Logue v. Reliance Standard Life CV-01-264-B 06/04/02 UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
Dorothy Logue
v. Civil N o . 01-264-B Opinion N o . 2002 DNH 110 Reliance Standard Life Insurance Co.
MEMORANDUM AND ORDER
Dorothy Logue brings this action against Reliance Standard
Life Insurance Company to recover benefits under an ERISA-
regulated disability insurance plan. The parties have filed
cross-motions for summary judgment. For the reasons set forth
below, I grant Logue’s motion and deny Reliance’s cross-motion.
I. BACKGROUND
A. The Injury
Logue is a 59 year-old woman with an associate degree in
nursing. She worked as a Discharge Planning Coordinator at
Frisbie Memorial Hospital from October 1 , 1990 until September 9,
2000. A discharge planner must be able to think clearly and interact with patients and hospital staff while coping with a
moderate amount of stress. The job’s only significant physical
requirement is an ability to walk or stand for much of the day.
Logue has suffered from fibromyalgia1 since 1997. Although
she experienced constant pain and regularly took pain medication,
a muscle relaxant, and anti-depressant medication, she was able
to work regularly until September 9, 2000, when she suffered a
back injury while assisting her disabled mother.
Logue initially sought treatment for her injury on September
1 3 , 2000. An MRI taken the next day revealed a “mild disc bulge
and facet arthrosis” at L4-L5 and “mild facet arthrosis” at L5-S1
without “disc herination, spinal stenosis or forminial
narrowing.” Her rheumatologist, D r . John Shearman, described the
MRI as “relatively normal.” Logue saw D r . Shearman again on
October 1 0 , November 9, and December 1 2 , 2000. D r . Shearman’s
notes state that Logue continued to complain of significant pain
but that she believed that her condition was slowly improving.
1 Fibromyalgia is characterized by chronic pain in the muscles, tendons, and joints throughout the body. Diagnostic criteria for the condition developed by the American College of Rheumatology also require that the patient experience pain upon palpation of at least 11 of 18 designated “trigger points.” See Attorney’s Textbook of Medicine, ¶ 25.34 (1990).
-2- He instructed her to continue taking her medication and apply ice
and wet heat to the affected area.
Dr. Shearman completed a Physician’s Statement for Logue on
December 1 2 , 2000. He diagnosed her condition as a “bulging disc
L 4 , L5," secondary to fibromyalgia. Dr. Shearman asserted that
Logue could not drive or sit and could stand and walk for only 1-
3 hours per day. He noted, however, that her condition did not
limit her ability to perform the mental component of her work.
He also stated that she was capable of performing light duty work
during an 8-hour day.
On January 2 , 2001, Logue told a Reliance employee that she
“feels a little bit better than previously.” She also admitted
that she was not receiving physical therapy and that D r . Shearman
had told her “do normal activity cautiously.” She claimed,
however, that she had difficulty driving and sitting and that she
could walk for only up to one hour with rest periods during an
eight-hour day.
Logue completed a pain questionnaire on March 9, 2001. She
asserted that her fibromyalgia had been getting worse each year,
and that her condition deteriorated significantly after she
injured her back. She claimed that she had a limited ability to
-3- walk, she could sit or drive for no more than 20 minutes, and she
had difficulty concentrating. She stated that she was able to
cook, “tidy” her house but not vacuum, engage in light shopping
and take care of her personal needs by pacing herself and resting
frequently.
Dr. Shearman saw Logue again on April 5 , 2001. A few days
later, he completed a Fibromyalgia Residual Functional Capacity
Questionnaire describing Logue’s condition. He noted that Logue
suffered from “chronic-frequent episodes of severe pain.” He
stated that her pain constantly interfered with her attention and
concentration and that she was incapable of performing even low
stress jobs. He claimed that she was able to stand for no more
than five minutes at a time and for less than two hours total
during the work day.
B. The Policy
Logue is a beneficiary of a group long-term disability
policy issued by Reliance.2 The policy divides benefit
2 The parties treat Reliance as the administrator of Logue’s ERISA-regulated long-term disability plan and the policy as the plan. Further, Reliance does not challenge Logue’s decision to sue it rather than the plan. Accordingly, I will assume that Reliance is the plan administrator and that Logue is entitled to bring her claim against Reliance.
-4- eligibility determinations into two phases. Only the first
phase, which covers the first 24 months following a 90-day
elimination period, is relevant to this action. During the
elimination period, and for the next 24 months after the
elimination period is completed, a beneficiary is deemed to be
“totally disabled” if, “as a result of injury or sickness,” the
“Insured cannot perform the material duties of his/her regular
occupation.” The policy requires a beneficiary to “submit[]
satisfactory proof of total disability to us” to recover benefits
under the policy.
C. The Claim
Logue formally applied for benefits under the policy on
December 1 8 , 2000. In a February 2 1 , 2001 letter denying Logue’s
claim, Reliance explained that she had failed to produce
satisfactory evidence of disability because: (1) her MRI revealed
only a “mild disc bulge and facet arthrosis” at L4-5 and “mild
facet arthrosis” at L5-S1 without “disc herniation, spinal
stenosis or forminial narrowing;” (2) Dr. Shearman’s December 2 ,
2000 physical capacity report stated that Logue was capable of
performing light duty work; (3) Dr. Shearman’s notes indicated
that while Logue continued to experience pain, her condition
-5- improved throughout the elimination period; and (4) Logue had
failed to produce any objective medical evidence to support her
claim that she could no longer work.
Logue retained counsel and appealed the denial of her claim
on March 2 9 , 2001. Her attorney asserted that Logue was disabled
because “fibromyalgia, combined with the effects of [her back
injury] upon her health have seriously decreased her ability to
perform even simple activities of daily living.” Logue included
a copy of her March 9, 2001 pain questionnaire with her appeal.
On April 9, 2001, Logue supplemented her claim by submitting a
formal job description and D r . Shearman’s April 1 4 , 2001
Fibromyalgia Residual Functional Capacity Questionnaire.
Reliance denied Logue’s appeal on May 1 1 , 2001. On June 6, 2001,
Reliance also rejected Logue’s request for a second appeal which
she based in part on the fact that the Social Security Adminis-
tration had recently granted her application for disability
benefits. In a letter explaining its decision, Reliance stated
that “while we consider the determinations of Social Security and
any other insurance policy, they have no bearing on our decision
as to whether M s .
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Logue v. Reliance Standard Life CV-01-264-B 06/04/02 UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
Dorothy Logue
v. Civil N o . 01-264-B Opinion N o . 2002 DNH 110 Reliance Standard Life Insurance Co.
MEMORANDUM AND ORDER
Dorothy Logue brings this action against Reliance Standard
Life Insurance Company to recover benefits under an ERISA-
regulated disability insurance plan. The parties have filed
cross-motions for summary judgment. For the reasons set forth
below, I grant Logue’s motion and deny Reliance’s cross-motion.
I. BACKGROUND
A. The Injury
Logue is a 59 year-old woman with an associate degree in
nursing. She worked as a Discharge Planning Coordinator at
Frisbie Memorial Hospital from October 1 , 1990 until September 9,
2000. A discharge planner must be able to think clearly and interact with patients and hospital staff while coping with a
moderate amount of stress. The job’s only significant physical
requirement is an ability to walk or stand for much of the day.
Logue has suffered from fibromyalgia1 since 1997. Although
she experienced constant pain and regularly took pain medication,
a muscle relaxant, and anti-depressant medication, she was able
to work regularly until September 9, 2000, when she suffered a
back injury while assisting her disabled mother.
Logue initially sought treatment for her injury on September
1 3 , 2000. An MRI taken the next day revealed a “mild disc bulge
and facet arthrosis” at L4-L5 and “mild facet arthrosis” at L5-S1
without “disc herination, spinal stenosis or forminial
narrowing.” Her rheumatologist, D r . John Shearman, described the
MRI as “relatively normal.” Logue saw D r . Shearman again on
October 1 0 , November 9, and December 1 2 , 2000. D r . Shearman’s
notes state that Logue continued to complain of significant pain
but that she believed that her condition was slowly improving.
1 Fibromyalgia is characterized by chronic pain in the muscles, tendons, and joints throughout the body. Diagnostic criteria for the condition developed by the American College of Rheumatology also require that the patient experience pain upon palpation of at least 11 of 18 designated “trigger points.” See Attorney’s Textbook of Medicine, ¶ 25.34 (1990).
-2- He instructed her to continue taking her medication and apply ice
and wet heat to the affected area.
Dr. Shearman completed a Physician’s Statement for Logue on
December 1 2 , 2000. He diagnosed her condition as a “bulging disc
L 4 , L5," secondary to fibromyalgia. Dr. Shearman asserted that
Logue could not drive or sit and could stand and walk for only 1-
3 hours per day. He noted, however, that her condition did not
limit her ability to perform the mental component of her work.
He also stated that she was capable of performing light duty work
during an 8-hour day.
On January 2 , 2001, Logue told a Reliance employee that she
“feels a little bit better than previously.” She also admitted
that she was not receiving physical therapy and that D r . Shearman
had told her “do normal activity cautiously.” She claimed,
however, that she had difficulty driving and sitting and that she
could walk for only up to one hour with rest periods during an
eight-hour day.
Logue completed a pain questionnaire on March 9, 2001. She
asserted that her fibromyalgia had been getting worse each year,
and that her condition deteriorated significantly after she
injured her back. She claimed that she had a limited ability to
-3- walk, she could sit or drive for no more than 20 minutes, and she
had difficulty concentrating. She stated that she was able to
cook, “tidy” her house but not vacuum, engage in light shopping
and take care of her personal needs by pacing herself and resting
frequently.
Dr. Shearman saw Logue again on April 5 , 2001. A few days
later, he completed a Fibromyalgia Residual Functional Capacity
Questionnaire describing Logue’s condition. He noted that Logue
suffered from “chronic-frequent episodes of severe pain.” He
stated that her pain constantly interfered with her attention and
concentration and that she was incapable of performing even low
stress jobs. He claimed that she was able to stand for no more
than five minutes at a time and for less than two hours total
during the work day.
B. The Policy
Logue is a beneficiary of a group long-term disability
policy issued by Reliance.2 The policy divides benefit
2 The parties treat Reliance as the administrator of Logue’s ERISA-regulated long-term disability plan and the policy as the plan. Further, Reliance does not challenge Logue’s decision to sue it rather than the plan. Accordingly, I will assume that Reliance is the plan administrator and that Logue is entitled to bring her claim against Reliance.
-4- eligibility determinations into two phases. Only the first
phase, which covers the first 24 months following a 90-day
elimination period, is relevant to this action. During the
elimination period, and for the next 24 months after the
elimination period is completed, a beneficiary is deemed to be
“totally disabled” if, “as a result of injury or sickness,” the
“Insured cannot perform the material duties of his/her regular
occupation.” The policy requires a beneficiary to “submit[]
satisfactory proof of total disability to us” to recover benefits
under the policy.
C. The Claim
Logue formally applied for benefits under the policy on
December 1 8 , 2000. In a February 2 1 , 2001 letter denying Logue’s
claim, Reliance explained that she had failed to produce
satisfactory evidence of disability because: (1) her MRI revealed
only a “mild disc bulge and facet arthrosis” at L4-5 and “mild
facet arthrosis” at L5-S1 without “disc herniation, spinal
stenosis or forminial narrowing;” (2) Dr. Shearman’s December 2 ,
2000 physical capacity report stated that Logue was capable of
performing light duty work; (3) Dr. Shearman’s notes indicated
that while Logue continued to experience pain, her condition
-5- improved throughout the elimination period; and (4) Logue had
failed to produce any objective medical evidence to support her
claim that she could no longer work.
Logue retained counsel and appealed the denial of her claim
on March 2 9 , 2001. Her attorney asserted that Logue was disabled
because “fibromyalgia, combined with the effects of [her back
injury] upon her health have seriously decreased her ability to
perform even simple activities of daily living.” Logue included
a copy of her March 9, 2001 pain questionnaire with her appeal.
On April 9, 2001, Logue supplemented her claim by submitting a
formal job description and D r . Shearman’s April 1 4 , 2001
Fibromyalgia Residual Functional Capacity Questionnaire.
Reliance denied Logue’s appeal on May 1 1 , 2001. On June 6, 2001,
Reliance also rejected Logue’s request for a second appeal which
she based in part on the fact that the Social Security Adminis-
tration had recently granted her application for disability
benefits. In a letter explaining its decision, Reliance stated
that “while we consider the determinations of Social Security and
any other insurance policy, they have no bearing on our decision
as to whether M s . Logue meets the determination of ‘total
disability’ contained in [her] policy.”
-6- II. STANDARD OF REVIEW
This case presents a threshold question as to whether I
should review the denial of Logue’s claim de novo or under the
familiar “abuse of discretion standard.” In Firestone Tire &
Rubber C o . v . Bruch, 489 U.S. 101 (1989), the Supreme Court held
that “a denial of benefits challenged under [29 U.S.C.] §
1132(a)(1)(B) is to be reviewed under the de novo standard unless
the benefit plan gives the administrator or fiduciary
discretionary authority to determine eligibility for benefits or
to construe the terms of the plan.” Id. at 115. This
requirement has been given teeth by the First Circuit, which
mandates the use of the de novo standard unless the plan “clearly
grant[s] discretionary authority to the administrator.” Terry v .
Bayer Corp., 145 F.3d 2 8 , 37 (1st Cir. 1998) (quoting Rodriguez-
Abreu v . Chase Manhattan Bank, N.A., 986 F.2d 580, 583 (1st Cir.
1993)) (emphasis added).
Reliance requires an applicant to “submit[] satisfactory
proof of total disability to us” to trigger an entitlement to
benefits. It argues that this policy language gives it
discretionary authority to make benefit determinations because a
“satisfactory proof” requirement permits it to deny claims that
-7- in its subjective judgment are not supported by sufficient
evidence. While this interpretation is plausible, it is at least
equally likely that a reasonable beneficiary would understand the
policy to require Reliance to grant an application for benefits
if the beneficiary produces enough evidence of disability to
satisfy a reasonable insurer. If the policy is given this
interpretation, it does not vest Reliance with discretion to deny
properly supported claims. Given this ambiguity, I agree with
those courts that have concluded that a “satisfactory proof”
requirement does not clearly confer discretionary authority on a
plan administrator. See Herzberger v . Standard Ins. Co., 205
F.3d 327, 332 (7th Cir. 2000); Sandy v . Reliance Standard Life
Ins. Co., 222 F.3d 1202, 1207-08 (9th Cir. 2000); Kinstler v .
First Reliance Standard Life Ins. Co., 181 F.3d 243, 251-52 (2d
Cir. 1999); Rzasa v . Reliance Standard Life Ins. Co., 2000 D.N.H.
7 5 , at *4 (D.N.H. March 2 1 , 2000); but see Perez v . Aetna Life
Ins. Co., 150 F.3d 550, 555-58 (6th Cir. 1998). Thus, I review
Reliance’s denial of Logue’s claim using the de novo standard.
III. DISCUSSION
It is often difficult to determine whether a person is
-8- disabled when they suffer from fibromyalgia. This is so because,
as the Attorney’s Textbook of Medicine notes, “there i s , at
present, no way to objectively measure impairment in a patient
with fibromyalgia.” Attorney’s Textbook of Medicine, ¶ 25.70;
see also Sarchet v . Chater, 78 F.3d 305, 306 (7th Cir. 1996)
(fibromyalgia’s “cause or causes are unknown, there is no cure,
and, of greatest importance to disability law, its symptoms are
entirely subjective”). Reliance could have avoided this
difficulty either by specifically excluding coverage for
fibromyalgia claims or by covering only claims that result from
illnesses that can be diagnosed using objective medical evidence.
Instead, it has elected to cover disability claims that result
from any “injury or sickness.” Thus, it cannot reject Logue’s
claim simply because her alleged impairment cannot be objectively
measured. See Mitchell v . Eastman Kodak Co., 113 F.3d 433, 443
(3d Cir. 1997)(plan administrator may not reject claim based
solely on lack of objective medical evidence where plan does not
require that claims be supported by such evidence); House v . The
Paul Revere Ins. Co., 241 F.3d 1045, 1048 (8th Cir. 2001) (same).
Accordingly, I will review Logue’s claim by considering all of
the relevant evidence rather than rejecting it out of hand
-9- because it is not supported by objective medical evidence.
I have no doubt that Logue suffers from fibromyalgia because
Dr. Shearman diagnosed the condition long before Logue attempted
to obtain disability benefits, she has been taking prescription
medication for the condition for several years, and Reliance has
not produced any evidence that would call D r . Shearman’s
diagnosis into question. Reliance nevertheless argues that Logue
is not entitled to disability benefits because (1) the fact that
she was able to work with fibromyalgia for several years
demonstrates that her condition was not disabling; (2) her MRI
does not support her claim; and (3) Dr. Shearman’s statements
that Logue was capable of engaging in light duty work and should
cautiously resume normal activities suggest that she was capable
of returning to work. I find these arguments unpersuasive.
The fact that Logue was able to work with fibromyalgia for
several years does not necessarily undermine her claim that her
condition deteriorated after she injured her back to the point
that she could no longer work. Nor is her MRI dispositive. Dr.
Shearman determined that Logue’s impairments were caused by her
back injury in combination with fibromyalgia. Reliance has
failed to produce any medical evidence challenging this
-10- determination. Without such evidence, it cannot deny Logue’s
claim simply because neither Logue’s back injury nor her
fibromyalgia were, by themselves, sufficiently severe to prevent
her from returning to work.
Dr. Shearman’s statements that Logue was capable of
performing light duty work and that she should cautiously resume
normal activities also fail to undermine Logue’s claim.3 Dr.
Shearman has consistently endorsed Logue’s contention that she
was incapable of standing and walking for more than two hours
during an 8 hour work day after she injured her back. I can find
nothing in Dr. Shearman’s office notes, or in Logue’s description
of her condition which casts doubt on her contention. Nor has
Reliance produced any medical evidence of its own on this issue.
Since it is undisputed that a discharge planner must be able to
walk and stand for much of the work day, Logue has established
that her fibromyalgia and back injury caused her to be unable to
3 Reliance attached significance to the fact that the only treatment that D r . Sherman prescribed for Logue’s back injury was to continue taking her medications and apply ice and wet heat to the area of her injury. It has failed to explain, however, why this treatment regime is inconsistent with Logue’s claim that her illness and injury prevented her from being able to return to work.
-11- perform all of the material duties of her job as a discharge
planner. Accordingly, I grant her motion for summary judgment
(doc. n o . 9 ) and deny Reliance’s cross-motion (doc. n o . 1 1 ) .
SO ORDERED.
Paul Barbadoro Chief Judge
June 4 , 2002
cc: Vicki Roundy, Esq. Kevin Devine, Esq.
-12-