McCabe v. Tire Web LLC dba Online Tires

District Court, E.D. Wisconsin·Decided September 11, 2024·No. 2:23-cv-00459·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

MELISSA MCCABE,

Plaintiff, Case No. 23-cv-459-pp v.

TIRE WEB LLC, d/b/a Online Tires,

Defendant.

ORDER GRANTING PLAINTIFF’S MOTION FOR DEFAULT JUDGMENT, GRANTING PLAINTIFF’S REQUEST FOR INJUNCTIVE RELIEF AND DENYING PLAINTIFF’S REQUEST FOR DECLARATORY JUDGMENT (DKT. NO. 12)

On April 8, 2023, the plaintiff filed a complaint alleging that the defendant had violated Title III of the Americans with Disabilities Act (“ADA”), 42 U.S.C. §12181 et seq., because the website onlinetires.com is not formatted to allow a legally blind customer like the plaintiff to access its content. Dkt. No. 1. The affidavit of service reflects that the summons and complaint were served on May 12, 2023. Dkt. No. 5. The defendant never has responded to the complaint or filed an appearance. On July 10, 2023, the plaintiff asked the clerk to enter default, dkt. no. 6, and the clerk did so the next day. On February 16, 2024, after the plaintiff had attempted multiple times to contact the defendant to discuss settlement (as documented in plaintiff’s status reports, Dkt. Nos. 8, 10), the plaintiff filed the instant motion for default judgment, seeking declaratory and injunctive relief. I. Entry of Default Federal Rule of Civil Procedure 55 requires a two-step process before the entry of default judgment. A party first must seek an entry of default based on the opposing party’s failure to plead. Fed. R. Civ. P. 55(a). This means that the

court must assure itself that the defendant was aware of the suit and still did not respond. Under Fed. R. Civ. P. 4, plaintiffs may serve a corporate defendant using the methods allowed by state law in the state where the federal district is located. Fed. R. Civ. P. 4(e)(1), (h)(1)(A). Wisconsin allows plaintiffs to serve a limited liability company by “personally serving the summons upon an officer, director or managing agent of the corporation or limited liability company either within or without this state . . . [or] left in the office of such officer,

director or managing agent with the person who is apparently in charge of the office.” Wis. Stat. §801.11(5)(a). In her motion, the plaintiff represented that she had served the defendant via personal service on May 12, 2023. Dkt. No. 12-1 at 1. The affidavit of service avers that the process server personally delivered the summons, complaint and case opening documents “to the party or person authorized to receive process for the party (1) on: Fri., May. 12, 2023 (2) at:

10:39AM.” Dkt. No. 5. The process server served Vahe Tchaghlassian, identified as “Manager and Authorized to Accept Service” for the defendant, at 4490 Ayres Avenue, Vernon, California 90058. Id. The California Secretary of State’s office identifies Tire Web, LLC as a California limited liability company having its principal address at 4490 Ayers Avenue, Vernon, California 90058, with a registered agent named Ara Tchaghlassian. https://bizfileonline.sos.ca.gov/search/business. None of the

documents the plaintiff filed clarify whether Ara and Vahe Tchaghlassian are the same person. The affidavit of service identifies Vahe Tchaghlassian as “Manager and Authorized to Accept Service” on behalf of the defendant, and Vahe was served at the defendant’s principal address.1 Dkt. No. 5. But both the affidavit of service and the affidavit submitted by the plaintiff’s counsel aver that Vahe Tchaghlassian was “authorized to accept service.” Dkt. Nos. 5, 12-1. The court finds that service was proper under Wisconsin law as the summons and complaint were, at minimum, left “with the person who [was] apparently in

charge of the office”: manager Vahe Tchaghlassian. II. Plaintiff’s Motion for Default Judgment After the entry of default, the plaintiff may move for default judgment under Rule 55(b). Fed. R. Civ. P. 55(b). When the court determines that a defendant is in default, the court accepts as true the well-pleaded allegations in the complaint. e360 Insight v. The Spamhaus Project, 500 F.3d 594, 602 (7th Cir. 2007). “A default judgment establishes, as a matter of law, that defendants

are liable to plaintiff on each cause of action in the complaint.” Id.

1 The process server stated that he had served the defendant at 4490 Ayres Avenue, which is not a valid address. 4490 Ayers Avenue is. The court believes this was a typo and that the process server served the defendant at 4490 Ayers Avenue. The plaintiff asserts that default judgment is proper because the defendant violated Title III of the ADA by making its website inaccessible to legally blind users who require the use of a screen reader. Dkt. No. 13 at 8–10. Screen reader software “reads the content of a webpage to the user” and

“allow[s] a visually impaired user to effectively use digital platforms.” Dkt. 1 at ¶8 (quoting Andrews v. Blick Art Materials, LLC, Case No. 17-CV-767, 2017 WL 6542466, at *6 (E.D.N.Y. Dec. 21, 2017)). According to the plaintiff, onlinetires.com is inconsistently compatible with screen reader technology. Id. at ¶27. As alleged in the complaint, when attempting to purchase tires from the defendant’s website and attempting to view tires for the particular car in which she is interested, there are several steps a user must go through to select the year, make and model of her car. Id.

The website displays a pop-up window to select the year of the car, which properly is announced to the user with a screen reader. Id. But the next option—selection of the make of the car—is not announced to the screen reader user. Id. This prohibits a screen reader user from locating tires compatible with her car. Id. The plaintiff argues that these barriers deny her the full and equal enjoyment of the defendant’s services in violation of the ADA. The plaintiff asserts that the defendant’s website is a “place of public

accommodation” under the ADA because the Seventh Circuit does not limit places of public accommodation to “physical spaces,” and at least one analogous district court case has held that the Seventh Circuit’s position extends to websites. Dkt. No. 13 at 9 (quoting Wright v. Thread Experiment, LLC, No. 119CV01423SEBTAB, 2021 WL 243604, at *3 (S.D. Ind. Jan. 22, 2021)). The plaintiff argues that because she is legally blind and thus disabled, her inability to purchase tires on the defendant’s website constitutes a violation of the ADA. Id. at 9–10.

A. Jurisdiction The court first must determine whether it has personal jurisdiction over the defendant. e360 Insight, 500 F.3d at 598 (“Default judgments rendered without personal jurisdiction are void.”). Jurisdiction must be proper under both the Constitution’s due process clause and under the state law of the forum state in which the court sits. Adv. Tactical Ordnance Sys., LLC v. Real Action Paintball, Inc., 751 F.3d 796, 800 (7th Cir. 2014). The reach of personal jurisdiction under Wisconsin law is equivalent to personal jurisdiction under

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McCabe v. Tire Web LLC dba Online Tires, (E.D. Wis. 2024).

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