Hoffman v. Transworld Systems Incorporated

CourtDistrict Court, W.D. Washington
DecidedJanuary 26, 2023
Docket2:18-cv-01132
StatusUnknown

This text of Hoffman v. Transworld Systems Incorporated (Hoffman v. Transworld Systems Incorporated) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hoffman v. Transworld Systems Incorporated, (W.D. Wash. 2023).

Opinion

4 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON 5 AT SEATTLE

6 ESTHER HOFFMAN, et al., 7 Plaintiffs, 8 v. C18-1132 TSZ 9 TRANSWORLD SYSTEMS ORDER INCORPORATED, et al., 10 Defendants. 11

THIS MATTER comes before the Court on a motion for class certification, docket 12 no. 232, filed by plaintiffs Esther Hoffman, Sarah Douglass, Anthony Kim, Il Kim, and 13 Daria Kim (collectively “Plaintiffs”), and motions for summary judgment filed by 14 defendants Transworld Systems Incorporated (“TSI”), docket no. 377, and National 15 Collegiate Student Loan Trusts 2004-2, 2005-2, 2005-3, 2006-1, 2006-3, and 2007-4 16 (collectively, the “NCSLTs,” and individually, “NCSLT”), docket no. 369. Also before 17 the Court is the deferred portion of a motion for summary judgment filed by defendants 18 Patenaude and Felix, A.P.C. (“P&F”) and Matthew Cheung, docket no. 284.1 Having 19 20 21 1 The Court previously denied in part P&F’s and Cheung’s motion for summary judgment, rejecting their assertion of immunity from suit under Washington’s judicial-action privilege. See Order (docket 22 no. 380). The Court now considers the deferred portion of P&F’s and Cheung’s motion. 1 reviewed all papers filed in support of, and in opposition to, the motions, and having 2 concluded that oral argument is unnecessary, the Court enters the following Order.2 3 Background

4 1. The NCSLTs 5 Between 2004 and 2007, the NCSLTs were formed for the purpose of offering 6 student loan asset-backed securities; Cognition Financial Corporation (“Cognition”), 7 formerly known as the First Marblehead Corporation (“FMC”), acted as the structuring 8 agent for the NCSLTs. Meyer Decl. at ¶¶ 1, 3 (docket no. 371).3 Prior to the NCSLTs’

9 formation, FMC entered into agreements with multiple banks such as Bank of America, 10

11 2 The NCSLTs, TSI, P&F, and Cheung are referred to collectively as the “Defendants.” 12 3 In their response to the NCSLTs’ motion for summary judgment, Plaintiffs argue that the declarations of Jens Meyer, docket no. 371, Jennifer Wilbert, docket no. 372, and Bradley Luke, docket no. 373, are 13 inadmissible. The Court construes Plaintiffs’ argument as a motion to strike the declarations. Although Plaintiffs’ correctly label the declarations as hearsay, the declarations may nevertheless be used to support a motion for summary judgment if they set forth facts that could be offered at trial in an admissible 14 format. See Fed. R. Civ. P. 56(c). Wilbert, the Director of Client Relations at the Pennsylvania Higher Education Assistance Agency (“PHEAA”), declares that the contents of her declaration are based on her 15 “personal knowledge” and through her “discussions with other PHEAA employees.” Wilbert Decl. at ¶ 2 (docket no. 372). Wilbert explains that she has knowledge of PHEAA’s data maintenance and storage, 16 record-keeping, and document retention and destruction policies, and that she makes her declaration pursuant to Federal Rules of Evidence 803(6) and 902(11). Id. at ¶¶ 2, 4. Similarly, Meyer, a Senior Vice President at Cognition, declares that his responsibilities “include knowledge of Cognition’s 17 maintenance and storage of electronic data, record-keeping, document retention, and destruction policies.” Meyer Decl. at ¶ 2 (docket no. 371). Meyer contends that he is familiar with “how the 18 documents, data, and database referenced” in his declaration “were created and have been maintained in the ordinary course of Cognition’s business since their creation.” Id. Meyer also makes his declaration 19 pursuant to Rules 803(6) and 902(11). Id. at ¶ 1. Likewise, Luke, the Director of TSI, declares that he is personally familiar with the systems and processes TSI uses to maintain its business records. Luke Decl. at ¶¶ 1, 4 (docket no. 373). Plaintiffs have provided no reason to believe that these declarants could not 20 testify regarding the facts contained in their declarations if called upon at trial, and the Court will consider their declarations when ruling on the pending motions for summary judgment. Plaintiffs’ motion to 21 strike, docket no. 382, is therefore DENIED. 22 1 N.A. (“Bank of America”) and Bank One, N.A. (“Bank One”), now known as JP Morgan 2 Chase Bank, N.A. (“JP Morgan Chase”), to provide loan origination services for private 3 student loans guaranteed by The Education Resources Institute, Inc. (“TERI”). Id. at ¶ 3;

4 Saylor Report at ¶¶ 14–15, Ex. C to Casamento Decl. (docket no. 370-3). TERI 5 processed the student loans at origination, ensured the loans were disbursed to borrowers, 6 and initially maintained loan records and documents created during the origination 7 process (the “origination records”). Luke Decl. at ¶ 7 (docket no. 373). FMC entered 8 into a servicing agreement with the Pennsylvania Higher Education Assistance Agency

9 (“PHEAA”) to service the student loans before securitization.4 Meyer Decl. at ¶ 3. 10 Following disbursement, TERI transferred the loans’ origination records to PHEAA. 11 Luke Decl. at ¶ 8. 12 The NCSLTs acquired student loans through the following process. See Meyer 13 Decl. at ¶ 4. First, pursuant to Note Purchase Agreements (or Loan Purchase

14 Agreements) and Pool Supplements, originating banks pooled and sold student loans to a 15 depositor, National Collegiate Funding LLC (“NCF”), FMC’s wholly-owned subsidiary. 16 Saylor Report at ¶ 15; Meyer Decl. at ¶ 4. Second, NCF sold the pooled student loans to 17 the purchasing NCSLTs in accordance with applicable Deposit and Sale Agreements. 18 Saylor Report at ¶ 15; Meyer Decl. at ¶ 4. Upon completion of the sales, PHEAA entered

19 20

21 4 PHEAA operates its private student loan servicing business under the trade name American Education 22 Services (“AES”). Wilbert Decl. at ¶ 3 (docket no. 372). 1 into agreements with the relevant NCSLTs to continue working as their pre-default loan 2 servicer. Wilbert Decl. at ¶ 9 (docket no. 372). 3 For loans in default, PHEAA transferred accounts to defendant TSI, the NCSLTs’

4 post-default subservicer. See Luke Decl. at ¶ 12. Pursuant to a default servicing 5 agreement, Ex. A to Richards Decl. (docket no. 88-1), TSI serves as a records custodian 6 for the NCSLTs with respect to the loans that TSI services.5 Id. As the post-default 7 subservicer, TSI may refer loans in default to law firms for collection litigation on behalf 8 of the relevant NCSLTs. In this case, TSI placed Plaintiffs’ loans with defendant law

9 firm P&F for collection. Luke Decl. at ¶ 19; Cheung Decl. at ¶¶ 2–4 (docket no. 286). 10 Defendant Cheung is the Managing Attorney of P&F’s Washington State office. Cheung 11 Decl. at ¶ 1. 12 2. The Consent Order 13 On September 18, 2017, TSI entered into an administrative Consent Order with

14 the Consumer Financial Protection Bureau (“CFPB”). See Consent Order, In re 15 Transworld Systems Inc., No. 2017-CFPB-0018, Ex. A to Second Amended Class 16 Complaint (“SAC”) (docket no. 61). P&F and Cheung claim that they did not learn of 17 the CFPB’s investigation into TSI until sometime after the agency published the Consent 18 Order on September 18, 2017. Cheung Decl. at ¶ 12. The CFPB determined that

19 between November 1, 2014, and April 25, 2016, law firms hired by TSI, such as P&F, 20 21 5 TSI’s predecessor, NCO Financial Systems, Inc. (“NCO”), previously served as the post-default subservicer for loans owned by the NCSLTs. Richards Decl. at ¶¶ 7–12 (docket no. 88-1). NCO received 22 loan origination records for Plaintiffs’ loans from AES. Luke Decl. at ¶¶ 13.a.–r. 1 initiated on behalf of the NCSLTs 37,689 debt collection lawsuits across the United 2 States. Consent Order at ¶ 15.

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