Mendez v. Bank of America Home Loans Servicing, LP

840 F. Supp. 2d 639, 2012 WL 112506, 2012 U.S. Dist. LEXIS 4595
CourtDistrict Court, E.D. New York
DecidedJanuary 14, 2012
DocketNo. 11-cv-1516 (ADS)(GRB)
StatusPublished
Cited by31 cases

This text of 840 F. Supp. 2d 639 (Mendez v. Bank of America Home Loans Servicing, LP) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mendez v. Bank of America Home Loans Servicing, LP, 840 F. Supp. 2d 639, 2012 WL 112506, 2012 U.S. Dist. LEXIS 4595 (E.D.N.Y. 2012).

Opinion

MEMORANDUM OF DECISION AND ORDER

SPATT, District Judge.

The Plaintiff in this case, Gilberto Mendez, brings this action against the Defendant Bank of America Home Loans Servicing, LP, a subsidiary of Bank of America, N.A. (the “Defendant” or “BAC”), on behalf of himself and all others similarly situated, alleging common law claims for breach of contract, breach of the implied covenant of good faith and fair dealing, and promissory estoppel, as well violations of the New York General Business Law § 349. The Defendant has filed a motion to dismiss the Plaintiffs claims pursuant to Federal Rule of Civil Procedure (“Fed. R. Civ.P.”) 12(b)(6), for failure to state a claim upon which relief can be granted. For the reasons set forth below, the Court grants the Defendant’s motion in part and denies it in part.

I. BACKGROUND

The following facts are drawn from the Plaintiffs complaint and the documents that were incorporated by reference in the complaint. See Doherty v. Am. Home Prods. Corp., 216 F.3d 1071, No. 99 Civ. 9533 (Table), at *2 (2d Cir.2000) (“We also consider the Option Plans and April 11 letter because they are referenced in the complaint and form the sole basis for the [643]*643complaint.”); Steger v. Delta Airlines, 382 F.Supp.2d 382, 385 (E.D.N.Y.2005) (“Because the Plan is directly referenced in the complaint and is the basis of this action, the Court may consider the Plan in deciding the motion to dismiss.”).

A. The Alleged Mortgage Modification Agreement

The Plaintiff, Gilberto Mendez, is a homeowner with a mortgage on his primary residence. For several years prior to April 2009, this mortgage was serviced by Countrywide Home Loans Servicing LP (“Countrywide”). As of March 23, 2009, Mendez had fallen three months behind on his monthly mortgage payments, which totaled $2,794.50 per month. Therefore, the Plaintiff requested a loan modification from Countrywide. On March 26, 2009, Mendez received an offer from Countrywide entitled a “Step Rate” home loan modification offer, which was part of Countrywide’s Homeownership Retention Program. This offer provided a ten year interest only payment period and would reduce the Plaintiffs monthly mortgage payments to approximately $984.94, plus taxes and insurance. It would also resolve any past due amounts. After the ten year payment period expired, Mendez would be required to make monthly payments of combined principal and interest according to a specific interest rate schedule as set forth in the offer.

Of particular importance, the offer letter sent by Countrywide to the Plaintiff stated that:

To Accept the Enclosed Modification, Here’s What You Need To Do
1. Carefully review all documentation enclosed....
2. Sign and date the enclosed document in the presence of a notary....
3. Include any and all of the following income information applicable to your situation with your signed and notarized loan-modification agreement:
a. Copies of two recent ... paystubs for each income earner, and/or
b. Copies of your past three banks statements if ... you are self-employed, or if you have any other sources of Income ...
4.Return the signed documents to us in the pre-paid FedEx envelope no later than April 26, 2009 in order for it to take effect.

(Def. Ex. 1) (emphasis added). In addition, under a section of the offer titled “Important Terms”, the offer stated to “Remember to include copies of your paychecks and/or bank statements along with your loan modification documents in the Federal Express envelope by the date indicated above.” It also specified “that this offer is contingent upon verification of your income. Even if you sign and return the loan modification documents; this modification will not take effect if we are not able to verify your income.”

The Complaint alleges that “Mendez signed and accepted the offer, had his signature notarized, and returned the executed agreement to Countrywide in April 2009.” (Compl. at ¶ 11.) It goes on to state that at some time after returning the executed loan modification agreement to Countrywide, at an unspecified date, Mendez called to inquire about his loan modification and was told that Countrywide was now operating as BAC. The Defendant told Mendez that certain documents necessary to support his loan modification, such as his income statement, were missing and/or had not been received by BAC. Mendez alleges that he promptly provided the requested documents to the Defendant.

In June 2009, and for at least the next three months, the Plaintiff began making mortgage payments to the Defendant in [644]*644the amount set forth in the loan modification agreement with Countrywide. However, BAC refused to accept these mortgage payments and returned them to Mendez because according to the Defendant, they were partial payments that did not satisfy the original amount due under his mortgage agreement. The Defendant then continued to bill Mendez at approximately $2,794.50 per month, plus late charges of approximately $41.68 per month for the months that he had not paid the $2,794.50 amount in full.

By August 2009, Mendez had again fallen seven months behind on his mortgage payments. When he spoke to the Defendant at that time regarding his monthly payments and the Countrywide loan modification agreement, they directed him to apply for a new loan modification agreement with BAC. He did as instructed and provided all of the necessary documentation in support of his new loan modification application.

Over the next year and a half, Mendez went through the process of applying for a loan modification with the Defendant multiple times. Each time, according to the Plaintiff, BAC would tell him that it needed additional paper work and/or that certain paperwork was missing and needed to be submitted. Often, this paperwork was duplicative documentation that the Defendant already had in its possession. In addition, the Plaintiff alleges that the Defendant in its communications often promised to resolve the Plaintiffs loan modification applications but did not do so in a timely manner.

For instance, on or about January 25, 2010, BAC sent Mendez correspondence that confirmed it had received financial documents in support of his loan modification. A letter sent to Mendez stated ‘Tour request for assistance, along with your personal financial information, has been received .... be aware that receipt of your documentation starts the review process, which may take up to 45 days to complete.” (Compl. at ¶ 16.) However, according to the Plaintiff, BAC did not complete the review process within 45 days as promised. Moreover, nearly identical letters were sent to the Plaintiff on March 15, 2010 and April 13, 2010, although both times BAC once again did not complete the review process within 45 days as promised. The Plaintiff claims that the futileness of the process was especially highlighted and caused in part by the incompetence and inconsistency of BAC’s employed representatives.

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Bluebook (online)
840 F. Supp. 2d 639, 2012 WL 112506, 2012 U.S. Dist. LEXIS 4595, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mendez-v-bank-of-america-home-loans-servicing-lp-nyed-2012.