Lyons Insurance Agency, Inc. v. Howard Wilson

Court of Chancery of Delaware·Decided September 28, 2018·No. CA 2017-0092-SG·Published

Opinion

IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE

LYONS INSURANCE AGENCY, INC. )

)

Plaintiff, )

)

)

v. ) C.A. No. 2017-0092-SG )

)

HOWARD WILSON and GMG ) INSURANCE AGENCY, )

)

Defendants. )

MEMORANDUM OPINION

Date Submitted: June 11, 2018 Date Decided: September 28, 2018

Michael P. Kelly, Andrew S. Dupre, and Janine L. Faben, of MCCARTER & ENGLISH, LLP, Wilmington, Delaware, Attorneys for Plaintiff.

Herbert W. Mondros and Krista Reale Samis, of MARGOLIS EDELSTEIN, Wilmington, Delaware; OF COUNSEL: Christopher A. Tinari and Michael R. Miller, of MARGOLIS EDELSTEIN, Philadelphia, Pennsylvania, Attorneys for Defendants.

GLASSCOCK, Vice Chancellor

Madness, Einstein is famously (but apparently inaccurately) credited with saying, is illustrated by doing the same thing repeatedly while expecting different results. The individual defendant here, Howard Wilson, was in 2014 an employee of an insurance brokerage firm, USI Insurance Services (“USI”). Wilson left the employ of USI in July of that year, to work for another brokerage, the Plaintiff here, Lyons Insurance Agency, Inc. (“Lyons”). He brought with him his “book of business;” that is, his relationship with customers who had entrusted him with their insurance business. In fact, many of these customers left USI to become clients of Lyons. Wilson, however, was bound by a non-competition agreement with USI. USI sued Wilson and Lyons in Pennsylvania state court, and obtained an injunction preventing Lyons and Wilson from providing insurance brokerage to the entities in Wilson’s book of business. Lyons was forced to discharge those entities as customers. Nonetheless, and despite the fact that without the book of business, Wilson provided little value to Lyons, Lyons kept Wilson on the payroll during the two-year period of the injunction. Part of Wilson’s job was to keep in contact with the entities in the book of business, whom Lyons regarded as prospective customers once the injunction lifted. At the end of two years, Lyons bought out the book of business from USI, terminating the injunction. Lyons paid USI approximately one

half million dollars, with the anticipation that Wilson could then encourage the return of the book entities to the Lyons fold.

Wilson, however, doubted his ability to retrieve his former customers, some of whom had engaged another brokerage, GMG Insurance Agency (“GMG”), at Wilson’s suggestion during the pendency of the injunction. Instead of working to entice the customers to return to Wilson at Lyons, Wilson took an easier path: He joined GMG and began servicing some of the customers in his book of business there. Wilson, however, has a non-compete provision in his Employment Agreement with Lyons. Lyons sued Wilson and GMG, seeking preliminary injunctive relief. I denied the preliminary injunction, noting what serves as a liquidated damages clause in the Employment Agreement as preclusive of a preliminary finding of irreparable harm. Both sides have filed cross-motions for summary judgement, which I find must be granted in part and denied in part. It is clear, however, that Wilson has breached his non-competition agreement with Lyons, as he had a similar provision in his agreement with USI. What remain are primarily issues relating to remedy, which I find require a more complete record. My reasoning follows.

I. BACKGROUND

A. The Parties Plaintiff Lyons is an insurance broker that serves clients in Delaware, Pennsylvania, and elsewhere.1 Lyons is a Delaware corporation with a principal place of business in Wilmington, Delaware.2 Defendant Howard Wilson worked for Lyons from July 2014 to August 2016.3 He executed a Confidentiality, Non-Solicitation, and Continuing Compensation Agreement (the “Employment Agreement”) with Lyons on July 23, 2014.4 He left Lyons on August 12, 2016.5 Defendant GMG is an insurance broker that serves clients in Delaware, Pennsylvania, and elsewhere.6 Its principal place of business is Bucks County, Pennsylvania.7 Wilson began working at GMG on August 15, 2016, after leaving Lyons.8

1 June 14, 2017 Hr’g Tr. at 9:10–20, 15:17. 2 Compl. ¶ 4. 3 June 14, 2017 Hr’g Pl. Ex. 2; June 14, 2017 Hr’g Tr. at 50:9–12. 4 June 14, 2017 Hr’g Pl. Ex. 2, Confidentiality, Non-Soliciation, and Continuing Compensation Agreement [hereinafter, “Employment Agreement”]. 5 June 14, 2017 Hr’g Tr. at 50:9–12. 6 Id. at 16:1–8, 139:1–5. 7 Id. at 47:9–11. 8 Id. at 136:8.

B. Factual Background 1. Wilson joins Lyons

Prior to joining Lyons, Wilson worked as an insurance professional at USI.9 Because the insurance business is based on personal relationships, insurance professionals such as Lyons are said to have a book of business, which consists of the client and prospective relationships that an insurance professional has made.10 In July 2014, Wilson left USI to join Lyons, with the intention of bringing his book of business from USI.11 Prior billings and experience indicated that the annual revenue of Wilson’s book of business was over $500,000.12 Lyons extended an offer of employment to Wilson on July 14, 2014;13 Wilson accepted and signed the offer and the Employment Agreement on July 23, 2014.14 The Employment Agreement defines Wilson’s book of business (the “Book of Business”) as “the customer relationships for which Employee is compensated during the term of his employment.”15 The same provision stipulates that the Book of Business is the property of Lyons, not Wilson.16

9 June 14, 2017 Hr’g Tr. at 28:1–12. 10 Id. at 19:6–10. 11 Id. at 106:9–20. 12 Id. at 30:3–7. 13 June 14, 2017 Hr’g, Pl. Ex. 1. 14 June 14, 2017 Hr’g, Pl. Ex. 2, Employment Agreement. 15 Id. § 4.1. 16 Id.

Approximately three-quarters of the clients in Wilson’s Book of Business followed him from USI to Lyons.17 Shortly thereafter, USI sued Wilson and Lyons in Pennsylvania state court, alleging breach of a non-competition agreement between Wilson and USI (the “USI litigation”).18 Lyons had been aware of that non- competition agreement when it hired Wilson.19 Although in the insurance brokerage industry an employer will often purchase a new employee’s Book of Business from her previous employer, USI would not agree to a buyout and instead sought an injunction.20 The Pennsylvania court issued a preliminary injunction on August 8, 2014 (the “USI injunction”).21 As a result, neither Wilson nor Lyons could service Wilson’s USI clients.22 The clients who had followed Wilson to Lyons were dispersed among other brokers, and Lyons encouraged Wilson to help them select new brokers.23 At Wilson’s suggestion, some of his former clients went to GMG.24 Lyons paid for all of Wilson’s expenses in the USI litigation.25

17 June 14, 2017 Hr’g Tr. at 30:19–20, 31:23–32:4. 18 Id. at 32:24–33:3. 19 Id. at 106:21–22. 20 Id. at 31:4–7. 21 June 14, 2017 Hr’g, Pl. Ex. 3. 22 June 14, 2017 Hr’g Tr. at 96:12–22. 23 Id. at 35:13–15, 36:11–14. 24 Id. at 94:5–7, 116:21. 25 Id. at 40:16–22.

2. Wilson’s Employment at Lyons In the two-year period that Wilson was employed at Lyons and the USI injunction was in place, Lyons paid Wilson an annual salary of $205,000, a $50,000 signing bonus, life, health, and disability insurance, and contributions to a 401(k) plan. 26 This salary was based, at least in part, on the value of the Book of Business that Wilson was supposed to have brought from USI to Lyons, but which was subject to the two-year USI injunction.27 Lyons did not increase Wilson’s salary after his first year at Lyons, as was contemplated (but not required) by Wilson’s Employment Agreement.28 While employed with Lyons, Wilson continued to contact and to meet with his former clients to the extent that the USI injunction would allow. 29 Maintaining those relationships was part of his employment duties.30 Wilson was also expected to cultivate relationships with “prospects” in order to bring new business to the firm.31 Prospects, as the name suggests, are potential clients with whom insurance brokers build relationships in the hopes of gaining new business.32 Lyons paid for

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