McConnell v. Ritz-Carlton Watertower

39 F. App'x 417
CourtCourt of Appeals for the Seventh Circuit
DecidedJune 25, 2002
DocketNo. 01-4313
StatusPublished
Cited by3 cases

This text of 39 F. App'x 417 (McConnell v. Ritz-Carlton Watertower) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McConnell v. Ritz-Carlton Watertower, 39 F. App'x 417 (7th Cir. 2002).

Opinion

ORDER

Judith McConnell, who is over 40 years old, appeals from the district court’s grant of summary judgment in favor of her former employer, the Ritz-Carlton Watertower, on her claim that Ritz-Carlton fired her in violation of the Age Discrimination in Employment Act, 29 U.S.C. §§ 621-34. Because the district court correctly concluded that McConnell failed to establish a genuine issue whether she was discharged [418]*418because of her age, rather than her poor job performance, we affirm.

McConnell worked as the membership director of the Carlton Club, a private club in the hotel, from October 1999 to April 2000. As membership director McConnell completed club membership reports, solved membership problems, entertained members, originated ideas for membership events, and attended those events. McConnell also solicited new club members through direct mailings. Although McConnell supervised two employees (the club’s daytime and nighttime receptionists), who assisted with the club’s mailings and newsletters, McConnell had ultimate responsibility for ensuring proper preparation of the mailings. As membership director McConnell reported directly to the club’s managing director, Pedro Dos Santos.

In January 2000 Dos Santos prepared a 90-day written review of McConnell’s performance. In his review Dos Santos told McConnell that her progress and familiarization with her department had been slow. He also said that she needed to improve her concentration, time management, involvement with members, research of the club, and “superior attitude” toward younger managers. Dos Santos concluded the review, however, by telling McConnell that she should take his comments positively and that he had total confidence in her ability to succeed at the job. In January Dos Santos also sent an email to McConnell (on which the daytime and nighttime receptionists were copied), noting that the club had fallen behind its mailing goals in 1999 and that McConnell needed to concentrate on the problem to ensure that mailings did not lag in 2000.

In March Dos Santos sent another email expressing concern about the club’s membership mailings. Although the club’s marketing plan called for 2,200 total mailings per month, the club sent only 632 mailings in January and 1,329 mailings in February. Dos Santos suspected that the staff did not receive the help or support they needed and that McConnell had failed to concentrate on the problem. McConnell reassured Dos Santos that the mailings would be caught up by the end of the month, and with the help of the club’s catering manager and its catering coordinator, McConnell sent 4,400 mailings in March. According to an email sent by Dos Santos, which congratulated everyone who worked on the March mailings, these efforts produced seventeen new memberships.

In April McConnell went on vacation for the Easter weekend. When she returned, Dos Santos informed her that she had been fired. In a memorandum to hotel general manager Thomas Kelly and human resources director Lisa Jensen—both of whom approved Dos Santos’s original recommendation to hire McConnell and his recommendation to fire her—Dos Santos provided several reasons for the discharge. Dos Santos said that despite his counseling McConnell did not progress as expected and misunderstood the role of a manager and the company’s philosophy toward employees. According to Dos Santos, McConnell created an unhealthy office environment, and her “disgraceful way and style of communication” caused poor teamwork. Dos Santos also said that McConnell inappropriately used email in sensitive situations, isolated herself from members, created a “negative perception” with the hotel’s department heads and planning committee, and always thought she was right and others were wrong. In an affidavit submitted to the district court, Dos Santos further attested that he based his recommendation partly on McConnell’s failure to meet mailing goals and that he considered McConnell’s reliance on help from the club’s catering manager and its catering coordinator as evidence of McConnell’s problems with the mailings.

[419]*419After receiving a right to sue letter from the EEOC, McConnell commenced this action, claiming that Ritz-Carlton discharged her because of her age and alleged disability (a gallbladder problem that required surgery). The district court dismissed the disability discrimination claim under Federal Rule of Civil Procedure 12(b)(6), and that determination is not contested on appeal. We review the district court’s grant of summary judgment on the age discrimination claim de novo. McConnell does not argue that she presented direct evidence of age discrimination. She instead relied on the indirect method of proof established in McDonnell Douglas Corp. v. Green, 411 U.S. 792, 93 S.Ct. 1817, 36 L.Ed.2d 668 (1973). The district court determined that McConnell established a prima facie case under McDonnell Douglas, but we need not address this conclusion explicitly. As is often the case, the inquiry under McDonnell Douglas focuses on one element of the prima facie case—whether McConnell was fulfilling Ritz-Carlton’s legitimate performance expectations—and on whether Ritz-Carlton’s contention that McConnell did not perform as expected is a pretext. We therefore analyze the issue of McConnell’s performance only once. See, e.g., Simmons v. Chicago Bd. of Educ., 289 F.3d 488, 492 (7th Cir.2002).

Ritz-Carlton identifies a number of examples of deficient performance. According to Dos Santos, McConnell did not progress as expected, misunderstood the role of a manager and the company’s philosophy toward employees, created an unhealthy office environment, caused poor teamwork, used email inappropriately, isolated herself from members, created a negative perception with hotel management, always thought she was right and others were wrong, and failed to meet mailing goals. McConnell disagrees with these criticisms, but her own subjective assessment of her performance is not evidence that she met performance expectations, see Denisi v. Dominick’s Finer Foods, Inc., 99 F.3d 860, 865-66 (7th Cir.1996), or that Dos Santos lied in his evaluation, see Fortier v. Ameritech Mobile Communications, Inc., 161 F.3d 1106, 1114 (7th Cir.1998).

And McConnell has not supplied any objective evidence that might call into doubt Dos Santos’s reasons for recommending her termination. See Logan v. Kautex Textron N. Am., 259 F.3d 635, 640-41 (7th Cir.2001); Sattar v. Motorola, Inc., 138 F.3d 1164, 1170 (7th Cir.1998). She comes closest by asserting that Dos Santos could not have legitimately considered the shortfall in the club’s mailings since she had the club on track to meet its mailing goals when she was fired. Dos Santos, though, said that he based his recommendation to terminate

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39 F. App'x 417, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mcconnell-v-ritz-carlton-watertower-ca7-2002.