Magallon v. Robert Half International, Inc.

311 F.R.D. 625, 2015 U.S. Dist. LEXIS 153584, 2015 WL 8773898
CourtDistrict Court, D. Oregon
DecidedNovember 10, 2015
DocketCase No. 6:13-cv-01478-AA
StatusPublished
Cited by7 cases

This text of 311 F.R.D. 625 (Magallon v. Robert Half International, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Magallon v. Robert Half International, Inc., 311 F.R.D. 625, 2015 U.S. Dist. LEXIS 153584, 2015 WL 8773898 (D. Or. 2015).

Opinion

OPINION AND ORDER

AIKEN, Chief Judge:

Plaintiff Bonnie Magallon moves for class certification pursuant to Fed. R. Civ.P. 23. Defendant Robert Half International, Inc., opposes plaintiffs motion. For the reasons set forth below, plaintiffs motion is granted.1

BACKGROUND

This action stems from defendant’s use of a criminal background report in deciding to reject plaintiffs employment application. Defendant, a professional staffing service company, rejected plaintiffs application because of her criminal history. Plaintiff alleges she and a class of tens of thousands of similarly situated individuals were denied their rights to notice and an opportunity to dispute the information in their reports before defendant took an adverse employment action against them, in violation of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.

Defendant places professional-level applicants in temporary and permanent jobs through hundreds of local offices across the nation. Its mission is to “[hjelp businesses grow by matching the right talent to then-specialized staffing and consulting needs, and build rewarding careers for the professionals [it] placets.]” mm.roberthalf.com/about-us (last accessed Oct. 20, 2015). Individuals seeking work submit an application to defendant. Defendant attempts to match each qualified applicant with a business client seeking someone with the applicant’s qualifications to fill a short-term or long-term position.

All applicants must consent to a background report by signing a form acknowledging “RHI will use the information contained in these reports as a factor in determining [their] eligibility for employ[631]*631ment.” Doc. 33-2 at 2. Defendant does not perform its own background checks; it orders the reports from several different consumer reporting agencies, including General Information Services, Inc. (“GIS”). The background report typically is ordered late in the application process, after the applicant has interviewed and been matched to one or more possible placements. According to defendant’s written policies, applicants cannot begin work for a client before a background cheek is processed unless the client consents to the applicant starting work pending completion of the background check.

Based upon hiring criteria developed by defendant and/or designated by a client, GIS adjudicates an applicant’s background report by placing a green, yellow, or red flag on the report. If the report is marked with a green flag, the applicant is generally eligible to be placed with a client immediately. Defendant’s written policies prescribe the following procedure when a report is marked with a yellow or red flag:

Pre-Adverse Letter Process
When background check results are returned discrepant or derogatory, the Fair Credit Reporting Act (FCRA) imposes stringent notification requirements before and after making an adverse employment decision. The pre-adverse letter must be sent immediately when a background check is returned with discrepant and/or derogatory results (red or yellow flag).

Doc. 33-3 at 2 (emphasis in original). The policy also imposes a “10 day waiting period” before an adverse employment action can be based upon the results of the background check, and specifies the pre-adverse letter must be accompanied by a copy of the background report and a written summary of the applicant’s rights under the FCRA.2 Notwithstanding this written policy, defendant’s designated representative, Lyn Irish, testified it is defendant’s practice to send the preadverse action package only after defendant completes an internal legal review of the background report and determines whether an applicant is “placeable.” Doc. 32-3 at 8, 29.

On August 22, 2011, plaintiff applied for a job through defendant’s office in Eugene, Oregon. As part of her initial application, plaintiff disclosed a misdemeanor conviction. Despite that disclosure, defendant moved forward with the application process. Plaintiff took a number of tests and defendant checked her references. Internal notes in defendant’s files dated August 25, 2011, state “pending background approval [plaintiff] will start next week.” Doc. 33-5 at 2. Defendant asserts plaintiffs file should have been put on hold pending legal review immediately after she disclosed her conviction history. It concedes this policy was not followed in plaintiffs case.

On August 30, 2011, defendant obtained a background report on plaintiff from GIS. The report, which was marked with a red flag, provided information about the misdemeanor plaintiff had disclosed on her application. Defendant referred plaintiffs file, including the background report, to internal legal review within a week. On September 8, 2011, a member of defendant’s staff emailed plaintiff requesting more information about the misdemeanor. Plaintiff responded with additional details the next day. Plaintiff received neither a pre-adverse action package nor a copy of her background report during the legal review process.

A few days later, defendant determined plaintiff was not placeable. Plaintiff alleges a member of defendant’s staff telephoned her to deliver the news on September 14, 2011. There is no record defendant ever sent plaintiff a pre-adverse action package, and plaintiff asserts she never received one. She did contact defendant on September 15, 2011, to request a copy of her background report. Plaintiff received a copy of the report on September 22, 2011.

On August 22, 2013, plaintiff filed this action, alleging violations of the FCRA on behalf of herself and a class of similarly situated persons, and seeking statutory damages. [632]*632The complaint alleges defendant willfully violated the FCRA by failing to provide plaintiff with a copy her background report until “more than one week after” it took adverse action against her, and only then after she affirmatively requested the report. Pl.’s Compl. ¶¶ 12, 13. In the “Class Action Allegations” section, plaintiff alleges “[t]he principal questions are whether RHI violated the FCRA by taking adverse action against Plaintiff and Class members on the basis of information in a consumer report, without first providing a copy of the report and the written description of FCRA rights to those persons; and whether those violations were willful.” Id. ¶ 26.

Over the next two years, the parties engaged in extensive class certification discovery. On July 20, 2015, they filed simultaneous motions on class certification. Plaintiff asks this court to certify the class (doc. 31), while defendant asks it to deny class certification (doc. 34).

STANDARD OF REVIEW

“The class action is an exception to the usual rule that litigation is conducted by and on behalf of the individual named parties only.” Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 131 S.Ct. 2541, 2550, 180 L.Ed.2d 374 (2011) (citation and quotation marks omitted). “In order to justify a departure from that rule, a class representative must be part of the class and possess the same interest and suffer the same injury as the class members.” Id. (citation and quotation marks omitted).

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Bluebook (online)
311 F.R.D. 625, 2015 U.S. Dist. LEXIS 153584, 2015 WL 8773898, Counsel Stack Legal Research, https://law.counselstack.com/opinion/magallon-v-robert-half-international-inc-ord-2015.