Marshall v. Novant Health, Inc.

CourtDistrict Court, W.D. North Carolina
DecidedSeptember 17, 2020
Docket3:18-cv-00633
StatusUnknown

This text of Marshall v. Novant Health, Inc. (Marshall v. Novant Health, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Marshall v. Novant Health, Inc., (W.D.N.C. 2020).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION 3:18-cv-00633-MOC-DCK

YVETTE MARSHALL, on behalf of ) herself and all other similarly situated, ) ) Plaintiffs, ) ) vs. ) ) ORDER NOVANT HEALTH, INC., ) ) Defendants, ) _______________________________________ )

THIS MATTER comes before the Court on a Motion for Summary Judgment by Novant Health Inc. (Doc. No. 28). Also pending is a Motion for Conditional Certification and Judicial Notice Under 29 U.S.C. § 216(b) filed by Yvette Marshall (Doc. No. 43), and a Motion to Strike the Motion for Conditional Certification filed by Novant Health Inc. (Doc. No. 46). I. BACKGROUND A. Procedural Background Plaintiff Yvette Marshall (“Marshall”) filed this action against her former employer Defendant Novant Health Inc. (“Novant”) on November 26, 2018, while still working for Novant. Marshall’s Complaint alleges that Novant violated the Federal Labor Standards Act (“FLSA”), 29 U.S.C §§ 201 et seq., and the North Carolina Wage and Hour Act (“NCWHA”), N.C. GEN. STAT. § 95-25.1 et seq., by failing to compensate her and other similarly situated hourly employees for all hours worked. Specifically, Marshall alleges that Novant violated the FLSA by (1) failing to pay her an appropriate overtime rate; and (2) failing to pay her overtime for work she performed during meal breaks. Based on these same, unpaid meal-break allegations, Marshall also claims she was deprived of regular (non-overtime) wages in violation of the NCWHA. Novant filed the pending summary judgment motion on August 7, 2019. Marshall filed a Response, and Novant filed a Reply. On March 3, 2020, Marshall filed a Motion for Conditional Certification and Judicial Notice Under 29 U.S.C. § 216(b). On March 12, 2020, Novant filed a Motion to Strike Marshall’s Motion for Conditional Certification. The Court held a hearing on all

three motions on June 19, 2020. Thus, this matter is ripe for disposition. B. Factual Background Novant’s Timekeeping Policies Novant is a nonprofit corporation that supports a number of tax-exempt subsidiaries comprising the Novant Health system. The Novant Health system includes hundreds of locations throughout North Carolina and elsewhere, including hospitals, physician clinics, urgent care clinics, express care centers, surgical centers, and imaging centers, which provide an array of health care services. (Doc. No. 28, Ex. 1, Decl. of L. Massey (“Massey Decl.”) at ¶ 2; Doc. No. 22 at ¶ 10).

Novant maintains written policies related to timekeeping, meal periods, and compensation for the employees of its affiliated entities. (Doc. No. 25, Ex. 2, March 2018 Timekeeping Policy (“2018 Policy”); Ex. 3 Feb. 2017 Timekeeping Policy (“2017 Policy”); Ex. 4, Employee Handbook (“Handbook”); Ex. 5, Y. Marshall Dep. (“Marshall Dep.”) at 129:14-132:7, 136:20-139:18, 141:18-142:12.) For timekeeping purposes, Novant uses an electronic system called API. Hourly paid employees must use the API system to clock in at the start of their shift and clock out at the end of their shift, and their “[t]ime must be recorded exactly as it is worked.” (Handbook at NH_00000791). Under Novant policies, “[e]mployees are granted time during their daily schedule for meals.” (Id.; 2018 Policy at NH_00000415; 2017 Policy at NH_00000848). Novant considers a meal break to be one in which the employee is “completely relieved of all duties, active or inactive, while eating.” (Handbook at NH_00000791; Doc. No. 28, Ex. 6, Massey Dep. (“Massey Dep.”) at 68:23-70:23). The Novant Health Policy encourages employees to take a meal break during their shift. (2018 Policy at NH_00000415; Doc No. 28, Ex. 7 Wade Declaration (“Wade Decl.”) at ¶¶ 4-6).

Instead of having employees log out and log back into the API system to record their lunch break, Novant’s policy is to automatically deduct a 30-minute meal break from all shifts of six hours or more. (2018 Policy at NH_00000416). Novant Health’s policies make clear, however, that “[w]hen a meal period is not taken, the employee must clock out using the ‘No Lunch’ function at the end of his/her shift.” (Id.; Marshall Dep. at 24:4-9:4). Even though Novant’s Employee Handbook and Timekeeping Policy do not expressly mention what to do if a meal break is interrupted, Novant appears to instruct employees to use the No Lunch function if they are unable to take a full meal break due to work interruptions. (Marshall Dep. at 150:23-151:18; Massey Dep. at 68:23-71:2; Wade Decl. at ¶ 4). The No Lunch function—or No Lunch code—overrides the

automatic 30-minute deduction, ensuring the employee is paid for the missed meal break or interrupted meal break in its entirety. (Marshall Dep. at 24:4-17; Massey Dep. at 69:24-73:25; Wade Decl. at ¶ 4). However, this policy also ensures that there is no way for an employee to record a meal break that is less than 30 minutes. (Doc. No. 32, Ex. 1, Purdie Deposition (“Purdie Dep.”) at 56:5-15; Doc. No. 32, Marshall Declaration (“Marshall Decl.”) at ¶ 16). Marshall’s Work as Registered Nurse at Rocky River Urgent Care Clinic Marshall was employed as a Registered Nurse by Carolina Medical Enterprises, Inc. a Novant affiliate, on Nov. 20, 2017. (Doc. No. 28, Ex. 8 Offer Letter (“Offer”); Marshall Dep. at 57:22-58:13; Doc. No. 1 Complaint (“Compl.”) at ¶ 13). As indicated in her offer letter, Marshall was hired to staff the Rocky River urgent care clinic. (Marshall Dep. at 62:1-24). At the time, Rocky River was a new clinic and had not yet opened. So between November 20, 2017, and January 16, 2018, Marshall split her time between the Waverly and Matthews urgent care clinics. (Marshall Dep. at 65:14-66:2). When Rocky River opened on January 17, 2018, Marshall began working there exclusively, except for a few occasions when she agreed to cover shifts at other

urgent care clinics. (Id. at 65:20-66:13). Marshall was typically scheduled to work three, twelve-hour shifts and one, six-hour shift each week. (Id. at 66:17-67:19). She was paid a regular hourly rate of $28.70, which was later increased to $30.99. (Massey Decl. at ¶ 9). Marshall’s duties included triaging patients, completing initial patient intakes, assessing the urgency of a patient’s condition, updating charts, taking patients to rooms, taking and assessing patient vitals, opening the lab, stocking the lab, and ordering lab tests and entering lab test results. (Marshall Dep. at 77:4-78:3). Marshall has had two direct supervisors: Alicia Wade from November 2017 through December 2018, and Lisa Resch from January 2019 until the end of her employment with Novant, both of whom reported to clinic

manager Lydia Massey. (Marshall Dep. at 87:11-23, 91:25-92:3; Massey Decl. at ¶ 3; Wade Decl. at ¶ 3). According to Marshall, she would only see her supervisors about once a month, when they happened to be working at Rocky River rather than one of the other clinics they supervised. (Marshall Dep. at 88:6-89:1, 90:10-15). During each of her shifts at Rocky River, Marshall would work with a radiology technician, a medical doctor, nurse practitioner or physician’s assistant, a clinic receptionist, and occasionally a supervisor. (Id. at 69:23-71:20, 89:9-16). Rocky River operates from 8:00 a.m. to 8:00 p.m., seven days a week. (Id. at 67:20-68:2). Since opening in 2018, Rocky River has experienced low patient volume relative to other urgent care clinics. (Massey Decl. at ¶ 4; Marshall Dep. at 95:7-18, 102:24-103:2). Rocky River saw on average just 18.6 patients per day in 2018. (Massey Decl. at ¶ 5).

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Bluebook (online)
Marshall v. Novant Health, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/marshall-v-novant-health-inc-ncwd-2020.