Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D.

Louisiana Court of Appeal·Decided February 12, 2025·No. 24-CA-264·Unknown

Opinion

LOUISIANA HEALTH SERVICE & NO. 24-CA-264 INDEMNITY COMPANY, D/B/A BLUE CROSS AND BLUE SHIELD OF LOUISIANA AND FIFTH CIRCUIT HMO LOUISIANA, INC.

COURT OF APPEAL

VERSUS STATE OF LOUISIANA

NARINDER M. GUPTA, M.D.

ON APPEAL FROM THE TWENTY-FOURTH JUDICIAL DISTRICT COURT PARISH OF JEFFERSON, STATE OF LOUISIANA NO. 814-003, DIVISION "N"

HONORABLE STEPHEN D. ENRIGHT, JR., JUDGE PRESIDING

February 12, 2025

SUSAN M. CHEHARDY

CHIEF JUDGE

Panel composed of Judges Susan M. Chehardy, Jude G. Gravois, and Timothy S. Marcel

REVERSED IN PART; AFFIRMED IN PART; REMANDED FOR FURTHER PROCEEDINGS WITH INSTRUCTIONS SMC JGG TSM

COUNSEL FOR PLAINTIFF/APPELLEE, LOUISIANA HEALTH SERVICE & INDEMNITY COMPANY, D/B/A BLUE CROSS AND BLUE SHIELD OF LOUISIANA, AND HMO LOUISIANA, INC.

Gary M. Carter, Jr.

Jessica W. Chapman Richard A. Sherburne, Jr.

Sierra Ambrose Douglas M. Chapoton

COUNSEL FOR DEFENDANT/APPELLANT, NARINDER M. GUPTA, M.D.

Perry R. Staub, Jr.

CHEHARDY, C.J.

Defendant/plaintiff-in-reconvention, Narinder M. Gupta, M.D. (“Dr.

Gupta”), appeals the trial court’s November 9, 2023 judgment, and its January 24, 2024 amended judgment, sustaining the peremptory exceptions of no right of action, no cause of action, and prescription filed by plaintiff/defendant-in- reconvention, Louisiana Health Service & Indemnity Company, d/b/a Blue Cross and Blue Shield of Louisiana, and HMO Louisiana, Inc. (collectively “Blue Cross”). For the following reasons, we reverse in part, affirm in part, and remand the matter to the trial court for further proceedings with instructions. FACTUAL BACKGROUND AND PROCEDURAL HISTORY This case arises from Dr. Gupta’s allegedly improper billing practices for medical services he performed. Blue Cross alleges that Louisiana Health Service & Indemnity Company is a non-profit mutual insurance company, and HMO Louisiana is a health maintenance organization (“HMO”). In 2009, Dr. Gupta, a medical service provider, entered into a Physician Agreement with Blue Cross, which agreement obligated Dr. Gupta to, among other things: (1) prepare and maintain appropriate medical, financial, and administrative records of medical services rendered to patients and comply with record-keeping procedures; (2) provide Blue Cross with complete medical records and information reasonably required to process Dr. Gupta’s claims, including accurate descriptions of services performed, with accompanying diagnoses and proper procedure codes; (3) render to patients only those services deemed medically necessary; (4) allow Blue Cross to conduct any audits of his facilities, policies, and procedures to ensure that charges to Blue Cross are correct and properly reflect services rendered; and (5) refund Blue Cross for any payments made based on erroneous or incomplete

information, and any payments for services Blue Cross later determines were not medically necessary.

The Physician Agreement expressly incorporated, by reference, the recoupment procedures set forth in La. R.S. 22:1838. Thus, Blue Cross alleges that, by signing the Physician Agreement, Dr. Gupta agreed he had thirty (30) days to submit a notice of appeal after receiving a written recoupment notice from Blue Cross. According to Blue Cross, in the event Dr. Gupta failed to appeal, La. R.S. 22:1838 and the Physician Agreement authorized Blue Cross to conclude that he had accepted its recoupment decision.

Pursuant to the Physician Agreement and La. R.S. 22:1838, on August 25, 2017 and December 13, 2017, Blue Cross allegedly performed an audit on Dr. Gupta’s facility to ensure that he was complying with the terms and conditions of the agreement. After reviewing Dr. Gupta’s records, Blue Cross contends that it identified numerous issues concerning Dr. Gupta’s practices, including that Dr. Gupta’s medical and billing records and patient notes were incomplete and illegible; he used improper coding for medical services and procedures;1 his medical and billing records lacked proper documentation evidencing all of the medical services rendered during a patient’s office visit; and, he rendered services to patients that were not “medically necessary.” According to Blue Cross, due to Dr. Gupta’s allegedly poor billing practices, lack of proper documentation, and rendering medically unnecessary services, it determined that it had overpaid 656 medical claims submitted by Dr. Gupta in the amount of $240,221.00.

On February 8, 2018, Blue Cross sent written correspondence to Dr. Gupta, sharing the findings of its audit, educating Dr. Gupta regarding sound billing practices, and requesting that he adopt those practices. By letter dated May 24,

1 For example, while medical coding guidelines for injections includes office visits, Dr. Gupta billed the office visits separately at an additional, and allegedly improper, charge.

2018, counsel for Dr. Gupta requested a meeting with Blue Cross to discuss the reasons it had ceased paying Dr. Gupta’s claims. In July 2018, Blue Cross agreed to meet with Dr. Gupta and his attorney to discuss the problematic issues identified with his practice.

Following this in-person meeting, on August 15, 2018, pursuant to a provision in the Physicians Agreement, Blue Cross sent Dr. Gupta, through Perry R. Staub, Jr. (“Mr. Staub”), the attorney that had accompanied Dr. Gupta to the in- person meeting, a written recoupment request, formally seeking a full refund of the overpayments totaling $240,222.31, accompanied by a breakdown of the specific claims, identifying the patient, date of the service rendered, and an explanation for the recoupment sought. No separate correspondence was sent to or received by Dr. Gupta, the healthcare provider, nor was he copied on the correspondence sent to Mr. Staub. Dr. Gupta allegedly failed to appeal Blue Cross’ recoupment request within 30 days of the attorney’s receipt thereof in accordance with the Physician Agreement and La. R.S. 22:1838, which Blue Cross claimed gave it the right to declare that Dr. Gupta agreed with and had accepted its recoupment decision. Blue Cross now avers that Dr. Gupta has failed to tender the full amount owed, and alleges that $226,562.62 remains unpaid.

When Dr. Gupta failed to tender the balance owed to Blue Cross to account for the recoupment, or otherwise compensate for his alleged breach of the Physician Agreement,2 on January 15, 2021, Blue Cross filed suit pleading claims for breach of contract, unjust enrichment, detrimental reliance, declaratory relief, and recoupment under La. R.S. 22:1838. In response, on March 12, 2021, Dr. Gupta filed a motion to remove the matter to federal court contending the Employee Retirement Income Security Act of 1974 (ERISA), 29 U.S.C. § 1001, et

2 Of the total of $240,222.31 Blue Cross claimed Dr. Gupta owed to it, $13,659.63 was offset as a result of recoveries made by Blue Cross.

seq., and the Federal Employees Health Benefits Act (“FEHBA”), 5 U.S.C. § 8901, et seq., completely preempted Blue Cross’ claims. Conversely, Blue Cross argued it had asserted purely state claims that did not require resolution of any federal ERISA-related issues, and the federal court therefore lacked jurisdiction. After consideration, the federal court agreed, and on June 30, 2021, remanded the case to the state court.

Thereafter, on July 12, 2021, Dr. Gupta answered Blue Cross’ petition for damages and declaratory relief denying all claims, and asserted a reconventional demand. In his reconventional demand, Dr. Gupta asserted claims for (1) breach of contract, (2) violation of Louisiana’s recoupment statute, La. R.S. 22:1838, (3) violation of Louisiana prompt pay statutes, La. R.S. 22:1832 and La. R.S. 22: 1833, (4) ERISA and/or FEHBA violations relating to post-payment audit and recoupment activities, and (5) negligent misrepresentation and fraud.

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Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D., (La. Ct. App. 2025).

Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D. (Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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