Michael R. Ward v. Amazon.com Services LLC

District Court, W.D. Washington·Decided April 3, 2026·No. 2:25-cv-01671·Unknown

Opinion

UNITED STATES DISTRICT COURT AT SEATTLE MICHAEL R WARD, CASE NO. C25-1671-KKE

Plaintiff(s), ORDER GRANTING MOTION TO v. COMPEL ARBITRATION

AMAZON.COM SERVICES LLC,

Defendant(s).

Now before the Court are Plaintiff Michael R. Ward’s motions for leave to file supplemental declarations (Dkt. Nos. 37, 39)1 and Defendant Amazon.com Services LLC’s (“Amazon”) motion to compel arbitration (Dkt. No. 30). This case arises from Ward’s former employment with Amazon. See Dkt. No. 1 at 2. Ward, who proceeds pro se, alleges disability discrimination and failure to accommodate under the Americans with Disabilities Act (“ADA”) and retaliation and interference under the Family and Medical Leave Act (“FMLA”). See id. at 5– 6. Amazon now moves to compel arbitration of all of Ward’s claims. Dkt. No. 30. For the reasons set forth below, the Court grants Amazon’s motion to compel arbitration. //

1 Though Amazon filed a response to these motions, that response did not “oppose” Ward filing supplemental declarations—Amazon instead argued those filings further supported Amazon’s motion to compel arbitration. Dkt. No. 40 (“Plaintiff’s declarations support that he agreed to arbitrate.”). As such, the Court grants Ward’s motions for leave to file supplemental declarations. Dkt. Nos. 37, 39. On August 12, 2020, Plaintiff began work as a Software Development Engineer for Whole Foods Market (“Whole Foods”) in Austin, Texas. Dkt. No. 31 ¶ 8. In 2021, Amazon began

transitioning Whole Foods technology employees to Amazon; as part of that transition, certain Whole Foods employees, including Ward, were given the option of joining Amazon. Id. ¶ 9. Ward decided to transition to Amazon, and created a profile on Amazon’s career site in July 2021. Id. ¶ 10. On August 17, 2021, Amazon provided employment-related documents to Plaintiff through his online portal for review and electronic signature. Id.; see also Dkt. No. 35-16. On August 19, 2021, Amazon Recruitment emailed Ward to remind him of “pending” documents “ready for review and signature.” Dkt. No. 35-15. Those documents included the “Amazon TX Care Employee Injury Benefit Plan: Summary Plan Description,” which contains the arbitration agreement at the center of this dispute (“Arbitration Agreement”), and a Confidentiality,

Noncompetition, and Invention Assignment Agreement (“CNIAA”). Id. ¶¶ 11, 13; see Dkt. No. 31 at 12–40; Dkt. No. 35-21. Ward was scheduled to begin work for Amazon on August 30, 2021. Dkt. No. 31 at 46. On September 2, 2021, Ward received a “ticket” from Amazon’s Mandatory Documents Compliance (“MDC”) team requesting Ward’s signature “on the below noted document(s) no later than 2 September 2021 to remain in compliance with Amazon’s policy.” Dkt. No. 35-17. The list included only one document: “Confidentiality Agreement.” Id. It additionally provided dates on which additional team members would be copied to the ticket, seemingly escalating the ticket: Hire Day 2 (Today): Your Hiring Manager, Skip Level Manager and Recruiter are copied on this ticket; Hire Day 4: Your Human Resources Director (HRD) will be added to this ticket; Hire Day 5: We will review your case with our Legal Team. Id. Ward signed both the Arbitration Agreement and the CNIAA the same day that he received the ticket. The Arbitration Agreement provides that arbitration is “mandatory” for “Covered Claims.”

Dkt. No. 35-19 at 26. In relevant part, the Arbitration Agreement defines “Covered Claims,” as: [A]ll Claims and causes of action arising under the federal and state employment laws. This includes, but is not limited to, claims under Title VII of the Civil Rights Act, the Fair Labor Standards Act, the Texas Commission on Human Rights Act, the Americans with Disability Act, the Family and Medical Leave Act, the Age Discrimination in Employment Act, as well as all common law claims, including those for discrimination, retaliation, harassment, tortious interference and wrongful discharge.

Dkt. No. 35-19 at 26. The Arbitration Agreement also delegates issues of arbitrability to an arbitrator, providing that “Any question as to the arbitrability of any particular claim shall be arbitrated pursuant to the procedures set forth in this Agreement.” Dkt. No. 35-19 at 27. The CNIAA, among other things, defines materials that constitute Amazon’s confidential information and intellectual property, and sets forth steps that personnel must take to protect those materials. See Dkt. No. 35-21 ¶¶ 3.1–3.4, 5.1–5.5. It also provides multiple restrictive covenants, and includes parameters around non-competition, non-solicitation, and non-interference. See id. ¶¶ 4.1–4.3. The CNIAA additionally contains a general “governing law and jurisdiction” provision, which contains both choice-of-law and forum selection clauses. Id. ¶ 7.3. The choice- of-law provision states that the CNIAA “will be governed by and construed in accordance with the laws of the state in which Employee’s employment with Employer was based at the time Employee signed this Agreement[.]” Id. The forum selection clause provides, in relevant part, that “Each party irrevocably consents to exclusive jurisdiction and venue in the state and federal courts located in King County, Washington with respect to any action, claim, or proceeding arising out of or in connection with this Agreement[.]” Id. The parties do not dispute that on September 2, 2021, Ward electronically signed both the Arbitration Agreement and the CNIAA. Dkt. No. 31 at 40; Dkt. No. 35-19 at 29; Dkt. No. 35-21 at 1–5. Ward claims that the Amazon MDC team’s “demand[]” that he “sign 10 documents by

end-of-business or face ‘Legal Team’ referral for being ‘out of compliance[]’” amounted to a “same-day ultimatum” and “economic duress”—and thus, was unconscionable. Dkt. No. 35 at 11. A. Legal Standard The Federal Arbitration Act (“FAA”) makes agreements to arbitrate “valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract[.]” 9 U.S.C. § 2. “A party aggrieved by the alleged failure, neglect, or refusal of another to arbitrate under a written agreement for arbitration may petition any [appropriate] United States district court … for an order directing that such arbitration proceed in the manner provided for in

such agreement.” 9 U.S.C. § 4. Federal courts must rigorously enforce parties’ agreements to arbitrate. AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 345–47 (2011). “Arbitration is a matter of contract and consent,” and “disputes are subject to arbitration if, and only if, the parties actually agreed to arbitrate those disputes.” Coinbase, Inc. v. Suski, 602 U.S. 143, 145 (2024). Arbitration is “a way to resolve those disputes—but only those disputes—that the parties have agreed to submit to arbitration.” First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 943 (1995). A party seeking to compel arbitration must “prov[e] the existence of an agreement to arbitrate by a preponderance of the evidence.” Johnson v. Walmart Inc., 57 F.4th 677, 681 (9th Cir. 2023). “Arbitration is a matter of contract, and the FAA requires courts to honor parties’

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