Liberty Wellness Chiropractic v. Empire Healthchoice Assurance Inc.

CourtDistrict Court, S.D. New York
DecidedFebruary 10, 2023
Docket1:21-cv-02132
StatusUnknown

This text of Liberty Wellness Chiropractic v. Empire Healthchoice Assurance Inc. (Liberty Wellness Chiropractic v. Empire Healthchoice Assurance Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Liberty Wellness Chiropractic v. Empire Healthchoice Assurance Inc., (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK __________________________________________x

LIBERTY WELLNESS CHIROPRACTIC,

Plaintiff, -against- No. 21 civ. 2132 (CM) EMPIRE HEALTHCHOICE HMO, INC. d/b/a EMPIRE BLUE CROSS BLUE SHIELD HMO; and EMPIRE HEALTHCHOICE ASSURANCE, INC. d/b/a, EMPIRE BLUCROSS BLUESHIELD,

Defendants. __________________________________________x

DECISION AND ORDER DENYING DEFENDANTS’ MOTION TO DISMISS AND CONVERTING THE MOTION INTO A MOTION FOR SUMMARY JUDGMENT

McMahon, J.:

Plaintiff Liberty Wellness Chiropractic (“Liberty” or “Plaintiff”) brings this suit seeking redress for underpayments, delayed payments and improper denials of payments for covered services provided to individuals enrolled in health insurance plans underwritten or administered by defendants Empire Healthchoice HMO, Inc. and Empire Healthchoice Assurance, Inc. (together “Empire” or “Defendants”). Plaintiff brings a claim under the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1001 et seq., as well as state law claims for violation of N.Y. Insurance Law § 3224-A, tortious interference with a prospective economic advantage, breach of contract, and unjust enrichment. Empire moved to dismiss Plaintiff’s Second Amended Complaint in its entirety pursuant to Federal Rule of Civil Procedure 12(b)(6). For the following reasons, Defendants’ motion to dismiss is converted to a motion for summary judgment pursuant to Federal Rule of Civil Procedure 12(d). Plaintiff has 120 days to conduct discovery into specific factual assertions made by Defendants about the health benefits plans that govern each of the claims for benefits at issue in this case. At that point, I will consider

the merits of the motion, but on a claim by claim basis, applying the principles of law outlined below. BACKGROUND I. The Parties Plaintiff is a chiropractic practice that operates clinics in Manhattan. (Second Amended Complaint (“SAC”) ¶ 11). A large proportion of Plaintiff’s patients are employed in the financial sector, where they receive high-premium health insurance as a benefit of their employment. (Id.) Many of these patients are insured under plans underwritten or administered by Empire and that are subject to ERISA’s coverage pursuant to 29 U.S.C. § 1003(a). (Id.) Plaintiff also treats patients insured under other ERISA and non-ERISA governed employee welfare plans, as well as patients covered under insurance policies not sponsored by an employer. (Id.)

Empire is an insurance company that underwrote or administered all the plans at issue in this case. Plaintiff is out-of-network with Empire, meaning that it has not contracted to participate in Empire’s managed care network, or to accept reimbursement for its services at any particular rates. (Id. ¶ 2). Plaintiff alleges that out-of-network practices are disfavored by insurance companies because, unlike in-network practices, out-of-network practices do not contract to accept below-market rates in exchange for access to a network of patients. (Id. ¶ 12). As a result, the amount of benefits owed on out-of-network claims are frequently higher than for comparable in-network services. (Id.) II. Factual Background A. Imposition of Prepayment Review and Denial of Benefits Plaintiff alleges that, in March 2015, Empire issued a letter to one of Plaintiff’s physicians, Dr. Michael D’Avanzo, informing him that Empire was “conducting an internal audit” of his claim submissions, and that Empire was placing him on immediate prepayment review. (SAC ¶ 13).

Under prepayment review, Empire requires that a provider submit medical records with each and every claim submitted. (Id. ¶ 14). If a provider under prepayment review fails to submit records, Empire declines payment of insurance benefits. (Id.) Plaintiff alleges that Empire uses prepayment review as an excuse to deny claims for baseless and/or pretextual reasons, or for no reason at all. (Id. ¶ 15). Plaintiff alleges that, in Dr. D’Avanzo’s case, Empire denied coverage for virtually every service Dr. D’Avanzo provided, despite the claims being “clean” (i.e., the obligation to pay benefits is reasonably clear from the claim submission) and regardless of whether Plaintiff had provided supporting medical records. (Id.) Plaintiff alleges that, within the first year of Dr.

D’Avanzo’s prepayment review, the unpaid benefits on these services totaled nearly $700,000. (Id.) When Empire provided reasons for the denial of claims, it provided only terse, nonsensical explanations. (Id.) Given that a large portion of Dr. D’Avanzo’s patients were insured under Empire plans, Empire’s actions effectively forced him to cease practicing as a physician, although he remained in Plaintiff’s employment. (Id. ¶ 16). In December 2015, Plaintiff alleges that Empire informed Plaintiff that it would conduct a broader audit of the practice and requested the production of medical records for services provided by various employees. (Id. ¶ 22). Plaintiff’s legal counsel contacted the auditor at Empire to ask whether Empire considered Plaintiff’s compliance with the audit to be voluntary or compulsory. Plaintiff alleges that the auditor stated in no uncertain terms that, while the audit was voluntary, if Plaintiff failed to comply, Empire would retaliate by placing the entire practice on prepayment review. (Id.) In February 2016, Plaintiff alleges that it provided the requested records. (Id. ¶ 23). In the

cover letter submitted with the records, Plaintiff’s counsel expressly asked that Empire provide its audit findings with thirty days, as required by New York Insurance Law § 4903(d). However, Plaintiff alleges that it heard nothing further until July 2017, at which time Empire told Plaintiff that it would be placing the entire practice on prepayment review, as well as other practices that happened to co-treat the same patients as Plaintiff. (Id. ¶ 24). A protracted period of negotiations followed, during which Plaintiff asserted legal challenges to the imposition of prepayment review and Plaintiff agreed to provide Empire with additional medical records. (Id. ¶ 25). However, in June 2018, Empire placed Plaintiff and all affiliated practices on prepayment review. (Id. ¶ 26). Plaintiff alleges that, while imposing this prepayment review, Empire continued its

practice of arbitrarily denying coverage for some claims, while egregiously delaying payment on others. (Id. ¶ 26). As Empire does not make direct payments to providers, and instead insists on sending benefit payments directly to patients, Plaintiff alleges that it was put in the position of either charging patients up-front for services that might never be reimbursed by insurance or foregoing payment, or submitting the claim and then hoping the patient would then remit payment to Plaintiff if it were denied. (Id.) This financial pressure and uncertainly drove hundreds of previously loyal patients away from Plaintiff, with many patients explicitly stating that the prepayment review was the reason for their seeking treatment elsewhere. (Id.) As a result, Plaintiff was forced to reduce its staff and to close a clinic it operated on the Upper East Side. (Id. ¶ 27). Plaintiff estimates that Empire’s underpayments resulting from improper denials of claims totaled more than $1 million dollars. (Id. ¶ 32). Plaintiff alleges that payment on millions

of dollars in claims was also delayed past the timeframes specified by law.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Paneccasio v. Unisource Worldwide, Inc.
532 F.3d 101 (Second Circuit, 2008)
Shaw v. Delta Air Lines, Inc.
463 U.S. 85 (Supreme Court, 1983)
Kentucky Assn. of Health Plans, Inc. v. Miller
538 U.S. 329 (Supreme Court, 2003)
Aetna Health Inc. v. Davila
542 U.S. 200 (Supreme Court, 2004)
Empire Healthchoice Assurance, Inc. v. McVeigh
547 U.S. 677 (Supreme Court, 2006)
In Re Books, Inc.
770 F.2d 288 (Second Circuit, 1985)
Lieberman v. National Postal Mail Handlers Union
819 F. Supp. 344 (S.D. New York, 1993)
Morillo v. 1199 SEIU BENEFIT AND PENSION FUNDS
783 F. Supp. 2d 487 (S.D. New York, 2011)
Pelosi v. Schwab Capital Markets, L.P.
462 F. Supp. 2d 503 (S.D. New York, 2006)
Vollinger v. Merrill Lynch & Co., Inc.
198 F. Supp. 2d 433 (S.D. New York, 2002)
Wurtz v. Rawlings Co.
761 F.3d 232 (Second Circuit, 2014)
Chambers v. Time Warner, Inc.
282 F.3d 147 (Second Circuit, 2002)
Chau v. Hartford Life Insurance
167 F. Supp. 3d 564 (S.D. New York, 2016)
Rojas v. Cigna Health & Life Insurance
793 F.3d 253 (Second Circuit, 2015)
Arnone v. Aetna Life Insurance Co.
860 F.3d 97 (Second Circuit, 2017)

Cite This Page — Counsel Stack

Bluebook (online)
Liberty Wellness Chiropractic v. Empire Healthchoice Assurance Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/liberty-wellness-chiropractic-v-empire-healthchoice-assurance-inc-nysd-2023.