Lydia Lutaaya v. Boeing Employees Credit Union

Court of Appeals of Washington·Decided September 24, 2018·No. 77178-7·Unpublished

Opinion

• FILED

COURT OF APF'EALS DIV I

STATE OF WASHINGTON

2018 SEP 24 AM 8:35

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

LYDIA LUTAAYA, )

) No. 77178-7-1 Appellant, )

) DIVISION ONE V. )

) UNPUBLISHED OPINION BOEING EMPLOYEES CREDIT ) UNION, )

)

Respondent. ) FILED: September 24, 2018 )

CHUN, J. — Lydia Lutaaya had a bank account, mortgage, and car loan through Boeing Employees Credit Union (BECU). She defaulted on both loans, resulting in foreclosure on her condominium and repossession of her car. She brought a lawsuit alleging multiple claims against BECU including defamation and intentional infliction of emotional distress. The trial court dismissed most of the claims on CR 12(b)(6) and summary judgment motions. After a bench trial, the court found for BECU on the defamation and emotional distress claims. Lutaaya appeals the trial court's rulings in favor of BECU. Finding no error, we affirm.

FACTS

Lutaaya belonged to BECU as a member. In 2006, she obtained a mortgage from BECU to buy a condominium, secured by a deed of trust. She

secured a car loan from BECU in 2010. In late 2014, Lutaaya's payments on the loans became inconsistent. She subsequently ceased paying on both loans.

Lutaaya began making angry accusations about the conduct of BECU and the Renton Police Department(RPD). She sent letters to BECU, alleging RPD stole her identity, hacked her home Internet and accounts, and published a "wanted" notice with her photograph on a government website. She claimed BECU and RPD solicited money for attendees to a conference using her face and identity.1 She also accused BECU of acting in concert with the RPD to force foreclosure of her home. She made irate phone calls to BECU's phone banking center, and visited multiple BECU branches, requesting information about her accounts and making similar allegations.

Due to Lutaaya's increasingly hostile behavior and resulting concern for the safety of the staff and credit union members, BECU banned her from all branches. The ban restricted Lutaaya to banking by mail, telephone, and Internet.

BECU filed a complaint for replevin in King County Superior Court to repossess the car and obtain a deficiency judgment. Lutaaya contested the claim. The court entered judgment in favor of BECU on April 24, 2015. Lutaaya did not appeal this judgment; BECU repossessed the car. BECU also executed a nonjudicial foreclosure and trustee's sale of Lutaaya's condominium. Lutaaya did not seek judicial intervention during foreclosure and the trustee's sale

I Lutaaya alleges BECU and RPD collaborated to steal her identity by claiming she was the "Face of Boeing." She claims that RPD and BECU organized a conference at the superior court and solicited money from companies in order to meet her.

occurred in September 2015. After the sale, Lutaaya refused to vacate the property, forcing BECU to bring suit for unlawful detainer. In response to the motion for unlawful detainer, Lutaaya continued to allege BECU and RPD engaged in fraudulent behavior to force her to default on her loans.

Lutaaya, representing herself, filed suit against BECU in September 2015.

She made wide-ranging allegations, including violation of her "banking rights," interference with her right to sue, wrongful foreclosure on her condominium and repossession of her car, misrepresentation, defamation, and emotional distress. The trial court dismissed most of these claims on the pleadings. BECU then filed a motion for summary judgment on the remaining claims, which related to banking rights, defamation, and infliction of emotional distress. The trial court granted summary judgment for BECU except as to the defamation claim.

Lutaaya's defamation claim proceeded to a bench trial. At that time, the trial court also considered the claim for intentional infliction of emotional distress, determining the claim arose from the defamation issue. Lutaaya appeared as her only witness. She claimed several BECU employees had called her a prostitute, and said she was crazy or mentally ill during various visits to multiple BECU branch offices. She argued other BECU patrons overheard these comments, which caused her considerable emotional distress.

BECU called two employees to testify about the alleged statements.

Lutaaya had specifically named one of the witnesses, William Morris, as a perpetrator of the defamation. During her testimony, Lutaaya gave an accurate description of Morris and his desk area at one of the BECU branches. But in his

testimony, Morris stated he did not recognize Lutaaya and had never helped her at a BECU branch. He also testified he had not made statements that Lutaaya was a prostitute or that she was crazy, nor had heard other BECU employees make such statements. Morris further testified he would never make the alleged comments as they are "completely unprofessional." He indicated those types of statements did not adhere to the standards of professionalism of BECU branches.

The other employee, Adam Johnson, also testified such statements would deviate from BECU's culture of professionalism and respect. Despite having alleged a BECU employee named Adam made defamatory remarks, Lutaaya admitted she did not recognize Johnson. Johnson testified he was the only Adam working in the lobby of the branch at issue in her allegations but had never seen Lutaaya or helped her at the bank branch.

The trial court found the BECU witnesses' testimony credible and Lutaaya's testimony not credible. The trial court ruled in favor of BECU, determining Lutaaya had failed to meet her burden on the elements of the defamation or intentional infliction of emotional distress claims. Lutaaya filed a motion to reconsider, which the court denied.

Lutaaya appeals.

ANALYSIS

Representing herself on appeal, Lutaaya challenges the trial court's dismissal of her claims and judgment in favor of the defendant. As a preliminary matter, we note our expectation that self-represented litigants comply with the

procedural rules on appeal. State Farm Mut. Auto Ins. Co. v. Avery, 114 Wn. App. 299, 310, 57 P.3d 300(2002). Failure to do so may preclude appellate review. State v. Marintorres, 93 Wn. App. 442, 452, 969 P.2d 501 (1999).

Lutaaya's briefing falls below the standards set forth in RAP 10.3.2 Despite the deficiencies, we may elect to address an issue inadequately briefed. State Farm Mut. Auto Ins. Co., 114 Wn. App. at 310. Therefore, to the extent possible, we have considered the merits of Lutaaya's claims.3 Claims Dismissed on the Pleadinas The trial court dismissed many of Lutaaya's claims with prejudice in response to BECU's motion to dismiss under CR 12(b)(6). A defendant may move to dismiss a complaint for "failure to state a claim upon which relief can be granted." CR 12(b)(6). In evaluating such a motion, the court's inquiry focuses on whether the plaintiffs claim suffices legally. Gorman v. Garlock, Inc., 155 Wn.2d 198, 215, 118 P.3d 311 (2005). "A CR 12(b)(6) motion may be granted only where there is not only an absence of facts set out in the complaint to support a claim of relief, but there is no hypothetical set of facts that could

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