Lisa Douglass v. Usaa Casualty Insurance, Inc.

CourtCourt of Appeals for the Ninth Circuit
DecidedDecember 21, 2017
Docket16-56451
StatusUnpublished

This text of Lisa Douglass v. Usaa Casualty Insurance, Inc. (Lisa Douglass v. Usaa Casualty Insurance, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lisa Douglass v. Usaa Casualty Insurance, Inc., (9th Cir. 2017).

Opinion

NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS DEC 21 2017 MOLLY C. DWYER, CLERK U.S. COURT OF APPEALS FOR THE NINTH CIRCUIT

LISA DOUGLASS, No. 16-56451

Plaintiff-Appellant, D.C. No. 2:16-cv-02601-R-AGR

v. MEMORANDUM* USAA CASUALTY INSURANCE, INC., a business entity, form unknown, Erroneously Sued As USAA Casualty Insurance Company; et al.,

Defendants-Appellees.

Appeal from the United States District Court for the Central District of California Manuel L. Real, District Judge, Presiding

Submitted December 18, 2017**

Before: WALLACE, SILVERMAN, and BYBEE, Circuit Judges.

Lisa Douglass appeals pro se from the district court’s summary judgment

and dismissal order in her action alleging claims under the Fair Credit Reporting

* This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. ** The panel unanimously concludes this case is suitable for decision without oral argument. See Fed. R. App. P. 34(a)(2). Douglass’s request for oral argument, set forth in her opening brief, is denied. Act and the California Consumer Credit Reporting Agencies Act. We have

jurisdiction under 28 U.S.C. § 1291. We review de novo. Gorman v. Wolpoff

& Abramson, LLP, 584 F.3d 1147, 1153 (9th Cir. 2009) (summary judgment);

Thompson v. Paul, 547 F.3d 1055, 1058-59 (9th Cir. 2008) (dismissal under

Federal Rule of Civil Procedure 12(b)(6)). We may affirm on any basis supported

by the record. Thompson, 547 F.3d at 1058-59. We affirm.

The district court properly granted summary judgment for TransUnion LLC

(“TransUnion”) and Equifax Information Services LLC (“Equifax”) on Douglass’s

claims under 15 U.S.C. §§ 1681e(b) and 1681i regarding Douglass’s USAA

MasterCard account and a Bank of America credit inquiry because Douglass failed

to raise a genuine dispute of material fact as to whether either consumer reporting

agency prepared a report containing inaccurate information. See Carvalho v.

Equifax Info. Servs., LLC, 629 F.3d 876, 890 (9th Cir. 2010) (“[A] plaintiff filing

suit under section 1681i must make a prima facie showing of inaccurate reporting.”

(citation and internal quotations marks omitted)); Guimond v. Trans Union Credit

Info. Co., 45 F.3d 1329, 1333 (9th Cir. 1995) (“In order to make out a prima facie

violation under § 1681e(b), a consumer must present evidence tending to show that

a credit reporting agency prepared a report containing inaccurate information.”

(citation omitted)).

2 16-56451 Summary judgment for TransUnion and Equifax on Douglass’s claim under

15 U.S.C. § 1681e(b) regarding Douglass’s two other USAA accounts was proper

because Douglass failed to raise a triable dispute as to whether either consumer

reporting agency’s procedures in assuring the maximum possible accuracy of

information reported to it were unreasonable. See Guimond, 45 F.3d at 1333

(“Liability under § 1681e(b) is predicated on the reasonableness of the credit

reporting agency’s procedures in obtaining credit information.”).

Summary judgment for TransUnion and Equifax on Douglass’s claim under

15 U.S.C. § 1681i regarding Douglass’s two other USAA accounts was proper

because Douglass failed to raise a triable dispute as to whether she disputed the

accuracy of these accounts with either consumer reporting agency. See 15 U.S.C.

§ 1681i(a)(1)(A) (setting forth requirement that a credit reporting agency shall

conduct a reasonable reinvestigation only after the consumer notifies it that he or

she disputes the completeness or accuracy of any item of information contained in

the consumer’s file).

The district court properly granted summary judgment for TransUnion and

Equifax on Douglass’s claim under 15 U.S.C. § 1681b(a)(3) because Douglass

failed to raise a triable dispute as to whether either consumer reporting agency had

no “reason to believe” it provided a consumer report to a person or entity without a

3 16-56451 permissible purpose. See 15 U.S.C. § 1681b(a)(3) (enumerating the permissible

purposes for procuring a consumer report).

The district court properly granted summary judgment for TransUnion and

Equifax on Douglass’s claim under 15 U.S.C. § 1681g because Douglass failed to

raise a triable dispute as to whether either consumer reporting agency failed to

disclose all information in Douglass’s file upon her request. See 15 U.S.C.

§ 1681g (describing a consumer reporting agency’s disclosure obligations).

The district court properly granted summary judgment for the USAA

defendants on Douglass’s claim under 15 U.S.C. § 1681s-2(b) because Douglass

failed to raise a triable dispute as to whether the USAA defendants’ investigation

upon notice from TransUnion and Equifax of Douglass’s dispute was

unreasonable. See 15 U.S.C. § 1681s-2(b) (describing a furnisher’s obligation to

conduct an investigation after receiving notice of a dispute with regard to the

completeness and accuracy of any information a furnisher provided to a consumer

reporting agency); Gorman, 584 F.3d at 1157 (a furnisher’s investigation must be

reasonable).

The district court properly granted summary judgment for the USAA

defendants on Douglass’s claim under Cal. Civ. Code § 1785.25(a) because

Douglass failed to raise a triable dispute as to whether any of the USAA

4 16-56451 defendants furnished information to a consumer reporting agency that it knew or

should have known was incomplete or inaccurate. See Cal. Civ. Code

§ 1785.25(a).

Dismissal of Douglass’s claim under 15 U.S.C. § 1681s-2(b) against Bank of

America was proper because Douglass failed to allege sufficient facts to show that

a consumer reporting agency sent a notice of dispute to Bank of America. See

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Related

Thompson v. Paul
547 F.3d 1055 (Ninth Circuit, 2008)
Gardner v. Martino
563 F.3d 981 (Ninth Circuit, 2009)
Padgett v. Wright
587 F.3d 983 (Ninth Circuit, 2009)
Gorman v. Wolpoff & Abramson, LLP
584 F.3d 1147 (Ninth Circuit, 2009)
Whitaker v. Garcetti
486 F.3d 572 (Ninth Circuit, 2007)
Carvalho v. Equifax Information Services, LLC
629 F.3d 876 (Ninth Circuit, 2010)

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