Linnen v. A.H. Robins Co.

10 Mass. L. Rptr. 189
Massachusetts Superior Court·Decided June 16, 1999·No. No. 972307·Published

Opinion

Brassard, J.

The plaintiffs in this wrongful death action first seek the production of any electronic mail (e-mail) messages retained by Wyeth-Ayerst Laboratories (Wyeth) which are responsive to their Requests for Production of Documents. These requests have been opposed by Wyeth which maintains that it has already produced a vast number of documents, including electronic mail correspondence. Wyeth also contends that to require it to restore the back-up tapes containing electronic mail and other documents for the period from January of 1994, to May of 1995, would be unduly burdensome and costly, and that the plaintiffs should be compelled to absorb the cost of any such production which might be ordered by the court. In addition, the plaintiffs allege that Wyeth has engaged in willful misconduct and spoliation by failing to respond to the plaintiffs’ discovery requests and by failing to preserve documents which were, initially, protected by an order of this court and, later, subject to an understanding between the parties that they would not be destroyed.

Background

The complaint in this case was filed in early May of 1997. The plaintiffs allege that the defendants Wyeth, A.H. Robins Co., Inc. (both subsidiaries of American Home Products), and Fisons Corporation (Fisons), manufactured, distributed and sold weight-loss drugs known as Pondimin (fenfluramine) and lonamin (phentermine) which, when prescribed together, were commonly referred to as fen/phen. Plaintiffs further allege that Wyeth and Fisons did so with the awareness that there was a link between fen/phen and primary pulmonary hypertension (PPH) and that they failed to inform prescribing physicians and consumers of the risks involved. Plaintiffs are co-administrators of the estate of their daughter, Mary J. Linnen, who died from PPH, allegedly contracted as a result of her use of the fen/phen diet drug combination.

During the past decade, Wyeth has maintained a number of different software systems which provided intra-office communication capabilities. These systems were backed up every day onto tapes which would be utilized to recover lost data in the event that a catastrophic disaster caused the computer system to crash. The back-up tapes also recorded all other computer systems, thus they contain any word processing flies, spread sheets, models, as well as electronic mail communications which were saved on Wyeth’s computers. The back-up tapes were kept by Wyeth for a period of three months and then recycled. The recycling of the back-up tapes is, under normal circumstances, a widely accepted business practice [190]*190as, in the absence of a disaster which necessitates the use of the tapes, there is no need to keep them for an indefinite period of time.

In September of 1997, Wyeth suspended its usual recycling practices and began saving all back-up tapes which contained electronic mail. In December of 1998, Wyeth announced to the plaintiffs that a number of tapes from January 1994 to May 1995 had been found in storage where they had been placed during the pendency of some litigation not related to this action. It is the 1994-95 tapes which are the subject of the plaintiffs’ motion to compel Wyeth to respond to their discovery request. In addition, the plaintiffs seek sanctions against Wyeth and its counsel for the spoliation of back-up tapes which occurred from May 1997 to September 1997.

I. Plaintiffs’ Motion to Compel the Production of Certain Back-up Tapes.

The plaintiffs’ first request for production of documents, served on June 3, 1997, defined the term “document” broadly and included any type of information storage system.3 Plaintiffs began the process of reviewing documents at Wyeth’s offices sometime in December of 1997 and continuing into the spring of 1998. During the course of discovery, plaintiffs became aware that many Wyeth employees had used an electronic mail system to transmit internal correspondence regarding issues pertinent to this case. According to the plaintiffs, only a small number of electronic mail messages were produced to the plaintiffs in hard copy form and plaintiffs were certain that this could not have been all documents responsive to the plaintiffs’ request for production of documents.

In a letter dated June 15, 1998, plaintiffs requested that Wyeth produce any e-mail either sent or received by fifteen named individuals which referenced the following topics: (1) Pondimin; (2) fen/phen; (3) PPH risks associated with the use of anorectic agents, including but not limited to Pondimin. The request specified that Wyeth provide any e-mail messages which were saved on computers or in hard copy form by the specified individuals as well as any deleted messages which could be retrieved from back-up systems. Plaintiffs’ Exhibit 7.

Wyeth responded on June 24, 1998, and informed the plaintiffs that “Wyeth has no ‘mass storage devices’ or other backup tapes containing electronic mail messages relating to Redux and Pondimin from January 1, 1994 through January 1, 1997.” Defendant’s Response, Tab 7, Exhibit B. As to the request for electronic mail which had been saved on the personal computers of key Wyeth employees, Wyeth indicated that it was in the process of determining whether there were documents in existence which were responsive to the request. Id. In a letter dated July 1, 1998, plaintiffs again inquired into the existence of back-up tapes containing electronic mail messages and asked that counsel for Wyeth confer with Wyeth to determine the truth of the previously made statement. Plaintiffs also indicated that since information regarding the brand and type of back-up systems utilized at Wyeth during the relevant time period had not been provided and confirmed that it might be necessary to depose any individuals knowledgeable about such issues in accordance with Mass.R.Civ.P. 30(b)(6). Plaintiffs’ Exhibit 8. Counsel for Wyeth confirmed that Wyeth did not have any back-up tapes containing e-mail messages responsive to plaintiffs’ request in a letter dated July 10, 1998, and further elaborated that “[t]he central storage system at Wyeth does not maintain electronic mail messages going back to that time period.” Plaintiffs’ Exhibit 9.

On July 17, 1998, Wyeth apparently produced a large number of electronic mail documents as a result of its search for e-mail which had been saved on the personal computers of the specified individuals. Plaintiffs believe that a number of these documents are highly relevant to their case. It is also the position of the plaintiffs that these documents should have been produced much earlier in response to their original request for production of documents.

On July 21, 1998, plaintiffs requested that Wyeth provide them with information regarding the electronic mail systems in use during the time period at issue. Plaintiffs’ Exhibit 13. In a September 2, 1998 letter, Wyeth replied that such information had been provided to plaintiffs in response to plaintiffs’ third set of interrogatories. However, plaintiffs point out that the answer to interrogatories identified the two systems in use as Novell Group Wise and VAX All-In-One Mail while the September 2, 1998 letter stated that the two systems in use were Novell GroupWise and Word Perfect “Office.”

Plaintiffs advised Wyeth, in a letter dated October 20, 1998, that they intended to conduct the previously noticed Mass.R.Civ.P. 30(b)(6) deposition with regard to Wyeth’s utilization of electronic mail software in the conduct of its business.4 Plaintiffs Exhibit 16. This deposition took place on December 8, 1998.

Free access — add to your briefcase to read the full text and ask questions with AI

Linnen v. A.H. Robins Co., 10 Mass. L. Rptr. 189 (Mass. Ct. App. 1999).

10 Mass. L. Rptr. 189 (Linnen v. A.H. Robins Co.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Blinzler v. Marriott International, Inc.
81 F.3d 1148 (First Circuit, 1996)
Nally v. Volkswagen of America, Inc.
539 N.E.2d 1017 (Massachusetts Supreme Judicial Court, 1989)
Kippenhan v. Chaulk Services, Inc.
428 Mass. 124 (Massachusetts Supreme Judicial Court, 1998)
Vazquez-Corales v. Sea-Land Service, Inc.
172 F.R.D. 10 (D. Puerto Rico, 1997)
Townsend v. American Insulated Panel Co.
174 F.R.D. 1 (D. Massachusetts, 1997)