Lyon v. American Family Mutual Insurance

644 F. Supp. 2d 1071, 2009 U.S. Dist. LEXIS 62769, 2009 WL 2177236
Procedural entryThis page is a short order in Lyon v. American Family Mutual Insurance. Read the opinion of the Court — 617 F. Supp. 2d 754
District Court, N.D. Illinois·Decided July 22, 2009·No. 08 C 7319·Published

Opinion

MEMORANDUM OPINION AND ORDER

MILTON I. SHADUR, Senior District Judge.

After this Court’s issuance of its lengthy May 27, 2009 memorandum opinion and order, 617 F.Supp.2d 754 (N.D.Ill.2009) (“Opinion”), 1 counsel for plaintiff Lyon filed a Motion To Reconsider. That submission posed sufficiently serious concerns to cause this Court, at the Motion’s June 26 presentment date, to order an evidentiary hearing. That hearing was held on July 21, and this memorandum opinion and order is issued to memorialize this Court’s ruling as announced orally, and in less formal form, at the conclusion of the hearing. 2

This Court has reviewed with care the testimony of the two witnesses — Jenner & Block associate Jodi Newman (“Newman”) and American Family’s insurance adjuster Drink — and it has reevaluated the parties’ documentary exhibits in conjunction with that testimony. Based on that review and reevaluation, this Court has concluded that the operative date from which the “reasonable time” — the period within which American Family had to invoke the Appraisal Clause of the Policy — -should be measured not from when American Family “learned it had been hit with this lawsuit” (Opinion, 617 F.Supp.2d at 760-61), but rather from October 20, 2008 or within a day or two thereafter.

Lyon Ex. 7 (also American Family Ex. 13) was an October 20 email from Newman 3 to Drink that read:

I am writing to advise you that, at our direction, Mrs. Lyon has or intends to deposit the check sent to her by American Family. Please be further advised that such action is without prejudice to Mrs. Lyon’s rights under the pertinent policies and law. Mrs. Lyon intends to pursue such rights to the fullest so as to *1073 receive both the policy benefits being wrongfully and deliberately denied by American Family for its own gain and to recoup the cost she has and will incur in redressing American Family’s intentional misconduct.
Sincerely,
Jodi Newman

Its first two sentences were obviously calculated to avoid any risk of forfeiture of Lyon’s legal position by reason of her cashing the American Family check for something over $250,000, so far removed from the amount of Lyon’s claim (her contractor had come up with a figure more than ten times that amount). But the critical third sentence was clearly confrontational, unequivocally putting American Family on notice that Lyon was ready to do battle in the legal arena.

Drink testified — again understandably, for as the adjuster he was not authorized to take up the cudgels of battle on American Family’s behalf — that he sent that email on to American Family’s Richard Oprenchak (“Oprenchak”). If American Family had any intention to negotiate any further in an effort to bring the parties together, a prompt response seeking to defuse the situation and suggesting (or even urging) such further discussion would have been the natural step to take. But American Family never responded at all (either directly through Oprenchak or through Drink on its behalf) to the October 20 throwing down of the gauntlet. With silence having descended after the October 20 email, Lyon and her counsel had every reason to believe (as would any objective observer) that the parties had reached stalemate — and in this Court’s view, American Family cannot contend in objective good faith that such was not the case at that time.

Moreover, this Court cannot credit Drink’s response to an Oprenchak email some three weeks later as an account of any exchange with Newman on or about that November 11 date. It is important to understand that Newman was a fledgling lawyer (admitted to the bar just a year earlier), working in her first job as a law firm associate — and as the earlier-referred-to October 20 email reflected, she understandably left any important substantive communications to the partner in charge. It does not ring true that she would, on her own, communicate the firm’s asserted lack of attention to an outsider after the strong statement that had been transmitted in the October 20 email.

This Court is reluctant to ascribe an outright fabrication (as contrasted with a faulty recollection) to Drink. What appears to be a more palatable explanation, sparing Drink that taint, is provided by a look at the sequence of the Drink-Oprenchak emails. On October 1 Drink had responded to Oprenchak’s question “Any update on this file?” with this email (American Family Ex. 12):

I contacted the insured’s attorney (Jodi Newman) to get an update/status on the ACV repairs to property. Jodi was not aware of any repairs completed at this time.
She explained that they were still weighing their options and should make a decision in the next couple of months on how they will proceed. I will follow-up with her in the next 45 days.

Then toward the end of the 45-day period mentioned by Drink, Oprenchak sent him this email (American Family Ex. 14):

Hi Luster,
Do you have an update on this file. Contents claim in?

And here was Drink’s response (id):

I contacted the insured’s attorney Jodi Newman for a status on this claim.
Jodi explained that they have not spent much time with the claim at this time; *1074 however, they expect to respond sometime before the end of this year.
No updates to report at this [sic].

Newman testified that she reflected everything substantive that she did in her contemporary notes made during each workday, followed by her typing up that information and passing it on to her secretary for entry in her time records. And, as already stated, Newman reported everything substantive to responsible partner Bricker. And though her time records for October 1, 2008 included “telephone conversation with Luster Drink” (jibing with Drink’s October 1 email, the earlier-quoted American Family Ex. 12), she shows nothing for November 11.

What appears most likely, and what this Court finds as a factual matter, is that Drink’s November 11 email reference to the law firm’s “not [having] spent much time with the claim,” followed by his statement that “they expect a response sometime before the end of this year,” had to represent a restatement of the October 1 Newman-Drink conversation reported in American Family Ex. 12, made without his having any current contact with Newman. Indeed, Drink’s concluding his November 11 email with the statement of “No updates to report at this” would be a really bizarre closing if Drink had really made a current report in that email immediately preceding that statement (note that on October 1 his response to Oprenchak’s “Any update on this file?” was a current report that contained no such concluding — and inconsistent — statement).

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Lyon v. American Family Mutual Insurance, 644 F. Supp. 2d 1071, 2009 U.S. Dist. LEXIS 62769, 2009 WL 2177236 (N.D. Ill. 2009).

644 F. Supp. 2d 1071 (Lyon v. American Family Mutual Insurance) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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Lyon v. American Family Mutual Insurance
617 F. Supp. 2d 754 (N.D. Illinois, 2009)