Logan v. Saks & Company, LLC

CourtDistrict Court, S.D. New York
DecidedSeptember 28, 2020
Docket1:18-cv-09023
StatusUnknown

This text of Logan v. Saks & Company, LLC (Logan v. Saks & Company, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Logan v. Saks & Company, LLC, (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT D OCUMENT SOUTHERN DISTRICT OF NEW YORK ELECTRONICALLY FILED DANIEL LOGAN, DOC #: ____ _____________ DATE FILED: 9/28/2020 _ Plaintiff,

-against- 18 Civ. 9023 (AT) SAKS & COMPANY, LLC, ORDER Defendant. ANALISA TORRES, District Judge:

Plaintiff, Daniel Logan, claims that his employer, Defendant, Saks & Company, LLC, violated his rights under the Family and Medical Leave Act (the “FMLA”), 29 U.S.C. § 2601 et seq.; discriminated against him on the basis of his disability in violation of the New York State Human Rights Law (the “NYSHRL”), N.Y. Exec. Law § 290 et seq., and the New York City Human Rights Law (the “NYCHRL”), N.Y.C. Admin Code § 8-101 et seq.; and unlawfully retaliated against him for exercising his rights under the NYSHRL and NYCHRL. Compl. ¶ 1, ECF No. 1. Now before the Court is Defendant’s motion for summary judgment on all claims. ECF No. 42. For the reasons that follow, the motion is GRANTED. BACKGROUND1 Defendant is a luxury department store with a flagship location in Manhattan. 56.1 Stmt. ¶¶ 1, 11, ECF No. 43. Plaintiff began working as a sales associate in the flagship’s women’s shoe department on July 22, 1991. 56.1 Stmt. ¶ 11. In 2004, he was diagnosed with rectal cancer and was treated with surgery that involved removing part of his rectum. Id. ¶ 128. As a result of the surgery, Plaintiff has the sensation of needing the bathroom within several minutes

1 The following facts are drawn from the parties’ pleadings and submissions, including the complaint and the parties’ Rule 56.1 statements of undisputed fact and the response thereto. Facts in dispute are so noted. Citations to a paragraph in Defendants’ Rule 56.1 Statement also include Plaintiff’s response. of eating, and it can take one to two hours for him to use the bathroom. Id. ¶¶ 131, 213–214. Because of his medical condition, Plaintiff would try to avoid eating during the workday, and would do so only if he got a headache from hunger. Id. ¶¶ 132–133, 215. On those occasions, he would have to go to the restroom, which could take up to two hours. Id. ¶ 133. He estimates that he felt the need to eat at work two to three times per month. Id. ¶ 134.

Defendant sets sales goals for its associates based on a formula taking into consideration factors including the associate’s sales performance during the prior year, whether the associate took more than two weeks of leave in the preceding year, and whether the associate was expected to take more than two weeks of leave in the coming year. Id. ¶¶ 14–16. Sales goals are calculated on the assumption that every associate will miss at least two weeks of work, which is why only absences that exceed two weeks lead to a reduction. Id. ¶¶ 17, 244. In 2017, the baseline sales goal for an associate who did not miss more than two weeks of work was $780,000, derived by multiplying a $400 hourly goal by 37.5 hours per week. Id. ¶¶ 114–116. Defendant also evaluates associates against a set of service standards, such as (1) creating

a welcoming environment for customers as they enter the sales area and offering assistance; (2) asking customers appropriate questions to identify their needs; (3) providing dynamic service relying upon knowledge of the store layout, current merchandise and in-store services; and (4) demonstrating a high level of energy and the ability to multi-task in a fast-paced environment, and understand customers’ concerns and needs. Id. ¶ 13. Defendant annually assigns associates a rating based upon whether they met their sales goals and satisfied their service standards. Id. ¶ 18. In order to receive an “At Target” performance rating, a sales associate must have an overall rating of 50 out of 100. Id. ¶ 19. Associates’ sales goals are rated from 30 to 60, based on the percentage of their sales goals they satisfy, and their service standards are rated out of 40, based on ratings from zero to four in ten different categories—the overall rating is calculated by adding the two. Id. ¶¶ 19–24. From 2010 through 2014, Plaintiff received an overall performance rating of “At Target.” Id. ¶ 27. In 2014, Plaintiff achieved 88.8 percent of his sales goal, earning him 40 points, and a service standard rating of 19, totaling 59 points, an “At Target” rating. Id. ¶¶ 28–30. In 2015,

Plaintiff’s net sales goals were initially set to $1,002,109, but were reduced to $962,613 because Plaintiff took more than two weeks of leave authorized by the FMLA. Id. ¶ 31. The reduction was calculated by taking the number of hours Plaintiff missed on leave, and multiplying that by $400. Id. ¶¶ 32–33. In 2015, Plaintiff achieved 77.9 percent of his adjusted net sales goals, earning him 30 points, and a service standard rating of 18 points, leading to a “Below Target” rating of 48 points. Id. ¶¶ 35–37. In 2016, Plaintiff’s annual sales goal in 2016 was $875,000. Id. ¶ 62. In March 2016, Plaintiff’s supervisor Daniel Kermani issued Plaintiff a “Performance Improvement Level I Warning” noting Plaintiff’s Below Target rating for 2015 (the “Level I Warning”). Id. ¶ 40. In

his conversation with Kermani about the Level I Warning, Plaintiff did not suggest that his performance was related to his medical condition, or request an accommodation going forward. Id. ¶¶ 44–45. In November 2016, Plaintiff’s supervisor Nicole DeMartino issued Plaintiff a “Performance Improvement Level II Warning” (the “Level II Warning”). Id. ¶ 46. The Level II Warning indicated that Plaintiff only achieved 50 percent of his sales goal for the 2016 spring season, and also noted that Plaintiff was not performing adequately in certain service standard areas, including asking questions of customers to uncover their current and future needs and desires, asking for and receiving client contact information, and consistently following up on alterations and locator requests, and checking in with customers to try to assist them and introduce them to new products. Id. ¶¶ 47–51. Plaintiff did not ask DeMartino or anyone else for an accommodation after he received the Level II Warning, nor did he request an accommodation related to his performance deficiencies between March and November 2016. Id. ¶ 57. At the end of 2016, Plaintiff achieved 64.6 percent of his net sales goals, earning him 30

points, and a service standard rating of 15 points, for a “Below Target” total of 45 points. Id. ¶¶ 60–61. In 2017, Plaintiff’s sales goal was further reduced to $790,000. Id. ¶ 63. On June 21, 2017, Plaintiff’s supervisor Kristin Quail issued Plaintiff a “Performance Improvement Final Warning” (the “Final Warning”). Id. ¶ 65. The Final Warning stated that Plaintiff’s sales had not improved, and noted that Plaintiff failed to meet service standards for registering client information at least 75% of the time for each sale made and capturing clients’ e-mail information at least 50% of the time for each sale made, and for adhering to work schedules and dependability standards. Id. ¶¶ 66–69. The Final Warning stated that Plaintiff was required to

demonstrate immediate and sustained improvement. Id. ¶ 73. Plaintiff did not ask Quail or anyone else for an accommodation after he received the Final Warning. Id. ¶ 71. On December 14, 2017, Quail issued a written notice to Plaintiff stating that his employment was being terminated as a result of his failure to improve his performance (the “Termination Notice”). Id. ¶ 81–82. The Termination Notice listed three main deficiencies to justify his firing: (1) Plaintiff’s failure to meet goals related to collecting client data after sales, id. ¶¶ 83–87; (2) Plaintiff’s failure to meet goals related to customers opening credit cards with Defendant, id.

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Bluebook (online)
Logan v. Saks & Company, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/logan-v-saks-company-llc-nysd-2020.