Litigation & Records Services, LLC James Lee, Jr. James Lee Law Firm, PC Lee & Murphy Law Firm, GP Clayton A. Clark Clayton A. Clark, Esq., PC And Clark Love & Hutson, GP v. QTAT BPO Solutions, Inc.

Court of Appeals of Texas·Decided April 28, 2022·No. 14-20-00558-CV·Published

Opinion

Affirmed and Majority and Concurring Opinions filed April 28, 2022.

In The

Fourteenth Court of Appeals

NO. 14-20-00558-CV

LITIGATION & RECORDS SERVICES, LLC, Appellant

V. QTAT BPO SOLUTIONS, INC., Appellee

and

QTAT BPO SOLUTIONS, INC., Cross-Appellant

V.

LITIGATION & RECORDS SERVICES, LLC; JAMES LEE, JR.; JAMES LEE LAW FIRM, PC; LEE & MURPHY LAW FIRM, GP; CLAYTON A. CLARK; CLAYTON A. CLARK, ESQ., PC; AND CLARK LOVE & HUTSON, GP, Cross-Appellees

On Appeal from the 281st District Court Harris County, Texas Trial Court Cause No. 2015-50482 MAJORITY OPINION

This appeal involves a commercial dispute between a litigation services entity and its subcontractor. A group of Houston lawyers formed a record retrieval and review company, Litigation & Records Services, LLC (“LRS”). LRS subcontracted some of its work to a company with operations in India, QTAT BPO Solutions, Inc. LRS and QTAT worked together for almost two years before the relationship soured and ultimately ended. QTAT sued LRS, and a jury found that LRS breached the parties’ contract and, along with an individual lawyer associated with LRS, committed fraud. After the verdict, the trial court dismissed the fraud claim for insufficient evidence but signed a judgment awarding contract damages to QTAT.

Both sides appealed. LRS challenges the sufficiency of the evidence supporting the jury’s contract damages finding, but we hold that legally sufficient evidence supports the award. QTAT challenges the trial court’s dismissal of its fraud claim, but we hold that QTAT presented no evidence of an essential element of fraud: a material misrepresentation. We also find no merit to QTAT’s complaint that the trial court abused its discretion in denying QTAT leave to amend its petition to add theories of derivative liability after the pleading deadline had passed. QTAT’s remaining challenges to various discovery, summary judgment, and evidentiary rulings are moot.

We affirm the trial court’s judgment.

Background

Attorneys James Lee, Jr. and Clayton A. Clark practiced law together before Lee founded his own firm with attorney Erin Murphy, the Lee Murphy Law Firm (“Lee Murphy”). Clark remained at the firm now known as Clark Love & Huston

2 (“Clark Love”). Both Lee and Clark, and their respective firms, represented claimants in mass-tort personal injury lawsuits, including suits against the manufacturers of transvaginal mesh.

In 2011, Clark Love and Lee Murphy formed LRS. LRS’s purpose was to review potential claimants’ medical records so that law firms (including the law firms that owned LRS) could assess possible claims arising in certain mass-tort litigation. LRS in turn sought to subcontract much of its record-review work to QTAT based on the rationale that QTAT could perform the work more inexpensively.

QTAT began work for LRS in January 2012, although Lee and Afshan Khan, QTAT’s president, did not sign a written letter agreement until July 2012 (the “Contract”). We discuss the Contract’s specific provisions below, but broadly speaking, the agreement confirmed the parties’ understanding regarding “medical record retrieval and nurse review projects.” LRS agreed to pay QTAT monthly for its reasonable and necessary invoices, which would be “at cost” and would not include any profit margin for QTAT. The invoices were to include “the actual necessary costs associated with QTAT hiring its employees for LRS projects.” The Contract also expressed the parties’ intent to split “net profits” 25% to QTAT and 75% to LRS. Any net profit would be calculated “after deduction of all overhead, expenses and fixed asset costs necessary to run the LRS business/QTAT business.” The Contract contained several cautionary statements, such as “the future remains uncertain” and “LRS net profits remain unknown.” But Lee also stated in the Contract that he was “confident and optimistic about the future” and that it was his intent “to realize a profit as soon as possible.” According to QTAT, Lee orally represented to QTAT that, if QTAT agreed to bill only its costs and wait

3 to receive profits after settlement or litigation of the mass-tort dockets, QTAT stood to make $20 million.

QTAT provided record-retrieval, record-review, and data-entry services, for which it invoiced LRS approximately $1.9 million, representing twenty-two months of labor costs. LRS paid those invoices. QTAT also invoiced LRS for $821,108.53 in “operational and deployment expenses.” LRS did not pay those invoices. Further, QTAT did not receive any profit share at any time. LRS contends that it never made a profit and, in fact, lost more than $9 million before shuttering in 2016.

LRS allegedly became increasingly frustrated with not realizing promised or expected savings and suspected that QTAT was overbilling. In November 2013, LRS terminated its agreement with QTAT. In 2015, QTAT filed suit against LRS, Lee, Clark, Lee Murphy, and Clark Love.1 QTAT asserted claims for fraud, fraudulent inducement, breach of contract, unjust enrichment, quantum meruit, breach of fiduciary duty, and money had and received. QTAT also alleged theories of aiding and abetting and conspiracy and sought compensatory and exemplary damages, declaratory relief, costs, interest, and attorney’s fees.

The trial court dismissed QTAT’s conspiracy theory at the summary judgment stage. After other rulings narrowed the scope of the triable issues, the parties proceeded to a jury trial on QTAT’s breach of contract, fraud, and quantum meruit claims.

QTAT presented evidence of its unpaid invoices. In support of its fraud claim, QTAT argued to the jury that LRS induced it to sign the Contract but never 1 QTAT also named as defendants two other law firms associated with Lee and Clark (James Lee Law Firm, PC and Clayton A. Clark, Esq., PC), but those entities successfully moved for summary judgment on all of QTAT’s claims and were not submitted as potentially liable parties in the jury charge.

4 intended to make a profit. As evidence, QTAT contended that LRS charged below-market rates for its services2 and failed to track the necessary financial data from which it could calculate QTAT’s 25% profit share. According to QTAT, if LRS lacked the means to allocate the revenues and expenses attributable to QTAT, that could only mean that LRS never intended to uphold its profit-sharing promise. QTAT also told the jury that LRS waited to invoice its clients until after the underlying lawsuits settled, which in some instances could be several years. This invoicing delay, QTAT claimed, contravened LRS’s stated intention to realize a profit as soon as possible.

QTAT focused on two of these alleged choices—the choice to bill below- market rates and the choice to wait to invoice until the underlying mass-tort dockets settled—as illuminative of LRS’s fraudulent motive. QTAT presented evidence that LRS represented in 2012 that nurse review charges would be billed to clients at $350 per review. However, at some point LRS decided to charge only $75 to its clients, thus ensuring that it would never make enough money to cover its incurred debt or make a profit. QTAT believed that a $75 rate was below prevailing market rates. QTAT’s damages expert testified that, if LRS had charged market rates for each invoice on which QTAT worked, LRS would have made a profit.

LRS disputed that it never intended to make a profit. Erin Murphy, LRS’s president, testified that litigation support is “a low-margin business.” Attorney Sean Tracey, who was not affiliated with LRS but who used LRS in his mass-tort cases, testified that litigation support businesses are “difficult to run and labor intensive” and that he knew several attorneys who had tried to run similar 2 LRS invoiced its law firm clients for LRS’s services.

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Litigation & Records Services, LLC James Lee, Jr. James Lee Law Firm, PC Lee & Murphy Law Firm, GP Clayton A. Clark Clayton A. Clark, Esq., PC And Clark Love & Hutson, GP v. QTAT BPO Solutions, Inc., (Tex. Ct. App. 2022).

Litigation & Records Services, LLC James Lee, Jr. James Lee Law Firm, PC Lee & Murphy Law Firm, GP Clayton A. Clark Clayton A. Clark, Esq., PC And Clark Love & Hutson, GP v. QTAT BPO Solutions, Inc. (Litigation & Records Services, LLC James Lee, Jr. James Lee Law Firm, PC Lee & Murphy Law Firm, GP Clayton A. Clark Clayton A. Clark, Esq., PC And Clark Love & Hutson, GP v. QTAT BPO Solutions, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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