Michelle Chambers v. Rodda Paint Company

Court of Appeals of Washington·Decided July 28, 2020·No. 53003-1·Unpublished

Opinion

Filed

Washington State

Court of Appeals

Division Two

July 28, 2020

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DIVISION II

MICHELLE CHAMBERS, No. 53003-1-II

Appellant,

v.

RODDA PAINT COMPANY, UNPUBLISHED OPINION Respondents.

MELNICK, J. — Michelle Chambers appeals the trial court’s dismissal on summary judgment of claims for hostile workplace based on sexual harassment, outrage, and wrongful termination in violation of public policy against her former employer, Rodda Paint Company. She claims that the court erred in dismissing her claims for hostile workplace and outrage because she presented sufficient evidence showing genuine issues of material fact exist. She contends that the court erred in dismissing her claim for wrongful termination because she showed that her sexual harassment complaint to human resources (HR) was a substantial factor in Rodda’s decision to terminate her employment and Rodda did not meet its burden of establishing a non-retaliatory motive. We affirm.

FACTS

Chambers began working at Rodda in 2001. She subsequently became the manager of Rodda’s Lacey store. In April 2015, Stan Osborne became Rodda’s district manager, and Chambers’supervisor. During the times relevant to this case, the Lacey store had another female employee, Melanie Heatherington.

Rodda audits its stores twice a year to evaluate “the store and management quality covering leadership, organization, administration, inventory control, merchandising and housekeeping.” Clerk’s Papers (CP) at 77. Managers of stores who achieve a passing audit score of 90 percent or higher are given an additional monetary bonus. Chambers received these bonuses in 2013, 2014, and 2016. In the October 2015 audit, Osborne gave the Lacey Store a “failing” score of 72.5. Seven of the nine Rodda stores in the region failed the October 2015 audit.

In January 2016, Chambers sent Heatherington and a male employee to deliver a large quantity of paint. Osborne and Chambers discussed the delivery and Osborne told Chambers something to the effect of, Heatherington “is not built to be making large deliveries,” or “not equipped to make deliveries.” CP at 154, 298. Chambers told Osborne that Heatherington was not making the delivery alone, and asked Osborne if he preferred that she completed the deliveries. He did not respond. Chambers understood this lack of response to mean that Osborne did not want female employees making deliveries because women were not capable. The same day, Chambers called Rodda’s HR representative, Jennie Wine, to report the comment.

At some point, a regional manager for Rodda investigated Chambers’ complaint. Osborne denied making the comment.

According to Heatherington, Chambers told her that Osborne asked that she “not take control” of the big delivery because Osborne felt it was “demasculinating” [sic] to Heatherington’s male coworker. CP at 354.1 The day after Chambers reported the comment, Osborne entered the Lacey store and told Chambers he hoped she had good insurance because he hit her car in the parking lot. Osborne then

1 It is unclear from the record whether Chambers told Heatherington that Osborne actually said it was “demasculating” or whether Chambers merely perceived Osborne’s “not equipped” comment to mean Heatherington’s male coworker was being emasculated.

led Chambers outside to show her he did not actually hit her car. Upon returning inside, Osborne jokingly asked Heatherington whether she was ready to take over the manager position because Chambers had punched him in the parking lot. Chambers admitted that the incident was not gender-based. She did not inform HR about this interaction.

In March 2016, Osborne told Chambers not to look at women’s job applications because “he has enough hormones in his district.” CP at 299. Chambers does not claim, and the record does not show, that she reported this comment to HR.

Approximately ten days later, Chambers told Osborne that a Black job applicant passed his background check, to which Osborne replied “so, [D]jango can start soon huh?” CP at 299.2 Chambers did not recall whether or not she reported the comment to HR. Wine stated that Chambers did not report the comment to her.

In October 2016, Osborne gave Chambers a failing score on a “Store Management Performance Review” which evaluated Chambers’ leadership and management of employees and identified goals for improvement. The review’s comments stated that Chambers needed to “organize the variety of personalities in [her] Team and synchronize them and ensure that everyone is delivering the required performance/results.” Also, she needed to learn “[s]tructure and discipline” and then “coach, train and hold [employees] accountable.” CP at 76.

In February 2017, Osborne asked Ken Reberry, a regional salesperson who worked with Chambers, to write him an e-mail providing his opinions on Chambers’ management style. Reberry stated that Chambers’ management style lacked the “heart, desire, and drive” of a leader, and that she had a “lack of motivation.” CP at 387. He later explained that he is a workaholic and

2 Django refers to a character, an enslaved person, in the movie “Django Unchained.”

his critique of Chambers’ management style stemmed from the fact that she did not work overtime, not her ability to manage a store.

On February 3, 2017, Osborne forwarded Reberry’s e-mail to Wine, saying “We continue to see areas of lingering disappointing developments and will be delivering a performance improvement plan. . . . This was my store manager that was identified at the growth/strategy meeting in October for replacement. . . . I'm afraid it’s time to coach this one out.” CP at 386.

A couple of weeks later, Osborne and Chambers discussed a plan to “manag[e] the financial aspects . . . and improve the coaching and management . . . at [the Lacey store]. CP at 377. Osborne told Chambers that he was told to give her a 90-day performance improvement plan.3 He decided not to because Chambers discovered that a freight company had over charged the Lacey store $5,000. Chambers believed that Osborne was threatening her job. A performance improvement plan is intended to improve the performance of an employee who “consistently fails to meet job factor expectations.” CP at 228.

In March, two separate incidents occurred where Heatherington made comments to Osborne that annoyed him. After the first comment, Osborne said to Heatherington “I could punch you in the face.” CP at 353. Chambers believed that this comment was not “gender related,” and she did not report it to HR. CP at 432-34. After the second comment, Osborne yelled at Heatherington about making unprofessional remarks. Shortly after, Heatherington transferred to the Chehalis Rodda store.

Later in March, Osborne gave Chambers the 90-day performance review. It began with a breakdown of the Lacey store’s net income, which is what the store made after expenses were

3 This document is referred to both as a “performance improvement plan” and a “90-day storeaction plan.”

subtracted from gross profits. Those figures varied between negative $60,000 and negative $45,000 in 2013, 2015, and 2016. Even though the store’s sales increased, overall, the store lost money.

The review detailed eight “action items” that Rodda expected Chambers to implement over the next 90 days. They included steps to improve employee training and team building and to increase financial gains. It stated in part “We are pleased with the sales increases that are posting for the first two months of 2017. It is Imperative that we manage the expense and net income lines” and “Let’s work together Michelle, and position you to accomplish at a minimum your Net Income Budget, and . . . get [the Lacey store] in a profitable condition sooner than later.” CP at 110-11. At some point while discussing the review, Osborne told Chambers that if he wanted to fire her, he would find a reason to do so.

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