Mattoo v. 24/7, Inc. CA6

CourtCalifornia Court of Appeal
DecidedDecember 18, 2015
DocketH041398
StatusUnpublished

This text of Mattoo v. 24/7, Inc. CA6 (Mattoo v. 24/7, Inc. CA6) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mattoo v. 24/7, Inc. CA6, (Cal. Ct. App. 2015).

Opinion

Filed 12/18/15 Mattoo v. 24/7, Inc. CA6 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SIXTH APPELLATE DISTRICT

ARVINO MATTOO et al., as Trustees, etc., H041398 (Santa Clara County Plaintiffs and Respondents, Super. Ct. No. 1-13-CV240918)

v.

24/7, INC.,

Defendant and Appellant.

In 2001, 24/7 Customer, Inc. (24/7), a newly founded outsourcing company, engaged Rajat Gupta to act as an advisor. Gupta was, at the time, a prominent businessman. In connection with Gupta’s agreement to provide advisory services, 24/7 offered him the option to purchase 84,000 shares of 24/7 stock. At Gupta’s request, 24/7 granted the stock option to the Rajat A. Gupta Family Irrevocable Trust (the Trust). The Trust exercised the option and paid the agreed upon price for the stock. When the shares vested in 2005, 24/7 failed to deliver the stock certificate to the Trust. Nor did 24/7 do so when the Trust first requested the stock certificate in August 2008, or when it made a second request in January 2009. In September 2009, 24/7 informed the Trust that it had no validly exercised stock option. Arvind Mattoo and Kanchan Gupta (the trustees), as trustees of the Trust, sued 24/7 for breach of contract, among other claims, on February 8, 2013. 24/7 asserted numerous affirmative defenses in its answer. The trial court granted summary adjudication to the trustees on their breach of contract claim, rejecting 24/7’s affirmative defenses. The court then ordered specific performance of 24/7’s obligation to issue the stock and stock certificate to the Trust. On appeal, 24/7 contends it raised triable issues of material fact as to the elements of the breach of contract claim and as to its statute of limitations, fraudulent inducement, and equitable estoppel defenses, such that the court erred in granting summary adjudication to the trustees. 24/7 further argues the court relied on inadmissible evidence in granting summary adjudication in favor of the trustees and erred by ordering specific performance. We conclude 24/7 has raised triable issues of material fact as to at least one of its affirmative defenses. Consequently, we reverse and remand with directions. I. FACTUAL AND PROCEDURAL BACKGROUND A. The Services Agreement and the Option Agreement 24/7, co-founded in 2000 by P.V. Kannan, provides business process outsourcing services, such as call center operations. Sometime prior to April 11, 2001, Kannan asked Gupta to act as an advisor to 24/7. Gupta was managing partner of McKinsey & Company and a prominent member in the Southeast Asian business community at the time. In his deposition, Gupta testified that Kannan wanted to “use [him] as an advisor and use [his] name on the advisory board.” Gupta further testified that he made an oral agreement with Kannan to be an advisor to 24/7 (the Services Agreement). According to Gupta, he agreed to give Kannan advice when sought and to introduce Kannan to his contacts as “appropriate.” Gupta testified that he received a stock option in return for the Services Agreement. Kannan declared that, under the Services Agreement, Gupta was to be a member of 24/7’s advisory board, provide advice, and introduce 24/7 “to senior executives at major corporations that might be good candidates for [business process outsourcing] services”; the Services Agreement did not concern the use of Gupta’s name. 2 According to Kannan, he finalized the Services Agreement with Gupta through Anil Kumar, a partner at McKinsey. Kannan declared that he offered to grant Gupta the option to purchase additional shares in exchange for Gupta’s further agreement not to become involved in any way with other business process outsourcing companies. Kannan declared that Kumar said he would communicate that proposal to Gupta and that Kumar “later emailed . . . back and said the proposal was acceptable to Mr. Gupta . . . .” Gupta requested that the stock option be granted to the Trust. On April 11, 2001, 24/7 and the trustees on behalf of the Trust entered into a written agreement (the Option Agreement) for the purchase of 84,000 shares of 24/7 stock at an exercise price of $0.19 per share. The Option Agreement consisted of the “Notice of Grant of Stock Option,” “the Stock Option Agreement,” and “the 2000 Stock Option Plan.” The Notice of Grant of Stock Option provided the shares would vest over a four year period, with the last of the shares vesting on April 11, 2005. The Stock Option Agreement authorized 24/7 to repurchase unvested shares under certain circumstances. It also contained an integration clause stating “[t]he Notice [of Grant of Stock Option], this [Stock] Option Agreement and the [Stock Option] Plan constitute the entire understanding and agreement of the [Trust] and [24/7] with respect to the subject matter contained herein or therein and supersedes any prior agreements, understandings, restrictions, representations, or warranties among the [Trust] and [24/7] with respect to such subject matter.” The Stock Option Plan stated that its “purpose” was “to advance the interests of [24/7] and its shareholders by providing an incentive to attract, retain and reward persons performing services for [24/7] and by motivating such persons to contribute to the growth and profitability of [24/7].” It further provided that “Options may be granted only to Employees, Consultants, and Directors,” including “prospective Employees, prospective Consultants and prospective Directors to whom Options are granted in connection with written offers of an employment or other service relationship with [24/7].” 3 On April 11, 2001, Kannan sent Gupta a letter enclosing the Option Agreement. It stated, in part: “As a token of appreciation for the guidance and support provided during the early stages of the formation of 24/7Customer.com Inc., I would like to grant you a stock option . . . subject to approval by the Board of Directors.” The letter closed with: “We look forward to your continued guidance and support.” Kannan declared that he used the “guidance and support” language at Kumar’s request. Kumar denied supplying that language at deposition. Kannan further declared that Kumar discouraged him from preparing a separate written agreement concerning “what . . . Gupta had agreed to do in return for the options.” Kannan testified at deposition that he knew Gupta could not provide consulting services to 24/7 because of his ongoing obligations to McKinsey. The Trust provided written notice that it was exercising its option to purchase all 84,000 shares on April 11, 2001, and tendered a check for $15,960 (the cost of the shares at the $0.19 exercise price). 24/7 acknowledged receipt of the executed stock option paperwork and cashed the check. B. Gupta’s Performance Under the Services Agreement Kannan declared Gupta never introduced 24/7 to any potential customers. At his deposition, Gupta recalled speaking to at least one company about using 24/7 as a vendor and introducing Kumar to companies so that Kumar could, in turn, introduce them to 24/7. Gupta further testified that Kannan asked to be introduced to the CEOs of large companies, such as AT&T. Gupta told Kannan that such introductions would be inappropriate because CEOs of large institutions generally do not make decisions about business process outsourcing vendors. C. Gupta’s Involvement With Other Start Ups At his deposition, Gupta testified that many young entrepreneurs came to him for advice and that he was “keen to help” them. “Sometimes [he] invested in [those entrepreneurs’] companies as an angel investor. Sometimes, . . .

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Mattoo v. 24/7, Inc. CA6, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mattoo-v-247-inc-ca6-calctapp-2015.