Maria Reyes v. William Scotsman Incorporated

District Court, D. Arizona·Decided August 14, 2026·No. 2:25-cv-02767·Unknown

Opinion

WO

Maria Reyes, No. CV-25-02767-PHX-DWL

Plaintiff, ORDER

v.

William Scotsman Incorporated,

Defendant. Maria Reyes (“Plaintiff”) worked for William Scotsman Incorporated (“Defendant”) as a Senior Benefits Specialist. Beginning in February 2024, Plaintiff took 12 weeks of leave under the Family Medical Leave Act (“FMLA”). While on leave, Plaintiff was informed that she would not receive her 2023 bonus due to a verbal warning she had received before going out on FMLA leave. In May 2024, two weeks after her FMLA leave expired, Plaintiff was terminated. In this action, Plaintiff has asserted claims against Defendant for disability discrimination, failure to accommodate, and retaliation in violation of the Americans With Disabilities Act (“ADA”); interference and retaliation in violation of the FMLA; and promissory estoppel. Defendant has, in turn, moved to dismiss Plaintiff’s ADA claims. (Doc. 15.) For the reasons that follow, the motion is granted but Plaintiff is granted leave to amend. … … I. Factual Background The following facts, presumed true, are derived from Plaintiff’s operative pleading, the First Amended Complaint (“FAC”). (Doc. 14.) Plaintiff worked for Defendant “from November 2022 until she was terminated on or about May 20, 2024.” (Id. ¶ 14.) Plaintiff “worked at all times for Defendant as a Senior Benefits Specialist, managing benefits services and leaves of absence for her assigned area, among other duties.” (Id. ¶ 15.) “Plaintiff suffers from generalized anxiety disorder.” (Id. ¶ 17.) This condition “substantially limit[s] one or more of Plaintiff’s major life activities, including but not limited to concentration, focus, thinking, sleeping, and interacting with others.” (Id. ¶ 18.) From November 2022 until approximately September 2023, “Plaintiff reported directly to Heather Vertrees.” (Id. ¶ 20.) “Plaintiff consistently performed her job well, receiving praise from her then-supervisor Ms. Vertrees.” (Id. ¶ 21.) In or about August 2023, “Defendant implemented a significant overhaul of its benefits system, which required Plaintiff to work significantly more hours than she had been previously.” (Id. ¶ 22.) In or about September 2023, “Defendant hired Kyla Pennington as its Director of Benefits, and Plaintiff began reporting directly to Ms. Pennington.” (Id. ¶ 23.) The FAC alleges that “Ms. Pennington had limited experience in benefits management when Defendant hired her into the Director of Benefits Role.” (Id. ¶ 24.) “Ms. Pennington’s lack of experience and knowledge made Plaintiff’s work extraordinarily challenging.” (Id. ¶ 25.) “In addition to helping drive the overhaul of Defendant’s benefits system, Plaintiff also had to explain to Ms. Pennington on a regular basis why Plaintiff was taking certain actions related to that overhaul, due to Ms. Pennington’s lack of knowledge and experience in that area.” (Id. ¶ 26.) “The benefits system overhaul was also occurring during Defendant’s open benefits enrollment period, which is a busy time of year for the benefits department, even in the absence of a benefits system overhaul and a Director with little knowledge or experience in benefits.” (Id. ¶ 27.) “Plaintiff’s workload was therefore exceptionally high.” (Id. ¶ 28.) “Despite that high workload, Plaintiff continued to excel in her position, as she had done throughout her employment.” (Id. ¶ 29.) In November 2023, “the overwhelming and unrelenting workload prompted Plaintiff to reach out to Ms. Pennington and schedule a meeting with her to discuss that workload.” (Id. ¶ 30.) “Ms. Pennington then cancelled that meeting without any explanation.” (Id. ¶ 31.) In or about December 2023, “Plaintiff learned that her colleague, a fellow Senior Benefits Specialist, was responsible for managing the benefits for approximately 600 fewer employees than Plaintiff was, and therefore had a significantly reduced workload compared to Plaintiff.” (Id. ¶ 32.) That month, “[i]n a 1:1 meeting with Ms. Pennington,” “Plaintiff informed Ms. Pennington that she was feeling overwhelmed by her workload, and provided her the information showing her colleague with a significantly reduced workload.” (Id. ¶ 33.) “Ms. Pennington told Plaintiff she would set up a meeting with Plaintiff to discuss Plaintiff’s workload.” (Id.¶ 34.) “Ms. Pennington never scheduled that meeting.” (Id. ¶ 35.) In or about late December 2023/early January 2024, “Plaintiff took one week off of work, believing that she was supposed to return to work on a Wednesday, but Defendant apparently believing she was supposed to return on that Tuesday.” (Id. ¶ 36.) In January 2024, “[a]s a result of that misunderstanding, Defendant, through Ms. Pennington, provided Plaintiff with a verbal warning.” (Id. ¶ 37.) “Plaintiff was eligible for, and had earned, a bonus for her outstanding work in 2023.” (Id. ¶ 38.) “During the same meeting in which Defendant provided Plaintiff with her verbal warning, Ms. Pennington told Plaintiff that the verbal warning would not affect her 2023 bonus, and that she would still receive it.” (Id. ¶ 39.) “In a 1:1 meeting with Ms. Pennington shortly thereafter, Ms. Pennington told Plaintiff that she had spoken with the Director of Employee Relations, who further confirmed that Plaintiff would receive her 2023 bonus.” (Id. ¶ 40.) “Due to rising stress and anxiety, and Defendant’s failure to discuss or address Plaintiff’s overwhelming workload with her and possible solutions, Plaintiff sought FMLA leave to address her rapidly worsening mental health condition, coordinating that leave through Defendant’s third-party benefits manager, Voya Financial.” (Id. ¶ 41.) “Plaintiff did not inform her supervisor that her FMLA leave was for mental health treatment because she was concerned that doing so would result in further dismissal or minimization of her needs, as her prior request for help had been ignored. She reasonably feared stigma and retaliation if she disclosed her actual condition.” (Id. ¶ 42.) On February 6, 2024, “Plaintiff went out on approved FMLA leave . . . initially for 30 days per her primary care physician.” (Id. ¶ 43.) “During that time, Plaintiff sought the care of a therapist to address her mental health condition, but was unable to find one for the first several weeks of leave.” (Id. ¶ 44.) “As the 30-day deadline approached, Plaintiff’s primary care physician determined that Plaintiff should remain on leave for at least the full amount of her available FMLA leave, or 12 weeks in total.” (Id. ¶ 45.) “Defendant’s third-party vendor, Voya Financial, approved Plaintiff’s FMLA leave for the remainder of her available leave, with a return- to-work date scheduled for the end of that leave, in early May 2024.” (Id. ¶ 46.) “Plaintiff reasonably expected reinstatement to the same or an equivalent position at the conclusion of her protected leave.” (Id. ¶ 47.) In mid-March 2024, “Plaintiff was able to engage the services of a therapist . . . and began treatments with said therapist.” (Id. ¶ 48.) That same month, “Defendant issued 2023 bonuses to its employees, but Plaintiff did not receive her bonus.” (Id. ¶ 49.) “Plaintiff reached out to Defendant’s Vice President of People Kim Prack, who informed her that she was not going to receive her bonus due to her January 2024 verbal warning.” (Id. ¶ 50.) “Plaintiff informed Ms. Prack that she had twice been told that her verbal warning would not affect her bonus eligibility and that she would in fact receive her 2023 bonus.” (Id. ¶ 51.) “Rather than address that issue, Defendant told Plaintiff that, once she returned to work, if she completed 90 days of satisfactory work she would receive her bonus payment.” (Id. ¶ 52.) “Although Defendant maintains a supposed company-wide policy denying bonuses to employees who receive discipline, Defendant twice explicitly assured Plaintiff that her verbal warning in January 2024 would not affect her earned 2023 bonus.” (Id. ¶ 53.) The FAC alleges that “[o]nly aft

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Maria Reyes v. William Scotsman Incorporated, (D. Ariz. 2026).

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