Mary Herkert v. Frank Bisignano

Court of Appeals for the Fourth Circuit·Decided August 14, 2025·No. 24-1420·Published

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 24-1420

MARY FRANCES HERKERT, Plaintiff – Appellant,

v.

FRANK BISIGNANO, Commissioner, Social Security Administration, Defendant – Appellee.

Appeal from the United States District Court for the District of Maryland, at Baltimore. Lydia Kay Griggsby, District Judge. (1:22-cv-03139-LKG)

Argued: March 18, 2025 Decided: August 14, 2025

Before GREGORY and HARRIS, Circuit Judges, and KEENAN, Senior Circuit Judge.

Vacated and remanded by published opinion. Judge Harris wrote the opinion, in which Judge Gregory and Judge Keenan joined.

ARGUED: Kristen Jean Farr, THE LAW FIRM OF KRISTEN J. FARR, Washington, D.C., for Appellant. Matthew T. Shea, OFFICE OF THE UNITED STATES ATTORNEY, Baltimore, Maryland, for Appellee. ON BRIEF: Erek L. Barron, United States Attorney, OFFICE OF THE UNITED STATES ATTORNEY, Baltimore, Maryland, for Appellee.

PAMELA HARRIS, Circuit Judge:

The plaintiff in this employment discrimination case, Mary Herkert, is a Social Security Administration employee with a disability. According to Herkert, when she requested scheduled telework as an accommodation for her medical needs, her request was denied, and she informed her supervisors of her intent to pursue equal employment opportunity remedies. Shortly after that, Herkert says, she was reassigned to a less desirable position at the agency, where she was able to telework as requested.

Herkert sued in federal district court, claiming that her reassignment was discriminatory and retaliatory, and that it failed to reasonably accommodate her disability. The district court granted summary judgment to the defendant, the Commissioner of the Social Security Administration. The court reasoned, in part, that Herkert could not show the adverse employment action required for her discrimination and retaliation claims because her reassignment did not work a “significant” change in her employment status.

Since the district court ruling, the Supreme Court has clarified that a plaintiff like Herkert, challenging a job transfer as discriminatory, need not show a “significant” change in working conditions to establish an adverse employment action. Muldrow v. City of St. Louis, 601 U.S. 346 (2024). In light of Muldrow, we cannot say, as a matter of law, that Herkert’s reassignment was insufficiently “adverse” to support her claims. And although the district court also relied on the purportedly “voluntary” nature of Herkert’s reassignment to reject her claims, we think genuine factual disputes preclude summary judgment on that issue, too. Accordingly, and for the reasons detailed below, we vacate the judgment of the district court and remand for further proceedings.

I.

A.

Plaintiff Mary Herkert suffers from multiple physical disabilities, including severe renal impairment, pulmonary impairment, and spondylosis. Between December 2015 and October 2017, she was employed as a “Branch Chief” by the Social Security Administration’s (“SSA”) Office of Buildings Management (“OBM”), a GS-13 position on the federal government pay scale. In this role, Herkert served in a supervisory capacity and was responsible for the oversight of building management services for the SSA. Pursuant to SSA policy, building managers were generally allowed to telework one day per week. Herkert requested, and consistently received, additional telework days as an accommodation for her medical conditions.

Beyond these basic points of agreement, the parties’ factual accounts diverge in important respects. The story picks up in the spring of 2017. According to the Commissioner, Herkert’s job performance began to falter at that point. Herkert tells it differently, pointing to the “fully successful” rating she received in her April 2017 performance review and averring that she was never informed of any performance issues during that period.

The first pivotal event occurred on July 17, 2017, when Herkert met with her supervisor, Sandra Eddington. Herkert requested a scheduled telework arrangement to replace the ad hoc accommodations she had been granted in the past, and offered to submit a formal accommodation request. According to Herkert, Eddington advised that a formal

request was not necessary and that additional telework would continue to be approved on an as-needed basis. But, Herkert says, that is not what happened. Instead, after the July 17 meeting she began to face increased scrutiny and hostility from Eddington, and the denial of previously approved telework without explanation.

The following month, in August 2017, Herkert met with two more senior SSA supervisors. According to Herkert, she sought the meeting to pursue her request for scheduled telework of two days per week to accommodate her medical issues, and to discuss Eddington’s post-July 17 denials of telework and “harassment.” J.A. 248. One of the supervisors, Herkert says, confirmed the denial of her request for scheduled telework as against SSA policy. Herkert expressed her objections and her intent to “escalate” her accommodation request through “EEO” – equal employment opportunity – channels. Id. Herkert then filed a formal accommodation request with the SSA.

In September, Eddington discussed with Herkert concerns about Herkert’s delay in completing a work project – the first time, according to Herkert, any of her supervisors had raised an issue with her job performance. A few days later, Herkert sought equal employment opportunity counseling, citing harassment, failure to approve a reasonable accommodation, and hostile work environment. And a few days after that, an SSA Agency Medical Officer determined that Herkert had a disabling condition under the terms of the Rehabilitation Act and that her requested scheduled telework accommodation would be “reasonable and effective.” J.A. 249.

Things came to a head on September 27, 2017, when Herkert was called into a meeting with Eddington and the two more senior supervisors who had been present at her

August meeting. According to Herkert, she was told that because of performance issues, she was being reassigned to a management analyst position within OBM. In that new position, Herkert says, she would no longer have supervisory responsibilities; instead, she would fill a position she was then supervising. In Herkert’s view, this reassignment was a “demotion,” mostly because it stripped her of her supervisory authority and duties but also because it was less prestigious, less interesting, and provided less room for advancement. J.A. 13. In the Commissioner’s view, however, the reassignment was not a demotion but instead a “lateral move” that would keep Herkert at the same GS-13 pay grade with the same salary and benefits. J.A. 327.

The following Monday, on October 2, 2017, Herkert met with Jim Julian, a Deputy Associate Commissioner at the SSA, to discuss her reassignment. As a substitute for her reassignment to the OBM management analyst position, Herkert says, Julian offered her a different GS-13 management analyst position: still without supervisory authority, but in a different SSA office that would “at least remove [her] from the hostile, harassing and retaliatory work environment” she was then experiencing at OBM. J.A. 249. But according to Herkert, it was one reassignment or the other; it “was made clear” that she could not keep her supervisory job as a Branch Chief. Id. “[R]eluctantly,” Herkert says, she accepted the management analyst position proposed by Julian as the “least worst” alternative. Id. at 249–50. As the Commissioner emphasizes, Herkert also expressed her appreciation to Julian, writing that she was “very excited having the opportunity” he had offered and “most grateful to [him] for making it happen.” J.A. 196.

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