Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center

Court of Appeals of Washington·Decided December 7, 2021·No. 37904-3·Unpublished

Opinion

FILED

DECEMBER 7, 2021

In the Office of the Clerk of Court WA State Court of Appeals Division III

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION THREE

LISA NOLAN, )

) No. 37904-3-III

Appellant, )

)

v. )

) UNPUBLISHED OPINION TEKOA OPERATIONS, LLC, dba TEKOA ) CARE CENTER, a Washington State Limited ) Liability Corporation, )

)

Respondent. )

FEARING, J. — The trial court granted employer Tekoa Care Center summary judgment dismissal of employee Lisa Nolan’s claims of disability discrimination, wrongful discharge for reporting violation of disability discrimination laws, and wrongful discharge for reporting unlawful conduct of the employer. Because of genuine disputes of material fact, we reverse the order of dismissal.

FACTS

Tekoa Operations, LLC, dba Tekoa Care Center (TCC) operates a nursing home.

Lisa Nolan periodically worked for TCC as a licensed practical nurse (LPN). Her duties included supervising certified nursing assistants (CNAs). TCC last rehired Nolan in March 2017.

Nolan v. Tekoa Operations, LLC

Lisa Nolan suffers from asthma, high blood pressure, and chronic obstructive pulmonary disease (COPD). COPD is an inflammatory lung disease that causes difficult breathing. Nolan used an inhaler while working. Nolan also endures posttraumatic stress disorder (PTSD), as a result of being locked in a garage and beaten for eight hours and also being held hostage with her children in a bedroom for three days. TCC staff, including Nolan’s supervisors, knew of her medical conditions.

TCC, through Director of Nursing Services (DNS) Tiffany Beutler and her predecessor, granted workplace accommodations for Lisa Nolan’s health conditions. Nolan admits that TCC permitted her to exercise short breaks as needed to catch her breath. Nevertheless, according to CNA Mkenna Willey, Nolan generally took no more breaks than other workers.

According to charge nurse LPN Mary Ward, Nolan worked diligently and competently. CNA Mkenna Willey described Nolan as an “excellent nurse,” who “worked above and beyond for the nursing home.” Clerk’s Papers (CP) at 93.

TCC trained Lisa Nolan to maintain records of hours worked by nurses. Nolan’s responsibilities included ensuring that CNAs she supervised received two fifteen-minute breaks and a thirty-minute lunch break during a shift. TCC’s policies required that, when an employee failed to utilize a scheduled break, the supervisor write on the time record that the employee worked during the break. TCC paid its staff for missed meal periods.

Nolan v. Tekoa Operations, LLC

TCC staff encountered difficulty exercising breaks due to the continuous demands of their jobs. When staff lacked time for breaks, including lunch breaks, Lisa Nolan informed management of noncompliance with the law. TCC charge nurse Mary Ward confirmed that TCC staff often missed breaks due to work demands and that Nolan complained at staff meetings about the lack of rest periods.

In October 2017, Lisa Nolan experienced an unidentified medical event at home.

Nolan journeyed to TCC for assistance, where she met with TCC staff, including Tiffany Beutler. After speaking with Nolan’s doctor and care team, Beutler drove Nolan home. The following morning, Nolan visited the emergency room for a follow-up appointment. Nolan went on medical leave for ten days. Nolan returned to work on November 8, 2017.

According to TCC Operations Manager Asher Davison, he learned, in early November 2017, that Lisa Nolan pre-signed time sheets before an employee’s lunch period, contrary to Nolan’s training. Nolan’s premature signing of a time sheet could result in an employee exercising a lunch break while also being paid for purportedly working during the break.

On Friday, November 10, Lisa Nolan received her paycheck and noticed a cut in pay. On that day, Nolan met with DNS Tiffany Beutler and Operations Manager Asher Davison to discuss the missing pay. Nolan avers in a declaration that Beutler then informed her that TCC reduced her pay because of Nolan’s periodic medically necessary breaks.

Nolan v. Tekoa Operations, LLC

In a declaration, TCC Operations Manager Asher Davison testified that TCC reduced Lisa Nolan’s pay because of a creditor’s garnishment. Davison attached, to his declaration, the garnishment notice TCC received, records of Nolan’s time sheets, and documents showing the pay she received. The attached records showed that TCC deducted sums from Nolan’s paychecks only for the garnishment, not for any extra breaks.

During the November 10 meeting among Asher Davison, Tiffany Beutler, and Lisa Nolan, Davison confronted Nolan about allegedly pre-signing time sheets. Nolan denied pre-signing any time sheet. During the meeting, Nolan confronted Asher Davison about TCC purportedly conducting an illegal raffle that incentivized staff to forego rest breaks for a chance to win money. The meeting grew heated.

Tiffany Beutler, Asher Davison, and Lisa Nolan disagree as to how the November 10 meeting ended. According to Nolan, she left the conference after uttering: “‘I’m not going to do this. I can’t fucking do this.’” CP at 98. Nolan asserts that she did not direct the coarse words to either Davison or Beutler. Nolan felt her blood pressure rising and worried about a stroke or an aneurism.

According to Asher Davison, Lisa Nolan abruptly left the meeting after shouting “‘I’m fucking done, fuck him and fuck you.’” CP at 30. Following the meeting, Tiffany Beutler wrote a note describing the meeting in part:

Nolan v. Tekoa Operations, LLC

Lisa [Nolan] very quickly escalated and started yelling and then walked out of my office. I, DNS followed her to her car and she said “I’m fucking done, fuck him and you!”

CP at 42. Whereas Davison and Beutler agree as to the words voiced by Nolan, Davison places the words inside the meeting room and Beutler sites the words in a parking lot outside the nursing home. According to Beutler, Nolan went directly from the meeting to her car in the parking lot and Beutler followed her.

Asher Davison’s notes, about the November 10 convocation, stated that Tiffany Beutler informed Lisa Nolan, during the meeting, that, if Nolan left the premises, TCC would deem her to have abandoned her position. Beutler’s notes similarly indicated that she warned Nolan that her leaving would constitute abandonment.

A fourth witness disagrees with Tiffany Beutler that Lisa Nolan went immediately to Nolan’s car when ending the November 10 meeting. Charge nurse Mary Ward, in a declaration, averred that Nolan, after the meeting, returned to work beside Ward, who supervised the ward in which Nolan worked that day.

Lisa Nolan, when returning to the ward, announced: “‘Let’s count the narcotics.’”

CP at 89. According to Ward, “Nolan was unsettled, not thinking clearly, short of breath, and red in the face.” CP at 89. Nolan shook while attempting to unlock a medication cart. She could not unlock the cart.

Mary Ward worried that Nolan’s health was in jeopardy and directed Nolan to leave work. Nolan wished to continue to work. Supervisor Ward told Nolan that she

Nolan v. Tekoa Operations, LLC

would retrieve someone to cover Nolan’s shift. Ward maintained that, as a charge nurse, she possessed authority to send Nolan home. In a summary judgment declaration, Lisa Nolan averred that she did not intend to abandon or quit her job, but followed supervisor Ward’s directions.

Mary Ward went to Tiffany Beutler’s office and informed Beutler that she had sent Lisa Nolan home because of her physical condition. According to Ward, Beutler did not leave her office to speak with Nolan in the parking lot until after Ward informed her of Nolan’s condition. Ward watched Beutler leave her office and walk to the parking lot.

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Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center, (Wash. Ct. App. 2021).

Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center (Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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