Melissa Kruzel v. Molina Healthcare, Inc.; Molina Healthcare of California

District Court, D. Oregon·Decided April 21, 2026·No. 6:23-cv-01183·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF OREGON

EUGENE DIVISION

MELISSA KRUZEL, Civ. No. 6:23-cv-01183-AA

Plaintiff, OPINION & ORDER

v.

MOLINA HEALTHCARE, INC.; MOLINA HEALTHCARE OF CALIFORNIA,

Defendants. _______________________________________

AIKEN, District Judge. In this putative class action, Plaintiff Melissa Kruzel (“Ms. Kruzel” or “Plaintiff”), on behalf of herself and others, alleges that Defendants Molina Healthcare, Inc. (“MHI”) and Molina Healthcare of California (“MHC”) (collectively “Defendants”) violated the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227, by placing artificial or prerecorded non-emergency voice calls absent prior express consent. Before the Court is Plaintiff’s unopposed Motion for Preliminary Approval of Class Action Settlement, ECF No. 105. For the reasons explained below, the Motion, ECF No. 105, is GRANTED. BACKGROUND Plaintiff alleges that, since early 2021, she has received at least thirty calls to her telephone number about Defendants’ Wellness Rewards Program, Second Am. Compl. (“SAC”) ¶¶ 42–43, 47–51, ECF No. 84, “intended for someone other than [her,]” First Kruzel Decl. ¶¶ 5, 11, 16, ECF No. 47; Second Kruzel Supp. Decl. ¶¶ 9– 11, ECF No. 70-1, at least seven of which were artificial or prerecorded voice messages, SAC ¶¶ 47–51, 56, 61, many identical and repetitive, id. ¶¶ 47–51, 56, 61,

and made for non-emergency purposes[,]” id. ¶ 83. Plaintiff affirms that she did not ever have an account with Defendants or their telephone vendors and that she is not and never has been a customer or accountholder with Defendants or their telephone vendors. SAC ¶¶ 67–74; First Kruzel Decl. ¶ 9. PROCEDURAL POSTURE On August 14, 2023, Plaintiff commenced this action against MHI. See Compl., ECF No. 1. On February 13, 2024, Plaintiff amended her Complaint to add Defendant MHC. See FAC, ECF No. 31. On June 30, 2025, MHI moved to dismiss for lack of

personal jurisdiction. See Def. Mot., ECF No. 86. The Court denied the motion. See Opinion & Order, ECF No. 97. On December 31, 2025, the parties filed a Joint Notice of Settlement, ECF No. 103. Plaintiff now files a Motion for Preliminary Approval of Class Action Settlement. Defendants do not oppose the motion. LEGAL STANDARD A class action may not be settled without court approval. Fed. R. Civ. P. 23(e). When the parties to a putative class action reach a settlement agreement before class certification, “courts must peruse the proposed compromise to ratify both the

propriety of the certification and the fairness of the settlement.” Staton v. Boeing Co., 327 F.3d 938, 952 (9th Cir. 2003). At the preliminary stage, the court must first assess whether a class exists. Id. (citing Amchem Prods. Inc. v. Windsor, 521 U.S. 591, 620 (1997)). Second, the court must determine whether the proposed settlement “is fundamentally fair, adequate, and reasonable.” Hanlon v. Chrysler Corp., 150 F.3d 1011, 1026 (9th Cir. 1998). “District courts must be skeptical of some settlement agreements put before them because they are presented with a ‘bargain proffered for

. . . approval without benefit of an adversarial investigation.”’ Id. at 1021 (quoting Amchem Prods. Inc., 521 U.S. at 593). Finally, after the court grants preliminary approval and after notice is given to class members, the court then determines whether final approval is warranted. Nat'l Rural Telecomms. Coop. v. DIRECTV, Inc., 221 F.R.D. 523, 525 (C.D. Cal. 2004). DISCUSSION I. Conditional Class Certification For settlement purposes, Plaintiff requests conditional certification of the

following class: All persons throughout the United States (1) to whom Molina Healthcare, Inc. or Molina Healthcare of California placed, or Icario, Inc. placed on behalf of Molina Healthcare, Inc. or Molina Healthcare of California, a call, (2) directed to a number assigned to a cellular telephone, but not assigned to a person who has or had an account or plan with Molina Healthcare, Inc. or Molina Healthcare of California, (3) which Molina Healthcare, Inc., Molina Healthcare of California or Icario, Inc. dispositioned as Wrong Number in its records and is one of the numbers that appears in either MOLINA_006055 or ICARIO000017 (4) in connection with which Molina Healthcare, Inc., or Molina Healthcare of California or Icario, Inc. used an artificial or prerecorded voice, (5) from May 30, 2021 through the date of preliminary approval. Pl. Mot. at 1. To certify a class under Federal Rule of Civil Procedure 23, a plaintiff must satisfy the numerosity, commonality, typicality, and adequacy requirements of Rule 23(a) and must show that Rule 23(b) provides a basis for certifying the proposed class. Fed. R. Civ. P. 23(a)&(b).

A. Rule 23(a) Rule 23(a) sets out four prerequisites to certify a class. Plaintiff meets all of them. 1. Numerosity Rule 23(a)(1) provides that a class action may be maintained only if “the class is so numerous that joinder of all members is impracticable.” Fed. R. Civ. P. 23(a)(1). Though numerosity does not require a specific number of class members, as a rough rule of thumb, approximately forty members is sufficient. Giles v. St. Charles Health

Sys., Inc., 294 F.R.D. 585, 590 (D. Or. 2013). Plaintiff contends that “Defendants delivered, or caused to be delivered, artificial or prerecorded voice messages to 18,794 telephone numbers assigned to a cellular telephone service, where the recipients of the artificial or prerecorded voice messages are alleged to have not had an account or plan with Defendants (i.e., they were allegedly wrong numbers).” Pl. Mot. at 5. Even if only a fraction of settlement

class members opt in to the settlement, the class will be too numerous to practicably join all members. The numerosity requirement is met. 2. Commonality Rule 23(a)(2) requires a plaintiff to show that “there are questions of law or fact common to the class[.]” Fed. R. Civ. P. 23(a)(2). The plaintiff must show that class members have suffered the same injury. Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 350 (2011) (internal citation and quotation marks omitted). The threshold requirement of commonality is not high. Giles, 294 F.R.D. at 590. Class members need not have every issue in common—only a single significant question of law or fact. Chastain v. Cam, No. 3:13-CV-01802-SI, 2016 WL 1572542, at *6 (D. Or. Apr.

19, 2016). Here, Plaintiff contends that the putative class members have in common three significant issues of law and fact: (1) whether Defendants used, or caused to be used, an artificial or prerecorded voice to make non-emergency calls absent prior express consent to each putative class member; (2) whether each putative class member suffered the same injury—a receipt of at least one call made by Defendants in

violation of the TCPA; and (3) whether liability attaches to wrong number calls made by Defendants. Pl. Mot. at 7. The Court concludes that questions of law and fact are common to all members of the settlement class. The commonality requirement is met. 3.

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Melissa Kruzel v. Molina Healthcare, Inc.; Molina Healthcare of California, (D. Or. 2026).

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