Liu v. The Charles Schwab Corporation

CourtDistrict Court, N.D. California
DecidedSeptember 18, 2025
Docket4:24-cv-07400
StatusUnknown

This text of Liu v. The Charles Schwab Corporation (Liu v. The Charles Schwab Corporation) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Liu v. The Charles Schwab Corporation, (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 LAWRENCE LIU, et al., Case No. 24-cv-07400-HSG

8 Plaintiffs, ORDER GRANTING MOTION TO DISMISS 9 v. Re: Dkt. No. 32 10 BANK OF AMERICA, N.A., 11 Defendant.

12 13 Pending before the Court is Defendant Bank of America, N.A.’s motion to dismiss the 14 complaint or, alternatively, motion to stay the case pending alternative dispute resolution. Dkt. 15 No. 32. For the following reasons, the Court GRANTS the motion to dismiss. 16 I. BACKGROUND 17 Plaintiffs Lawrence Liu and Ling-Ling Liu were victims of a fraudulent scheme in which 18 an unidentified scammer took approximately $18 million of their savings. See generally Dkt. 19 No. 1 (“Compl.”). Plaintiffs were deceived into believing that their Charles Schwab investment 20 accounts had been compromised. See id. at ¶¶ 44–55. Beginning in July 2024, the scammer posed 21 as a Charles Schwab representative and told Plaintiffs that they had to transfer their assets to 22 “external sources” to safeguard them. See id. at ¶¶ 53–55. The scammer had accurate and 23 detailed knowledge of Plaintiffs’ accounts and sent Plaintiffs multiple letters purporting to be from 24 the IRS, Social Security Administration, and Charles Schwab’s Fraud Prevention Department. See 25 id. at ¶¶ 47–49, 56–57, 90–93, 144–45, 153–55, 179–80. The letters reiterated that Plaintiffs’ 26 Charles Schwab accounts had been compromised and that Plaintiffs needed to liquidate their stock 27 holdings and move their assets to other accounts. Id. In addition to following the scammer’s 1 ¶¶ 56–57. 2 The scammer linked Plaintiffs’ Charles Schwab accounts to several of Plaintiffs’ other 3 bank accounts, including one at Bank of America. See id. at ¶¶ 58, 76, 79, 94. The scammer also 4 convinced Plaintiffs to open an account with Unchained Trading, LLC, a cryptocurrency 5 exchange. See id. at ¶¶ 66–71. The scammer then linked Plaintiffs’ bank accounts with their new 6 Unchained account. See id. at ¶¶ 75, 94. From July to September 2024, the scammer—either 7 directly or through Mr. Liu—liquidated Plaintiffs’ stock holdings at Charles Schwab, transferred 8 funds to Plaintiffs’ bank accounts via MoneyLink (an Automated Clearing House) or wire 9 transfers, and then transferred funds from the bank accounts to Plaintiffs’ Unchained account via 10 wire transfer. See, e.g., id. at ¶¶ 63, 73, 77–89, 94–97, 99–100, 107–08, 110–15, 137–39, 147–50, 11 156–58, 165–67, 170–75, 181–85, 188–90, 198–99. The scammer then used the funds in the 12 Unchained account to purchase cryptocurrency and swiftly withdrew the cryptocurrency from the 13 account. See id. at ¶¶ 117–18, 142–43, 151–52, 163–64, 168–69, 177–78, 186–87, 200. 14 As relevant here, Plaintiffs allege that Mr. Liu physically walked into Bank of America 15 branch offices on nine different occasions from July 23, 2024, to September 13, 2024, and 16 requested large wire transfers from his Bank of America account to his Unchained account. See 17 id. at ¶¶ 110, 113–15, 126–28, 137–39, 147–50, 156–58, 165–67, 172–74, 183–85, 188–90, 198. 18 Each time, Mr. Liu met with Bank of America bankers and explained that he was having security 19 issues with his Charles Schwab account and needed to move assets to protect them. See id. at 20 ¶¶ 113–14,127–28, 138, 148, 157, 166, 173, 184, 189. Mr. Liu requested seven of these transfers 21 at the same branch location. See id. at ¶¶ 137–39, 147–50, 156–58, 165–67, 172–74, 183–85, 22 188–90. But only once did Bank of America representatives refuse to process the wire transfer. 23 See id. at ¶¶ 126–29. Plaintiffs allege that in the span of two months they transferred 24 approximately $22 million into—and out of—their Bank of America account. See id. at ¶¶ 198– 25 99. On September 16, 2024, the FBI intervened and provided notice to Plaintiffs, the banks, and 26 Unchained that Plaintiffs had been the victims of a fraudulent scheme. See id. at ¶ 192. 27 Based on these allegations, Plaintiffs initially filed a complaint against The Charles 1 Trading, LLC. See id. However, Plaintiffs voluntarily dismissed the claims against The Charles 2 Schwab Corporation; Charles Schwab Bank; and Unchained without prejudice. See Dkt. Nos. 20, 3 25. Plaintiffs appear to acknowledge that they are currently arbitrating those claims. See Dkt. No. 4 38 at 24. Bank of America, therefore, is the only remaining Defendant in the case.1 Plaintiffs 5 bring claims against Bank of America for (1) violations of the California Elder Abuse and 6 Dependent Adult Civil Protection Act (“EADACPA”), Cal. Welf. & Inst. Code §§ 15600 et seq.; 7 (2) violations of the California Unfair Competition Law (“UCL”), Cal. Bus. & Prof. Code 8 §§ 17200, et seq.; and (3) gross negligence. See Compl. at ¶¶ 240–82. Defendant Bank of 9 America moves to dismiss the complaint. See Dkt. No. 32. 10 II. LEGAL STANDARD 11 Federal Rule of Civil Procedure 8(a) requires that a complaint contain “a short and plain 12 statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). A 13 defendant may move to dismiss a complaint for failing to state a claim upon which relief can be 14 granted under Rule 12(b)(6). “Dismissal under Rule 12(b)(6) is appropriate only where the 15 complaint lacks a cognizable legal theory or sufficient facts to support a cognizable legal theory.” 16 Mendiondo v. Centinela Hosp. Med. Ctr., 521 F.3d 1097, 1104 (9th Cir. 2008). To survive a Rule 17 12(b)(6) motion, a plaintiff need only plead “enough facts to state a claim to relief that is plausible 18 on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). A claim is facially plausible 19 when a plaintiff pleads “factual content that allows the court to draw the reasonable inference that 20 the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). 21 Rule 9(b) imposes a heightened pleading standard where fraud is an essential element of a 22 claim. See Fed. R. Civ. P. 9(b) (“In alleging fraud or mistake, a party must state with particularity 23 the circumstances constituting fraud or mistake.”); see also Vess v. Ciba–Geigy Corp. USA, 317 24 F.3d 1097, 1107 (9th Cir. 2003). A plaintiff must identify “the who, what, when, where, and how” 25 of the alleged conduct, so as to provide defendants with sufficient information to defend against 26 the charge. Cooper v. Pickett, 137 F.3d 616, 627 (9th Cir. 1997). However, “[m]alice, intent, 27 1 knowledge, and other conditions of a person's mind may be alleged generally.” Fed. R. Civ. P. 2 Rule 9(b). 3 In reviewing the plausibility of a complaint, courts “accept factual allegations in the 4 complaint as true and construe the pleadings in the light most favorable to the nonmoving party.” 5 Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir. 2008). Nevertheless, 6 courts do not “accept as true allegations that are merely conclusory, unwarranted deductions of 7 fact, or unreasonable inferences.” In re Gilead Scis. Secs. Litig., 536 F.3d 1049

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Liu v. The Charles Schwab Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/liu-v-the-charles-schwab-corporation-cand-2025.