Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center

CourtCourt of Appeals of Washington
DecidedDecember 7, 2021
Docket37904-3
StatusUnpublished

This text of Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center (Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lisa Nolan v. Tekoa Operations, LLC, dba Tekoa Care Center, (Wash. Ct. App. 2021).

Opinion

FILED DECEMBER 7, 2021 In the Office of the Clerk of Court WA State Court of Appeals Division III

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION THREE

LISA NOLAN, ) ) No. 37904-3-III Appellant, ) ) v. ) ) UNPUBLISHED OPINION TEKOA OPERATIONS, LLC, dba TEKOA ) CARE CENTER, a Washington State Limited ) Liability Corporation, ) ) Respondent. )

FEARING, J. — The trial court granted employer Tekoa Care Center summary

judgment dismissal of employee Lisa Nolan’s claims of disability discrimination,

wrongful discharge for reporting violation of disability discrimination laws, and wrongful

discharge for reporting unlawful conduct of the employer. Because of genuine disputes

of material fact, we reverse the order of dismissal.

FACTS

Tekoa Operations, LLC, dba Tekoa Care Center (TCC) operates a nursing home.

Lisa Nolan periodically worked for TCC as a licensed practical nurse (LPN). Her duties

included supervising certified nursing assistants (CNAs). TCC last rehired Nolan in

March 2017. No. 37904-3-III Nolan v. Tekoa Operations, LLC

Lisa Nolan suffers from asthma, high blood pressure, and chronic obstructive

pulmonary disease (COPD). COPD is an inflammatory lung disease that causes difficult

breathing. Nolan used an inhaler while working. Nolan also endures posttraumatic stress

disorder (PTSD), as a result of being locked in a garage and beaten for eight hours and

also being held hostage with her children in a bedroom for three days. TCC staff,

including Nolan’s supervisors, knew of her medical conditions.

TCC, through Director of Nursing Services (DNS) Tiffany Beutler and her

predecessor, granted workplace accommodations for Lisa Nolan’s health conditions.

Nolan admits that TCC permitted her to exercise short breaks as needed to catch her

breath. Nevertheless, according to CNA Mkenna Willey, Nolan generally took no more

breaks than other workers.

According to charge nurse LPN Mary Ward, Nolan worked diligently and

competently. CNA Mkenna Willey described Nolan as an “excellent nurse,” who

“worked above and beyond for the nursing home.” Clerk’s Papers (CP) at 93.

TCC trained Lisa Nolan to maintain records of hours worked by nurses. Nolan’s

responsibilities included ensuring that CNAs she supervised received two fifteen-minute

breaks and a thirty-minute lunch break during a shift. TCC’s policies required that, when

an employee failed to utilize a scheduled break, the supervisor write on the time record

that the employee worked during the break. TCC paid its staff for missed meal periods.

2 No. 37904-3-III Nolan v. Tekoa Operations, LLC

TCC staff encountered difficulty exercising breaks due to the continuous demands

of their jobs. When staff lacked time for breaks, including lunch breaks, Lisa Nolan

informed management of noncompliance with the law. TCC charge nurse Mary Ward

confirmed that TCC staff often missed breaks due to work demands and that Nolan

complained at staff meetings about the lack of rest periods.

In October 2017, Lisa Nolan experienced an unidentified medical event at home.

Nolan journeyed to TCC for assistance, where she met with TCC staff, including Tiffany

Beutler. After speaking with Nolan’s doctor and care team, Beutler drove Nolan home.

The following morning, Nolan visited the emergency room for a follow-up appointment.

Nolan went on medical leave for ten days. Nolan returned to work on November 8, 2017.

According to TCC Operations Manager Asher Davison, he learned, in early

November 2017, that Lisa Nolan pre-signed time sheets before an employee’s lunch

period, contrary to Nolan’s training. Nolan’s premature signing of a time sheet could

result in an employee exercising a lunch break while also being paid for purportedly

working during the break.

On Friday, November 10, Lisa Nolan received her paycheck and noticed a cut in

pay. On that day, Nolan met with DNS Tiffany Beutler and Operations Manager Asher

Davison to discuss the missing pay. Nolan avers in a declaration that Beutler then

informed her that TCC reduced her pay because of Nolan’s periodic medically necessary

breaks.

3 No. 37904-3-III Nolan v. Tekoa Operations, LLC

In a declaration, TCC Operations Manager Asher Davison testified that TCC

reduced Lisa Nolan’s pay because of a creditor’s garnishment. Davison attached, to his

declaration, the garnishment notice TCC received, records of Nolan’s time sheets, and

documents showing the pay she received. The attached records showed that TCC

deducted sums from Nolan’s paychecks only for the garnishment, not for any extra

During the November 10 meeting among Asher Davison, Tiffany Beutler, and

Lisa Nolan, Davison confronted Nolan about allegedly pre-signing time sheets. Nolan

denied pre-signing any time sheet. During the meeting, Nolan confronted Asher Davison

about TCC purportedly conducting an illegal raffle that incentivized staff to forego rest

breaks for a chance to win money. The meeting grew heated.

Tiffany Beutler, Asher Davison, and Lisa Nolan disagree as to how the November

10 meeting ended. According to Nolan, she left the conference after uttering: “‘I’m not

going to do this. I can’t fucking do this.’” CP at 98. Nolan asserts that she did not direct

the coarse words to either Davison or Beutler. Nolan felt her blood pressure rising and

worried about a stroke or an aneurism.

According to Asher Davison, Lisa Nolan abruptly left the meeting after shouting

“‘I’m fucking done, fuck him and fuck you.’” CP at 30. Following the meeting, Tiffany

Beutler wrote a note describing the meeting in part:

4 No. 37904-3-III Nolan v. Tekoa Operations, LLC

Lisa [Nolan] very quickly escalated and started yelling and then walked out of my office. I, DNS followed her to her car and she said “I’m fucking done, fuck him and you!”

CP at 42. Whereas Davison and Beutler agree as to the words voiced by Nolan, Davison

places the words inside the meeting room and Beutler sites the words in a parking lot

outside the nursing home. According to Beutler, Nolan went directly from the meeting to

her car in the parking lot and Beutler followed her.

Asher Davison’s notes, about the November 10 convocation, stated that Tiffany

Beutler informed Lisa Nolan, during the meeting, that, if Nolan left the premises, TCC

would deem her to have abandoned her position. Beutler’s notes similarly indicated that

she warned Nolan that her leaving would constitute abandonment.

A fourth witness disagrees with Tiffany Beutler that Lisa Nolan went immediately

to Nolan’s car when ending the November 10 meeting. Charge nurse Mary Ward, in a

declaration, averred that Nolan, after the meeting, returned to work beside Ward, who

supervised the ward in which Nolan worked that day.

Lisa Nolan, when returning to the ward, announced: “‘Let’s count the narcotics.’”

CP at 89. According to Ward, “Nolan was unsettled, not thinking clearly, short of breath,

and red in the face.” CP at 89. Nolan shook while attempting to unlock a medication

cart. She could not unlock the cart.

Mary Ward worried that Nolan’s health was in jeopardy and directed Nolan to

leave work. Nolan wished to continue to work. Supervisor Ward told Nolan that she

5 No. 37904-3-III Nolan v. Tekoa Operations, LLC

would retrieve someone to cover Nolan’s shift. Ward maintained that, as a charge nurse,

she possessed authority to send Nolan home.

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