This was my store manager that was identified at the growth/strategy

meeting in October for replacement. . . . I'm afraid it’s time to coach this one out.” CP at 386.

A couple of weeks later, Osborne and Chambers discussed a plan to “manag[e] the financial

aspects . . . and improve the coaching and management . . . at [the Lacey store]. CP at 377.

Osborne told Chambers that he was told to give her a 90-day performance improvement plan.3 He

decided not to because Chambers discovered that a freight company had over charged the Lacey

store $5,000. Chambers believed that Osborne was threatening her job. A performance

improvement plan is intended to improve the performance of an employee who “consistently fails

to meet job factor expectations.” CP at 228.

In March, two separate incidents occurred where Heatherington made comments to

Osborne that annoyed him. After the first comment, Osborne said to Heatherington “I could punch

you in the face.” CP at 353. Chambers believed that this comment was not “gender related,” and

she did not report it to HR. CP at 432-34. After the second comment, Osborne yelled at

Heatherington about making unprofessional remarks. Shortly after, Heatherington transferred to

the Chehalis Rodda store.

Later in March, Osborne gave Chambers the 90-day performance review. It began with a

breakdown of the Lacey store’s net income, which is what the store made after expenses were

3 This document is referred to both as a “performance improvement plan” and a “90-day store- action plan.”

4 53003-1-II

subtracted from gross profits. Those figures varied between negative $60,000 and negative

$45,000 in 2013, 2015, and 2016. Even though the store’s sales increased, overall, the store lost

money.

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