Malone v. Cooke Insurance Center, Inc.

CourtDistrict Court, N.D. Mississippi
DecidedMarch 28, 2024
Docket3:22-cv-00035
StatusUnknown

This text of Malone v. Cooke Insurance Center, Inc. (Malone v. Cooke Insurance Center, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Mississippi primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Malone v. Cooke Insurance Center, Inc., (N.D. Miss. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF MISSISSIPPI OXFORD DIVISION

CARL MALONE PLAINTIFF

v. CIVIL ACTION NO. 3:22-CV-35-SA-JMV

COOKE INSURANCE CENTER, INC., CHRISTY MITCHELL, KELLY GELSTON DEFENDANTS

JESSE BARHAM, CHRISTY MITCHELL, THOMAS A. WOOTEN, KELLY GELSTON, COOK INSURANCE CENTER, INC., BECKY HANNAH COUNTER-PLAINTIFFS

v.

CARL MALONE COUNTER-DEFENDANT

ORDER AND MEMORANDUM OPINION On February 28, 2022, Carl Malone initiated this pro se action by filing his Complaint [1] against Cooke Insurance Center, Inc.; Christy Mitchell; and Kelly Gelston (collectively “the Defendants”).1 Malone’s Complaint [1] brings a claim of race discrimination under 42 U.S.C. § 1981. On April 14, 2022, the Defendants asserted Counterclaims [9] for defamation, malicious prosecution, and other state law causes of action. Now before the Court are the parties’ cross- motions for summary judgment concerning only Malone’s race discrimination claim. See [87, 88]. Having considered the parties’ filings, as well as the applicable authorities, the Court is prepared to rule.

1 Becky Hannah, Jesse Barham, and Thomas Wooten—other employees and the owner of Cooke Insurance—were initially named as defendants as well. The claims against them were dismissed with prejudice on March 6, 2023. See [77]. Relevant Factual and Procedural Background On August 9, 2021, Malone, a Black man, called Cooke Insurance and spoke with Jesse Barham about purchasing a notary bond and error and omissions insurance. Barham initially gave Malone a quote of $100 per year for the notary bond, which was higher than what Malone had

previously paid. Malone alleges that he questioned Barham’s quote and Barham informed him that he could give him an exact quote if he applied over the phone. After filling out the application over the phone, Barham provided a lower quote of $50 per four years but then informed Malone that he could not finalize the application over the phone. Barham told Malone that he would need to come in to sign and pay for the notary bond, which Malone agreed to do. The following day, August 10, 2021, Malone went to Cooke Insurance at approximately 4:30 p.m. When he stepped out of his car, Malone adjusted a frozen water bottle that he had tucked into his waistband against his back and underneath his shirt. Malone wore the frozen water bottle to relieve his sciatic nerve pain. Malone alleges that as he entered Cooke Insurance, commercial insurance agent Christy

Mitchell, a White woman, met him at the door and attempted to usher him over to the home and auto department before he could even inform her that he was there for commercial insurance. Malone asserts that he began to explain to Mitchell that he spoke with someone the previous day about a notary bond, but she cut him off and asked him if he had a gun. Confused, Malone responded that he did not have a gun. He alleges that Mitchell “started to get fidgety” and asked again if he had a gun, so he asked to see a manager “to get help so that [he] could get out of there.” [87], Ex. 3 at p. 32. Malone alleges that Mitchell then accused him of lying and coming in right before closing time in order to rob them, noting that she saw Malone touching a weapon behind his back before he walked in. According to the Complaint [1], “[Mitchell] became hysterical and walked swiftly over to go get her co-workers in the next room[.]” [1] at p. 4. Malone alleges that Mitchell returned with two co-workers and all three shouted at him, accusing him of lying and telling him to leave. At his deposition, Malone testified that he felt vulnerable and confused as to why they were asking him

if he had a weapon. He therefore took out his phone and began recording. At this point, Malone realized that they were likely concerned due to the water bottle. He alleges that he again informed them that he did not have a weapon, explained that he was using a frozen water bottle for nerve pain, and then removed the bottle to show them what it was. Malone alleges that he remained inside the business because he intended to purchase insurance and he expected the situation to deescalate, but the Cooke Insurance employees continued to yell at him to leave the property. As he left, he asked for the owner’s name and told the Cooke Insurance employees that this was ignorant and that he hoped they learned something from the situation. He contends that he received no apology and that the employees stared out of the window at him to make sure he left.

The Defendants dispute many details of Malone’s account of the August 10 interaction. At her deposition, Mitchell testified that when Malone arrived at the office, she was alone on the commercial side of the building, working at her desk where she is unable to see the parking lot. She contends that she did not see Malone before he came in. Rather, she first saw him when he knocked on the door, which she thought was odd because it was unlocked. When she opened the door for Malone, she asked if she could help him, and when he said he needed insurance, she asked whether he needed commercial or home and auto. Malone explained that he had spoken with someone about a bond, and Mitchell directed him to come over to the first desk on the commercial side. Mitchell alleges that as Malone was explaining that he spoke with someone about a bond the previous day, he was looking around and as he turned, she saw something protruding behind his back. Then, according to Mitchell, she let Malone finish what he was saying, and she told him she would be happy to help him but that she needed to ask him a question first. She then asked

Malone what was hidden behind his back and if he had a weapon or a gun. Mitchell alleges that Malone became aggravated and began moving his hands and looking around. After a pause, Malone said he did not have a weapon and asked why Mitchell would ask that. Mitchell responded that when he moved, she saw something protruding behind his back. At this point, Malone asked for a manager, and Mitchell responded that the manager was not there. Malone then asked for the names of the owners, which Mitchell provided. Mitchell asserts that she tried to explain why she asked the question, telling Malone that she was a woman there by herself and it was late in the day. According to Mitchell, Malone then said she was accusing him of lying and trying to rob her, which she denied. According to Mitchell, as this exchange occurred, Malone walked towards her, and she

backed up into the hallway that connected the commercial insurance side of the business to the home and auto side. Mitchell explained that she felt uneasy because Malone was becoming increasingly aggravated, “rattling off questions,” and not answering the question of what was behind his back. [87], Ex. 1 at p. 47. Kelly Gelston was working on the home and auto side and came out of her office when she heard Mitchell talking to someone in a flustered voice. Around this time, Malone took out his cellphone and appeared to be recording the interaction. Gelston and Mitchell allege that they repeatedly apologized to Malone and asked if they could help him. At her deposition, Gelston testified that she told Malone, “I’m sorry Christy [Mitchell] can’t help you. Is there something that I can help you with?” [87], Ex. 2 at p. 19. Both Gelston and Mitchell testified that Malone repeatedly responded that he was offended. Gelston estimated that this went on for three to five minutes. Eventually, Mitchell or Gelston expressed that if Malone felt that way and if they were not going to be able to help him, then maybe it was

best for him to leave. They contend that they would have sold him an insurance policy had they been able to diffuse the situation.

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Malone v. Cooke Insurance Center, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/malone-v-cooke-insurance-center-inc-msnd-2024.