Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D.

CourtLouisiana Court of Appeal
DecidedFebruary 12, 2025
Docket24-CA-264
StatusUnknown

This text of Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D. (Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D.) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D., (La. Ct. App. 2025).

Opinion

LOUISIANA HEALTH SERVICE & NO. 24-CA-264 INDEMNITY COMPANY, D/B/A BLUE CROSS AND BLUE SHIELD OF LOUISIANA AND FIFTH CIRCUIT HMO LOUISIANA, INC. COURT OF APPEAL VERSUS STATE OF LOUISIANA NARINDER M. GUPTA, M.D.

ON APPEAL FROM THE TWENTY-FOURTH JUDICIAL DISTRICT COURT PARISH OF JEFFERSON, STATE OF LOUISIANA NO. 814-003, DIVISION "N" HONORABLE STEPHEN D. ENRIGHT, JR., JUDGE PRESIDING

February 12, 2025

SUSAN M. CHEHARDY CHIEF JUDGE

Panel composed of Judges Susan M. Chehardy, Jude G. Gravois, and Timothy S. Marcel

REVERSED IN PART; AFFIRMED IN PART; REMANDED FOR FURTHER PROCEEDINGS WITH INSTRUCTIONS SMC JGG TSM COUNSEL FOR PLAINTIFF/APPELLEE, LOUISIANA HEALTH SERVICE & INDEMNITY COMPANY, D/B/A BLUE CROSS AND BLUE SHIELD OF LOUISIANA, AND HMO LOUISIANA, INC. Gary M. Carter, Jr. Jessica W. Chapman Richard A. Sherburne, Jr. Sierra Ambrose Douglas M. Chapoton

COUNSEL FOR DEFENDANT/APPELLANT, NARINDER M. GUPTA, M.D. Perry R. Staub, Jr. CHEHARDY, C.J.

Defendant/plaintiff-in-reconvention, Narinder M. Gupta, M.D. (“Dr.

Gupta”), appeals the trial court’s November 9, 2023 judgment, and its January 24,

2024 amended judgment, sustaining the peremptory exceptions of no right of

action, no cause of action, and prescription filed by plaintiff/defendant-in-

reconvention, Louisiana Health Service & Indemnity Company, d/b/a Blue Cross

and Blue Shield of Louisiana, and HMO Louisiana, Inc. (collectively “Blue

Cross”). For the following reasons, we reverse in part, affirm in part, and remand

the matter to the trial court for further proceedings with instructions.

FACTUAL BACKGROUND AND PROCEDURAL HISTORY

This case arises from Dr. Gupta’s allegedly improper billing practices for

medical services he performed. Blue Cross alleges that Louisiana Health Service

& Indemnity Company is a non-profit mutual insurance company, and HMO

Louisiana is a health maintenance organization (“HMO”). In 2009, Dr. Gupta, a

medical service provider, entered into a Physician Agreement with Blue Cross,

which agreement obligated Dr. Gupta to, among other things: (1) prepare and

maintain appropriate medical, financial, and administrative records of medical

services rendered to patients and comply with record-keeping procedures; (2)

provide Blue Cross with complete medical records and information reasonably

required to process Dr. Gupta’s claims, including accurate descriptions of services

performed, with accompanying diagnoses and proper procedure codes; (3) render

to patients only those services deemed medically necessary; (4) allow Blue Cross

to conduct any audits of his facilities, policies, and procedures to ensure that

charges to Blue Cross are correct and properly reflect services rendered; and (5)

refund Blue Cross for any payments made based on erroneous or incomplete

24-CA-264 1 information, and any payments for services Blue Cross later determines were not

medically necessary.

The Physician Agreement expressly incorporated, by reference, the

recoupment procedures set forth in La. R.S. 22:1838. Thus, Blue Cross alleges

that, by signing the Physician Agreement, Dr. Gupta agreed he had thirty (30) days

to submit a notice of appeal after receiving a written recoupment notice from Blue

Cross. According to Blue Cross, in the event Dr. Gupta failed to appeal, La. R.S.

22:1838 and the Physician Agreement authorized Blue Cross to conclude that he

had accepted its recoupment decision.

Pursuant to the Physician Agreement and La. R.S. 22:1838, on August 25,

2017 and December 13, 2017, Blue Cross allegedly performed an audit on Dr.

Gupta’s facility to ensure that he was complying with the terms and conditions of

the agreement. After reviewing Dr. Gupta’s records, Blue Cross contends that it

identified numerous issues concerning Dr. Gupta’s practices, including that Dr.

Gupta’s medical and billing records and patient notes were incomplete and

illegible; he used improper coding for medical services and procedures;1 his

medical and billing records lacked proper documentation evidencing all of the

medical services rendered during a patient’s office visit; and, he rendered services

to patients that were not “medically necessary.” According to Blue Cross, due to

Dr. Gupta’s allegedly poor billing practices, lack of proper documentation, and

rendering medically unnecessary services, it determined that it had overpaid 656

medical claims submitted by Dr. Gupta in the amount of $240,221.00.

On February 8, 2018, Blue Cross sent written correspondence to Dr. Gupta,

sharing the findings of its audit, educating Dr. Gupta regarding sound billing

practices, and requesting that he adopt those practices. By letter dated May 24,

1 For example, while medical coding guidelines for injections includes office visits, Dr. Gupta billed the office visits separately at an additional, and allegedly improper, charge.

24-CA-264 2 2018, counsel for Dr. Gupta requested a meeting with Blue Cross to discuss the

reasons it had ceased paying Dr. Gupta’s claims. In July 2018, Blue Cross agreed

to meet with Dr. Gupta and his attorney to discuss the problematic issues identified

with his practice.

Following this in-person meeting, on August 15, 2018, pursuant to a

provision in the Physicians Agreement, Blue Cross sent Dr. Gupta, through Perry

R. Staub, Jr. (“Mr. Staub”), the attorney that had accompanied Dr. Gupta to the in-

person meeting, a written recoupment request, formally seeking a full refund of the

overpayments totaling $240,222.31, accompanied by a breakdown of the specific

claims, identifying the patient, date of the service rendered, and an explanation for

the recoupment sought. No separate correspondence was sent to or received by Dr.

Gupta, the healthcare provider, nor was he copied on the correspondence sent to

Mr. Staub. Dr. Gupta allegedly failed to appeal Blue Cross’ recoupment request

within 30 days of the attorney’s receipt thereof in accordance with the Physician

Agreement and La. R.S. 22:1838, which Blue Cross claimed gave it the right to

declare that Dr. Gupta agreed with and had accepted its recoupment decision. Blue

Cross now avers that Dr. Gupta has failed to tender the full amount owed, and

alleges that $226,562.62 remains unpaid.

When Dr. Gupta failed to tender the balance owed to Blue Cross to account

for the recoupment, or otherwise compensate for his alleged breach of the

Physician Agreement,2 on January 15, 2021, Blue Cross filed suit pleading claims

for breach of contract, unjust enrichment, detrimental reliance, declaratory relief,

and recoupment under La. R.S. 22:1838. In response, on March 12, 2021, Dr.

Gupta filed a motion to remove the matter to federal court contending the

Employee Retirement Income Security Act of 1974 (ERISA), 29 U.S.C. § 1001, et

2 Of the total of $240,222.31 Blue Cross claimed Dr. Gupta owed to it, $13,659.63 was offset as a result of recoveries made by Blue Cross.

24-CA-264 3 seq., and the Federal Employees Health Benefits Act (“FEHBA”), 5 U.S.C. § 8901,

et seq., completely preempted Blue Cross’ claims. Conversely, Blue Cross argued

it had asserted purely state claims that did not require resolution of any federal

ERISA-related issues, and the federal court therefore lacked jurisdiction. After

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Louisiana Health Service & Indemnity Company, D/B/A Blue Cross and Blue Shield of Louisiana and Hmo Louisiana, Inc. Versus Narinder M. Gupta, M.D., Counsel Stack Legal Research, https://law.counselstack.com/opinion/louisiana-health-service-indemnity-company-dba-blue-cross-and-blue-lactapp-2025.