London v. Etrade Securities LLC

CourtDistrict Court, N.D. Illinois
DecidedSeptember 29, 2023
Docket1:21-cv-06434
StatusUnknown

This text of London v. Etrade Securities LLC (London v. Etrade Securities LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
London v. Etrade Securities LLC, (N.D. Ill. 2023).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

JUSTIN LONDON, ) ) Plaintiff, ) No. 1:21-CV-06434 ) v. ) ) Judge Edmond E. Chang FINANCIAL INDUSTRY REGULATORY ) AUTHORITY, INC., and E*TRADE ) SECURITIES, LLC, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER

Justin London brings this lawsuit against the Financial Industry Regulatory Authority, Inc. (well known by the acronym FINRA) and E*Trade Securities, LLC.1 London asserts various statutory and tort claims against E*Trade arising out of E*Trade’s purportedly unauthorized liquidations of London’s trading positions, which allegedly caused substantial losses to London. R. 21, Third Am. Compl.2 Lon- don also challenges—and seeks to vacate—a January 2022 arbitration award issued in a FINRA arbitration between London and E*Trade on the same alleged unauthor- ized liquidations by E*Trade.

1The Court has diversity jurisdiction, 28 U.S.C. § 1332, over this case: London is a citizen of Illinois, R. 21 ¶ 1; E*Trade is a citizen of Delaware and New York, R. 20, Section I; and FINRA is a citizen of Delaware, R. 36 at 2 (nonprofit corporation organized under Dela- ware law), and Washington, D.C., see R. 21 ¶ 1 (principal place of business). The Third Amended Complaint alleges that London suffered losses well in excess of $75,000. Third. Am. Compl. ¶ 19 (alleging losses of $208,232.40).

2Citations to the record are “R.” followed by the docket entry number and, if needed, a page or paragraph number. Both FINRA and E*Trade have moved to dismiss the complaint under Federal Rule of Civil Procedure 12(b)(6). R. 33, E*Trade Mot.; R. 34, FINRA Mot. E*Trade has also moved for judgment on the pleadings under Federal Rule of Civil Procedure

12(c) on its counterclaim seeking confirmation of the arbitration award. E*Trade Mot.; R. 24, E*Trade Counterclaim. For the reasons discussed in this Opinion, the Defendants’ motions are granted. I. Background The Court accepts all well-pleaded factual allegations in the Complaint as true. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). In 2006, E*Trade acquired London’s customer account from another trading firm, HarrisDirect. R. 21, Third Am. Compl. ¶ 4. But, according to

London, he never received or executed E*Trade’s Customer Account Agreement at the time of transfer; he also never signed a margin agreement. Id. ¶ 5. Sometime after the transfer but before 2015, E*Trade upgraded London to Level 3 margin trading—allegedly without an option-upgrade agreement and despite London not requesting the upgrade. Third Am. Compl. ¶ 7. In December 2015, E*Trade upgraded London to Level 4, despite not having any signed margin or option-

upgrade agreement with London. Id. ¶ 9. Later, in July 2018, London received an email from E*Trade, allegedly saying that account alerts would be delivered to his email address. Id. ¶ 11. That same year, London called E*Trade and informed a rep- resentative that he was not receiving any notices (including margin-call alerts) to his

2 email. Id. ¶ 12. The representative told London that he would be switched to paper- less notifications for all notifications. Id. In December 2018, an E*Trade representative informed London that E*Trade

had liquidated positions; the liquidation allegedly caused over $120,730.22 in losses to London. Third Am. Compl. ¶ 14. In response, London notified E*Trade via multiple recorded phone calls that he did not authorize these liquidations. Id. E*Trade in- formed London that these liquidations were proper under a signed agreement, but London alleges this agreement does not exist. Id. In March 2020, E*Trade again entered liquidation orders, this time closing five options contracts. Third Am. Compl. ¶ 15. Upon learning of the liquidations via trade

confirmations that he received by email, London notified E*Trade that they liqui- dated a greater amount than was necessary. Id. That same month, E*Trade issued a margin call to London’s account. Id. ¶ 16. London was also not aware of this alert, because he had not received any email notifications from E*Trade. Id. According to London, he suspected that E*Trade was engaging in unauthorized liquidations based on trade confirmations that he received. Id. Based on this suspicion, in March 2020,

London placed a series of limit orders to close positions. Id. None were executed. Id. E*Trade continued to liquidate positions. Id. ¶ 17. E*Trade also continued to issue margin calls without notifying London by phone or email. Id. ¶ 18. According to Lon- don, the March 2020 unauthorized liquidations caused him to incur losses of $208,232.40. Id. ¶ 19.

3 In June 2020, London initiated a claim against E*Trade in a FINRA arbitra- tion based on E*Trade’s allegedly unauthorized activity and lack of notices. Third Am. Compl. ¶ 20. When initiating the claim, London signed a FINRA Arbitration

Submission Agreement. See Third Am. Compl., Exh. A, the FINRA Submission Agree- ment.3 In March 2021, E*Trade moved to amend the Initial Pre-Hearing Conference scheduling order. Third Am. Compl. ¶ 26. That same month, London moved for a rul- ing on jurisdiction, seeking leave to withdraw his claims before FINRA and instead pursue them in federal court. Id. ¶ 27. In so doing, London argued that he had mis- takenly believed that there was a signed, binding agreement between him and E*Trade with an arbitration provision. Id. According to London, he realized this mis-

take after E*Trade could not produce this signed agreement during discovery. Id. But E*Trade countered that London had signed the FINRA Submission Agreement and thus had voluntarily submitted to the arbitration. Id. After a hearing, the FINRA panel granted E*Trade’s motion to amend. Id. ¶ 28. Then, after another hearing, the panel rejected London’s challenge to FINRA’s jurisdiction, concluding that FINRA had jurisdiction due to London’s submission of the claim. Id. ¶ 29.

3In considering a motion to dismiss, a court may review exhibits attached to the com- plaint without converting the motion to one for summary judgment. Tierney v. Vahle, 304 F.3d 734, 738 (7th Cir. 2002). “Such documents may permit the court to determine that the plaintiff is not entitled to judgment.” Reger Dev., LLC v. Nat’l City Bank, 592 F.3d 759, 764 (7th Cir. 2010). Also, documents that are central to a claim (like the Amended Statement of Claim in the arbitration proceedings, and the Arbitration Award itself) also may be consid- ered at the dismissal-motion stage. Wright v. Associated Ins. Co., 29 F.3d 1244, 1248 (7th Cir. 1994). 4 In discovery, E*Trade allegedly failed to produce any signed account and mar- gin agreements with London. Third Am. Compl. ¶ 32. In October 2021, after the dis- covery deadline had passed, the parties engaged in a mediation. Id. ¶ 33. At some

point during the mediation, after London had pointed out E*Trade did not produce any signed account or margin agreements with him, E*Trade’s counsel told the me- diator that she wanted to look for more documents. Id. ¶ 34. The mediator paused the mediation, and E*Trade spent a week looking for more documents. Id. The next week, E*Trade produced 1,784 pages of new documents (referred to as the Supplemental Production). Id.

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London v. Etrade Securities LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/london-v-etrade-securities-llc-ilnd-2023.