Madeline Krasno v. Jennifer Mnookin

CourtCourt of Appeals for the Seventh Circuit
DecidedAugust 1, 2025
Docket22-3170
StatusPublished

This text of Madeline Krasno v. Jennifer Mnookin (Madeline Krasno v. Jennifer Mnookin) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Madeline Krasno v. Jennifer Mnookin, (7th Cir. 2025).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 22-3170 MADELINE KRASNO, Plaintiff-Appellant, v.

JENNIFER MNOOKIN, et al., Defendants-Appellees. ____________________

Appeal from the United States District Court for the Western District of Wisconsin. No. 21-cv-99 — Stephen L. Crocker, Magistrate Judge. ____________________

ARGUED SEPTEMBER 21, 2023 — DECIDED AUGUST 1, 2025 ____________________

Before EASTERBROOK, ROVNER, and PRYOR, Circuit Judges. PRYOR, Circuit Judge. After the University of Wisconsin– Madison hid Madeline Krasno’s comments on its social media posts and restricted Krasno’s Instagram account, Krasno sued, alleging a violation of her First Amendment rights. Krasno claimed she earned the University’s disapproval for calling attention to what she believes to be animal abuse in the University’s primate testing facilities. The University de- fended its social media moderation decisions on the ground 2 No. 22-3170

that it was hiding “off-topic” comments. The district court en- tered summary judgment for the University and denied sum- mary judgment for Krasno. Relevant here, the district court found the University’s comment threads were nonpublic fo- rums and upheld the University’s social media moderation decisions as reasonable and viewpoint neutral. It further held that Krasno lacked standing to seek an injunction against the University’s ongoing use of keyword filters to implement its rule against off-topic comments.

We disagree. We find that Krasno has standing to bring this as-applied challenge. We also conclude that the interac- tive comment threads attached to the University’s posts are limited public forums, such that speech restrictions imposed by the University on the comment threads must be reasonable and viewpoint neutral. Because the University’s ill-defined off-topic comment rule is neither reasonable nor viewpoint neutral, we find it unconstitutional under the First Amend- ment.

I. BACKGROUND

“We review de novo a district court’s decision on cross- motions for summary judgment, construing all facts and drawing all reasonable inferences in favor of the party against whom the motion under consideration was filed.” Hess v. Bd. of Trs. of S. Ill. Univ., 839 F.3d 668, 673 (7th Cir. 2016). The fol- lowing facts are undisputed. A. Factual Background 1. Social Media Platforms “Social-media platforms … have gone from unheard-of to inescapable.” Moody v. NetChoice, LLC, 603 U.S. 707, 716 No. 22-3170 3

(2024). They now represent one of the “most important places … for the exchange of views” in modern life. Packingham v. North Carolina, 582 U.S. 98, 104 (2017). The University of Wis- consin–Madison operates social media accounts on Instagram and Facebook. Instagram and Facebook are social media plat- forms that allow people and institutions to interact with one another, including by sharing photos, videos, and messages. Once a person or entity creates an account on either platform, the platform generates an account-specific webpage where the account holder can “post” (i.e., publish) content. When the account holder posts content—whether in the form of photos, videos, or text—the content is automatically accompanied by an interactive space immediately adjacent to the content, where other accounts can write comments and reply to com- ments from others. This space is known as a “comment thread.” Comment threads on Instagram and Facebook are at- tached to, but separate from, an account holder’s original post. Within a comment thread, a commenter’s unique Insta- gram or Facebook username appears immediately prior to the comment. In other words, a comment is attributed to the com- menter. Instagram and Facebook offer tools for an account holder to limit how commenters can interact in the comment threads attached to the account holder’s posts. For instance, on Insta- gram, an account holder can disable the comment thread en- tirely for the account’s posts. Additionally, an Instagram ac- count holder can “restrict” another account. If Account A “re- stricts” Account B, then all of Account B’s comments will be automatically hidden from the comment threads attached to Account A’s posts, unless Account A affirmatively approves 4 No. 22-3170

a specific comment. Restricted accounts are not notified that they have been restricted. On Facebook, an account holder can manually hide from public view, or delete entirely, specific comments of others. A hidden comment can be seen only by the commenter and the commenter’s “friends,” 1 while a deleted comment cannot be seen by anyone. Finally, both Instagram and Facebook allow account hold- ers to implement “keyword filters” that automatically hide any comments containing specific words or phrases the ac- count holder selects. 2. The University’s Social Media Accounts and Comment Moderation The University’s Instagram and Facebook accounts bear the username “UWMadison.” The University uses its ac- counts to communicate official announcements, events, and policies; they are considered “the official voice of the Univer- sity.” The University chose to make both accounts “public,” which by default allows anyone with an Instagram or Face- book account to view and comment on the University’s posts. The University’s audience includes current and prospective students, faculty, staff, alumni, community members, and the public. 2 To engage its audience, the University has created more than 2,400 Instagram posts covering a wide range of

1 On Facebook, accounts can “friend” one another, thereby gaining access to one another’s non-public posts. 2 (Dkt. 40, Joint Statement of Undisputed Facts, ¶¶ 67, 76). No. 22-3170 5

topics. It also frequently shares information, announcements, and anecdotes on its Facebook account. The University’s Office of University Communications oversees these social media accounts, including by moderat- ing comments on the University’s posts. John Lucas is the As- sistant Vice Chancellor for University Communications; Mike Klein is the Director for News Content and Editorial Projects; and Nate Moll is a Social Media Manager. Klein and Moll make daily moderation decisions regarding comments on the University’s posts, while Lucas oversees compliance with the University’s social media guidelines for comment modera- tion. The University has a public “Social Media Statement” which it published to its website before this litigation began. It provides: While UW–Madison does not regularly review content posted to social media sites, it shall have the right to remove any content for any reason, including but not limited to, content that it deems threatening, profane, obscene, a viola- tion of intellectual property rights or privacy laws, off-topic, commercial or promotion of or- ganizations or programs not related to or affili- ated with the university, or otherwise injurious or illegal. Users are fully responsible for the con- tent they load on any of UW–Madison’s social media sites. After the start of this litigation, the University distributed interim guidance to its social media staff. The guidance in- structs that the University’s “social media managers may 6 No. 22-3170

engage in content moderation of social media pages based on one criterion: whether posted content is on vs. off topic.” It provides that social media managers have discretion to “re- move posts that are unrelated to the topic or purpose of the page.” As an example, it explains that “while the social media manager of a page dedicated to UW–Madison’s animal re- search programs may hide a post stating ‘Taylor Swift is the B0mB,’ he or she cannot hide a post that states, ‘Taylor Swift agrees that all universities should stop torturing animals by using them for research.

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Madeline Krasno v. Jennifer Mnookin, Counsel Stack Legal Research, https://law.counselstack.com/opinion/madeline-krasno-v-jennifer-mnookin-ca7-2025.