Marks One Car Rental, Inc v. Auto Club Group Ins.

CourtCourt of Appeals for the Sixth Circuit
DecidedJanuary 18, 2019
Docket18-1386
StatusUnpublished

This text of Marks One Car Rental, Inc v. Auto Club Group Ins. (Marks One Car Rental, Inc v. Auto Club Group Ins.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Marks One Car Rental, Inc v. Auto Club Group Ins., (6th Cir. 2019).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 19a0028n.06

No. 18-1386

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

MARKS ONE CAR RENTAL, INCORPORATED; ) MARKS ONE, LLC, dba Marks One Collision; ) FILED MAHER WAAD, ) Jan 18, 2019 ) DEBORAH S. HUNT, Clerk Plaintiffs-Appellants, ) ) v. ) ) ON APPEAL FROM THE AUTO CLUB GROUP INSURANCE COMPANY, ) UNITED STATES DISTRICT et al., ) COURT FOR THE EASTERN ) DISTRICT OF MICHIGAN Defendants, ) ) FARMERS INSURANCE EXCHANGE, ) ) Defendant-Appellee. ) )

BEFORE: COLE, Chief Judge; SUHRHEINRICH and MOORE, Circuit Judges.

SUHRHEINRICH, Circuit Judge. Maher Waad, Marks One Car Rental, Inc., and Marks

One Collision (collectively, “Plaintiffs”), sued Defendant Farmers Insurance Exchange

(“Farmers”), for statements Farmers’ employees allegedly made regarding fraudulent insurance

claims from Plaintiffs’ businesses. The district court granted summary judgment to Farmers on

all claims because Plaintiffs did not prove any actual damages stemming from the alleged

statements. On appeal, the sole issue is whether the alleged statements, accusing Waad and Marks

One Collision of insurance fraud and forgery, are defamation per se that do not require Plaintiffs

to prove damages. Because Plaintiffs have not set forth evidence that these statements are

defamatory per se under Michigan law, we AFFIRM. No. 18-1386, Marks One Car Rental, Inc., et al v. Auto Club Group Insurance Co., et al.

I. BACKGROUND

A. Facts

Maher Waad owns Marks One Collision, which repaired vehicles insured by Farmers.

Waad also owns Marks One Car Rental, which as the name implies, rents cars. Put simply, there

is no love lost between Waad and his businesses and Farmers. Waad alleges that Farmers’

adjusters criticized him with racial epithets and tried to engage him in a physical altercation at

Marks One Collision. Waad claims that this racial animus was the basis for the events leading to

this appeal.

In late 2013, Farmers’ employees Allen Keller and Scott Wood began investigating Marks

One Collision. They inspected nine vehicles repaired at Marks One Collision and compared the

repairs performed with the estimates submitted to Farmers for reimbursement. For example,

Marks One Collision submitted estimates that it would replace certain parts on customers’ cars—

side door panels, a radiator, an AC condenser, and a hood, among others—but investigation

revealed that Marks One Collision left the original, broken parts on the cars and still collected

payment from Farmers. In January 2014, Keller and Wood published an 81-page report containing

their findings entitled “Investigation into the Matter of Marks One Collision” (the “Report”). The

Report concluded that Plaintiffs were engaging in insurance fraud by charging Farmers, on

average, 36% above the estimated amount for repairs. The Report also concluded that five vehicle

owners said their names were forged on checks by Marks One Collision, and that two other owners

were not sure if the signatures on these checks were, in fact, their signatures.

While preparing the Report, Keller and Wood interviewed at least nine customers from

Marks One Collision. Plaintiffs alleged that, because of this racial animus, Farmers’ employees

made statements during the interviews accusing Plaintiffs of “engag[ing] in fraudulent insurance

-2- No. 18-1386, Marks One Car Rental, Inc., et al v. Auto Club Group Insurance Co., et al.

schemes and the criminal act of forgery.” In their complaint, Plaintiffs attached affidavits from

four customers to whom these statements were made.

One customer, Melody Garvin, said that two detectives came to her home and told her that

Waad “was ripping off paying customers by writing enhanced damage estimates.” Garvin also

stated that a Farmers’ agent visited her place of work and “insisted that [she] sign an affidavit

alleging that a check [she] had written was forged, even though this was untrue.” Another

customer, Sherell Jones, stated that Farmers’ employee Tom Berry told her “that Maher Waad had

a reputation of committing insurance fraud and was under investigation for his business practices.”

Jones also stated that Berry “insinuated that Maher Waad had forged my name on a t[wo]-party

check” and told her that she was a “crime victim.” A third customer, Linda Green, stated that

Berry and Keller came to her home because they had been receiving “lots of complaints” about

Marks One Collision and that they had inspected another customer’s car and determined “the

wheels and tires were dangerous and defective.” A fourth customer, Catherine Jackson, stated that

a Farmers’ insurance adjuster called her and “alleged Marks One Collision was engaging in fraud

and dishonest business practices.”

Farmers eventually submitted the Report to Macomb County law enforcement under MICH.

COMP. LAWS § 500.4507. On April 23, 2014, Channel 4 – WDIV in Detroit reported that Marks

One Car Rental had been “busted for insurance fraud.” Waad was arrested and later charged as

part of the raid.1 Plaintiffs believe that someone from Farmers tipped off Channel 4. After the

1 Waad was charged with racketeering and four counts of larceny by false pretenses. People v. Waad, No. 326568, 2016 WL 3088182, at *2 (Mich. Ct. App. May 31, 2016). Waad was bound over for trial by a Macomb County district court. Id. at *1. In support of the false pretenses claims, the district court found probable cause that Waad had promised four customers at Marks One Collision “that their vehicles would be repaired in a professional manner, in accordance with their policy and standards of the industry.” Id. at *2. A Macomb County circuit court quashed the bindover, concluding that the district court had abused its discretion. Id. at *1. The Michigan Court of Appeals affirmed the circuit court’s decision because nothing in the record supported the prosecution’s assertion that Waad made these representations to the four customers. Id. at *2–3. In two cases related to this one, Waad sued Farmers, two Farmers’ employees, and assorted Macomb County law enforcement officials and prosecutors for malicious

-3- No. 18-1386, Marks One Car Rental, Inc., et al v. Auto Club Group Insurance Co., et al.

Report and Channel 4 news coverage, a deal for Marks One Car Rental to expand at Detroit Metro

Airport fell through.

B. Procedural History

Based on these alleged statements made during the interviews with Plaintiffs’ customers,

Plaintiffs brought six claims against Farmers: (1) tortious interference with business relationship;

(2) defamation (including defamation per se); (3) violation of the Michigan Consumer Protection

Act; (4) civil conspiracy; (5) unlawful discrimination under 42 U.S.C. §1981; and (6) conspiracy

under 42 U.S.C. §1985(3).2 The gravamen of Plaintiffs’ complaint was that, under MICH. COMP.

LAWS § 500.4501 et seq., Farmers was allowed to investigate insurance fraud and release the

information to any “authorized agency,”3 but that the comments to its customers and the alleged

tip to Channel 4 were false accusations of criminal conduct that caused them to lose business. In

support of their complaint, Plaintiffs provided the aforementioned affidavits and asserted that these

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