Mary Herkert v. Frank Bisignano

CourtCourt of Appeals for the Fourth Circuit
DecidedAugust 14, 2025
Docket24-1420
StatusPublished

This text of Mary Herkert v. Frank Bisignano (Mary Herkert v. Frank Bisignano) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mary Herkert v. Frank Bisignano, (4th Cir. 2025).

Opinion

USCA4 Appeal: 24-1420 Doc: 37 Filed: 08/14/2025 Pg: 1 of 20

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 24-1420

MARY FRANCES HERKERT,

Plaintiff – Appellant,

v.

FRANK BISIGNANO, Commissioner, Social Security Administration,

Defendant – Appellee.

Appeal from the United States District Court for the District of Maryland, at Baltimore. Lydia Kay Griggsby, District Judge. (1:22-cv-03139-LKG)

Argued: March 18, 2025 Decided: August 14, 2025

Before GREGORY and HARRIS, Circuit Judges, and KEENAN, Senior Circuit Judge.

Vacated and remanded by published opinion. Judge Harris wrote the opinion, in which Judge Gregory and Judge Keenan joined.

ARGUED: Kristen Jean Farr, THE LAW FIRM OF KRISTEN J. FARR, Washington, D.C., for Appellant. Matthew T. Shea, OFFICE OF THE UNITED STATES ATTORNEY, Baltimore, Maryland, for Appellee. ON BRIEF: Erek L. Barron, United States Attorney, OFFICE OF THE UNITED STATES ATTORNEY, Baltimore, Maryland, for Appellee. USCA4 Appeal: 24-1420 Doc: 37 Filed: 08/14/2025 Pg: 2 of 20

PAMELA HARRIS, Circuit Judge:

The plaintiff in this employment discrimination case, Mary Herkert, is a Social

Security Administration employee with a disability. According to Herkert, when she

requested scheduled telework as an accommodation for her medical needs, her request was

denied, and she informed her supervisors of her intent to pursue equal employment

opportunity remedies. Shortly after that, Herkert says, she was reassigned to a less

desirable position at the agency, where she was able to telework as requested.

Herkert sued in federal district court, claiming that her reassignment was

discriminatory and retaliatory, and that it failed to reasonably accommodate her disability.

The district court granted summary judgment to the defendant, the Commissioner of the

Social Security Administration. The court reasoned, in part, that Herkert could not show

the adverse employment action required for her discrimination and retaliation claims

because her reassignment did not work a “significant” change in her employment status.

Since the district court ruling, the Supreme Court has clarified that a plaintiff like

Herkert, challenging a job transfer as discriminatory, need not show a “significant” change

in working conditions to establish an adverse employment action. Muldrow v. City of St.

Louis, 601 U.S. 346 (2024). In light of Muldrow, we cannot say, as a matter of law, that

Herkert’s reassignment was insufficiently “adverse” to support her claims. And although

the district court also relied on the purportedly “voluntary” nature of Herkert’s

reassignment to reject her claims, we think genuine factual disputes preclude summary

judgment on that issue, too. Accordingly, and for the reasons detailed below, we vacate

the judgment of the district court and remand for further proceedings.

2 USCA4 Appeal: 24-1420 Doc: 37 Filed: 08/14/2025 Pg: 3 of 20

I.

A.

Plaintiff Mary Herkert suffers from multiple physical disabilities, including severe

renal impairment, pulmonary impairment, and spondylosis. Between December 2015 and

October 2017, she was employed as a “Branch Chief” by the Social Security

Administration’s (“SSA”) Office of Buildings Management (“OBM”), a GS-13 position

on the federal government pay scale. In this role, Herkert served in a supervisory capacity

and was responsible for the oversight of building management services for the SSA.

Pursuant to SSA policy, building managers were generally allowed to telework one day

per week. Herkert requested, and consistently received, additional telework days as an

accommodation for her medical conditions.

Beyond these basic points of agreement, the parties’ factual accounts diverge in

important respects. The story picks up in the spring of 2017. According to the

Commissioner, Herkert’s job performance began to falter at that point. Herkert tells it

differently, pointing to the “fully successful” rating she received in her April 2017

performance review and averring that she was never informed of any performance issues

during that period.

The first pivotal event occurred on July 17, 2017, when Herkert met with her

supervisor, Sandra Eddington. Herkert requested a scheduled telework arrangement to

replace the ad hoc accommodations she had been granted in the past, and offered to submit

a formal accommodation request. According to Herkert, Eddington advised that a formal

3 USCA4 Appeal: 24-1420 Doc: 37 Filed: 08/14/2025 Pg: 4 of 20

request was not necessary and that additional telework would continue to be approved on

an as-needed basis. But, Herkert says, that is not what happened. Instead, after the July

17 meeting she began to face increased scrutiny and hostility from Eddington, and the

denial of previously approved telework without explanation.

The following month, in August 2017, Herkert met with two more senior SSA

supervisors. According to Herkert, she sought the meeting to pursue her request for

scheduled telework of two days per week to accommodate her medical issues, and to

discuss Eddington’s post-July 17 denials of telework and “harassment.” J.A. 248. One of

the supervisors, Herkert says, confirmed the denial of her request for scheduled telework

as against SSA policy. Herkert expressed her objections and her intent to “escalate” her

accommodation request through “EEO” – equal employment opportunity – channels. Id.

Herkert then filed a formal accommodation request with the SSA.

In September, Eddington discussed with Herkert concerns about Herkert’s delay in

completing a work project – the first time, according to Herkert, any of her supervisors had

raised an issue with her job performance. A few days later, Herkert sought equal

employment opportunity counseling, citing harassment, failure to approve a reasonable

accommodation, and hostile work environment. And a few days after that, an SSA Agency

Medical Officer determined that Herkert had a disabling condition under the terms of the

Rehabilitation Act and that her requested scheduled telework accommodation would be

“reasonable and effective.” J.A. 249.

Things came to a head on September 27, 2017, when Herkert was called into a

meeting with Eddington and the two more senior supervisors who had been present at her

4 USCA4 Appeal: 24-1420 Doc: 37 Filed: 08/14/2025 Pg: 5 of 20

August meeting. According to Herkert, she was told that because of performance issues,

she was being reassigned to a management analyst position within OBM. In that new

position, Herkert says, she would no longer have supervisory responsibilities; instead, she

would fill a position she was then supervising. In Herkert’s view, this reassignment was a

“demotion,” mostly because it stripped her of her supervisory authority and duties but also

because it was less prestigious, less interesting, and provided less room for advancement.

J.A. 13. In the Commissioner’s view, however, the reassignment was not a demotion but

instead a “lateral move” that would keep Herkert at the same GS-13 pay grade with the

same salary and benefits. J.A. 327.

The following Monday, on October 2, 2017, Herkert met with Jim Julian, a Deputy

Associate Commissioner at the SSA, to discuss her reassignment. As a substitute for her

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Dixon v. United States
548 U.S. 1 (Supreme Court, 2006)
Baird v. Rose
192 F.3d 462 (Fourth Circuit, 1999)
Edmonson v. Potter
118 F. App'x 726 (Fourth Circuit, 2004)
Foster v. University of Maryland-Eastern Shore
787 F.3d 243 (Fourth Circuit, 2015)
Yasmin Reyazuddin v. Montgomery County, Maryland
789 F.3d 407 (Fourth Circuit, 2015)
Aaron Carter v. L. Fleming
879 F.3d 132 (Fourth Circuit, 2018)
Hannah P. v. Daniel Coats
916 F.3d 327 (Fourth Circuit, 2019)
Viola Laird v. Fairfax County, Virginia
978 F.3d 887 (Fourth Circuit, 2020)
Michael Wirtes v. City of Newport News
996 F.3d 234 (Fourth Circuit, 2021)
Marie Laurent-Workman v. Christine Wormuth
54 F.4th 201 (Fourth Circuit, 2022)
Muldrow v. City of St. Louis
601 U.S. 346 (Supreme Court, 2024)

Cite This Page — Counsel Stack

Bluebook (online)
Mary Herkert v. Frank Bisignano, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mary-herkert-v-frank-bisignano-ca4-2025.