Lillie Mays v. Fred's Inc.
Opinion
IN THE COURT OF APPEALS OF TENNESSEE AT JACKSON
LILLIE MAE MAYS, )
)
)
FILED
Plaintiff/Appellant, ) Shelby Circuit No. 66579 T.D.
) January 10, 2000 VS. ) Appeal No. W1999-02189-COA-R3-CV ) Cecil Crowson, Jr.
FRED’S, INC., ) Appellate Court Clerk )
)
Defendant/Appellee. )
APPEAL FROM THE CIRCUIT COURT OF SHELBY COUNTY AT MEMPHIS, TENNESSEE
THE HONORABLE GEORGE H. BROWN,JR., JUDGE
MELANIE M. STEWART STEWART WILKINSON AND WILSON, PLLC Memphis, Tennessee Attorney for Appellant
CAROL M. HAYDEN McDONALD KUHN Memphis, Tennessee Attorney for Appellee
AFFIRMED
ALAN E. HIGHERS, J.
CONCUR: W. FRANK CRAWFORD, P.J., W.S.
DAVID R. FARMER, J.
Lillie Mays appeals from the Shelby County Circuit Court, which granted summary
judgment in favor of the Defendant. For the reasons stated herein, we affirm the trial court’s decision.
I. Facts and Procedural History
On June 10, 1994, Lillie Mae Mays (“Plaintiff” or “Appellant”) visited a Memphis area Fred’s store (“Fred’s”) to purchase a flashlight and batteries. Upon attempting to exit the store after making her purchase, she passed through a theft detection device, which is designed to alert store management when merchandise that has not been purchased is being taken out of the store. When Ms. Mays passed through the device, the alarm sounded. Ms. Mays was then stopped by store employees and escorted to a room in the rear of the store.
Ms. Mays was held in the rear of the store for approximately thirty minutes, during which time the contents of her purse were searched.1 At some point, a store employee called the Memphis Police Department. A male officer arrived at the scene, and subsequently called in a female officer to conduct a search of Ms. Mays. Several times during the episode, Ms. Mays was escorted to the front of the store where she was made to pass through the theft detection device.2
Eventually, the male police officer asked the store manager if he believed Ms. Mays was concealing stolen property. The manager responded affirmatively. Ms. Mays was then escorted to a private room in the back of the store where, she alleges, she was “required to take her clothing off and be searched by the female officer of the Memphis Police Department, at the insistence of Defendant’s store manager, including her
1 The co ntents of M s. May s’ purse were, at s ome p oint, emp tied onto a table. No stolen merchandise was found.
2 According to Ms. Mays’ deposition, she passed through the theft detection device a total of four times, an d the alarm sound ed eac h time.
underclothing.” No stolen merchandise was found. Following the strip search, it was determined that Ms. Mays had a sticker attached to the bottom of her shoe which had caused the theft detection device to sound the alarm. Ms. Mays was then allowed to leave the store and no charges were ever filed against her. The entire incident lasted approximately two hours.
As a result of her experience at the Fred’s store, Ms. Mays filed the present action asserting claims for false imprisonment, outrageous conduct, intentional infliction of emotional distress, and invasion of privacy. After answering the complaint, the Defendant filed a motion for summary judgment, arguing that no issues of material fact existed and that it was entitled to a judgment as a matter of law. On November 20, 1998, the trial court granted the Defendant’s motion for summary judgment.
This appeal followed. All of the issues presented by the Appellant center on the question of whether this case presents genuine issues of material fact such that the granting of the Defendant’s motion for summary judgment was improper.
II. Standard of Review
Summary judgment is appropriate only where the moving party demonstrates that there are no genuine issues of material fact and that he or she is entitled to judgment as a matter of law. Byrd v. Hall, 847 S.W.2d 208, 210 (Tenn. 1993); Tenn. R. Civ. P. 56.04. We review the summary judgment motion as a question of law in which our inquiry is de novo without a presumption of correctness. Finister v. Humboldt Gen. Hosp., Inc., 970 S.W.2d 435, 437 (Tenn. 1998); Robinson v. Omer, 952 S.W.2d 423, 426 (Tenn. 1997). We must view the evidence and all reasonable inferences in the light most favorable to the nonmoving party. Byrd, 847 S.W.2d at 210-11. If both the facts and conclusions to be drawn therefrom permit a reasonable person to reach only one conclusion, then summary judgment is appropriate. Robinson, 952 S.W.2d at 426; Bain v. Wells, 936 S.W.2d 618, 622 (Tenn. 1997).
III. Law and Analysis
In response to the allegations contained in the complaint, the Appellee in the present case presents two alternative arguments. First, Fred’s contends that T.C.A. § 40- 7-116 and Memphis City Ordinance § 20-18 protect their actions in detaining Ms. Mays.3 They assert that the activation of the theft detection device gave them probable cause to detain Ms. Mays and conduct an investigation into whether she was attempting to steal merchandise from the store. Ms. Mays concedes that the employees of the Defendant had probable cause to stop her and investigate. However, she contends that the activation of the theft detection device did not provide probable cause for the two-hour detention and strip-search which followed.
As an alternative basis for the granting of the motion for summary judgment, the Appellee argues that they are not legally responsible for the two hour detention that culminated in Ms. Mays being strip-searched. They contend that their employees only detained Ms. Mays for thirty minutes and that the officers of the Memphis Police Department, rather than Fred’s employees, were responsible for holding Ms. Mays for the remainder of the time, as well as for the strip-search which was conducted.
The first argument advanced by the appellee requires us to consider the latitude which T.C.A. § 40-7-116 provides merchants in investigating possible shoplifting. The
3 In relevant part, this section of the Tennessee Code provides:
§ 40-7-116. Shoplifting; detention of suspect
(a) A merchant or a merchant's employee or agent or a peace officer who has probable cause to believe that a person has committed or is attempting to commit the offense of theft, as defined in § 39-14-103, may detain such person on or off the premises of the mercantile establishment if such detention is done for any or all of the following purposes:
....
(b) Probable cause to suspect that a person has committed or is attempting to commit the offense of theft may be based on, but not limited to:
....
(3) Activation of an electronic or other type of mechanical device designed to detect the ft;
The Memphis City Ordinance also provides immunity to merchants when, having probable cause to believe that a person has unlawfully taken goods held for sale by the merchant, the merchant detains the pers on to inve stigate.
second contention involves an analysis of the record to determine whether a genuine issue of material fact exists regarding Fred’s role in the detention and strip-search of Ms. Mays.
As an initial matter, we recognize that the activation of a theft detection device provides a merchant with probable cause under both T.C.A. § 40-7-116 and the equivalent Memphis City Ordinance. However, the existence of probable cause does not allow the merchant to exercise unbridled investigative discretion. Quite to the contrary in fact, the aforementioned Tennessee statute requires that the merchant or the merchant’s employee act in a “reasonable manner under the circumstances.” Tenn. Code Ann. § 40-7-116(c)(2). Additionally, the suspected person may only be detained for a “reasonable period of time.” Tenn. Code Ann. § 40-7-116(c)(3). Therefore, the existence of probable cause in the present case is not dispositive of Fred’s liability.
The reasonableness of a particular undertaking, namely the detention and strip-
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